Greater Nashville Area
- Past
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- Level 2 Technical Coach at Dell
- Education
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- CompTIA A+ Certified
- Dell DCSE Certified
- Recommended
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1 person has recommended Dave - Connections
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26
connections
- Industry
- Computer Hardware
Dave Bernstein’s Experience
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Level 2 Technical Coach
Dell
(Public Company; 10,001 or more employees; DELL; Computer Hardware industry)
June 2000 — October 2007 (7 years 5 months)
Responsible for assisting front line technicians with troubleshooting customer issues, teaching them to better use the tools provided to them, checking and approving dispatches, and handling customer escalations.
Dave Bernstein’s Education
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CompTIA A+ Certified
A+ Certified,
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Dell DCSE Certified
DCSE,