,Product Development/System Architect Jadase LLC
Greater Atlanta Area
,Product Development/System Architect Jadase LLC
Greater Atlanta Area
Currently serving as a Product Development/System Architect for Jasase LLC. Designing, implementing, documenting new and existing systems, capabilities, and functions. Advising Chief Officers on current abilities and how to reach future technical and business goals. Acting as the point of contact for all matters relating to technology or production operations.
Linux server installs, configuration and Linux Desktop configuration,ESX, VIC, Windows XP, Windows Server 2000/2003. Certifications: VCP, LPIC-2, MCP, Linux+, Network+, A+
(Information Technology and Services industry)
September 2008 — Present (1 year 3 months)
Over sees the technical operations of Jadase, designs and sets up new systems to facilitate day-to-day operations and documents all procedures. Assists the staff with technical matters. Serves as a Technical Sales Engineer to assist Sales staff with customer order fulfillment and designing. Advises the CEO and CTO on our capabilities and how to achieve future desired capabilities. Also serves as top level support for difficult support problems.
(Partnership; 501-1000 employees; Law Practice industry)
August 2008 — September 2008 (2 months)
ESX Consultant contracted to review the ESX/Virtual Center configurations and document the setup. Review best practices, recommend changes to provide increased system reliability, performance and VM availability.
(Public Company; Information Technology and Services industry)
January 2007 — December 2007 (1 year )
Hand picked to start the High Complexity, Alt-OS queue in Oklahoma City.
Worked with customers to solve complex issues with Linux, ESX, and virtual machines. Helped customers with configuration issues, setup, installations, hardware failures, general advice, and the use of Dell hardware, monitoring tools, remote access, diagnostics and software.
Promoted due to performance after only three months on the job
(Public Company; 10,001 or more employees; DELL; Computer Hardware industry)
December 2005 — December 2006 (1 year 1 month)
Worked with customers to troubleshoot PowerEdge servers running Windows and PowerVault storage hardware. Assisted the customers with best effort on all software and OS issues.
As provisional team lead, handled difficult customer service issues and handled policy requests.
(Self-Employed; Myself Only; Computer & Network Security industry)
December 2001 — December 2005 (4 years 1 month)
Worked national and local contracts for technology roll outs, upgrades and projects
Technical manager for setting up the training sites and logistics support of TSA training:
Received a letter of recognition for my support of the Transportation Security Administration initial training and for locating and accounting for over a million dollars of assets that were previously un-accounted for and presumed lost.
Selected as team lead on numerous contracts for asset deployments.
(Privately Held; 11-50 employees; Gambling & Casinos industry)
August 2000 — March 2001 (8 months)
Installed and administered servers for gaming systems using Windows Server 2000 and SQL Server 2000. Installed network cabling in customer sites to facilitate installs of our gaming platforms. Served as point of contact for customer help calls. Trained customers on the use of our monitoring and user interface tools. Employee of the month in January 2001.
AS General Studies , Electronics , 1991 — 1991