Chief of Adult Services at Magellan Health Services
Phoenix, Arizona Area
- Current
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- Chief of Adult Services at Magellan Health Services
- Investment Partner at Behavioral Health Link
- Past
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- CEO at Behavioral Health Link
- Chief Operating Officer at Behavioral Health Link
- Director Quality Management Public Sector at APS Healthcare, Inc.
- Director Utilization Management at Highland Rivers Center
- Education
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- Kennesaw State University - Michael J. Coles College of Business
- The University of Memphis
- Recommended
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- Industry
- Hospital & Health Care
- Websites
David Covington’s Summary
As Chief of Adult Services for Magellan of Arizona, Mr. Covington is responsible for providing administrative, financial, programmatic and clinical oversight and support to the adult system of providers. Through a transparent accountability and decision-making model, the adult services team develops and implements a strategic plan that results in person-centered, recovery-oriented, family-centered and culturally-relevant services that generate real-life outcomes.
Previously, he managed the call center, mobile response and disaster outreach for Behavioral Health Link. In collaboration with the Department of Human Resources, BHL introduced the Georgia Crisis & Access Line in 2006. In its brief existence, this program has garnered a significant number of national awards and become known for outstanding service excellence and transparency of outcomes through online reporting dashboards.
Mr. Covington worked closely with key partners across the state. He was instrumental in the development of Georgia CIT (Crisis Intervention Team) and served on its Advisory Board. He also served as Vice-President of the NAMI Georgia Board. And, he led the BHL Advisory Council, which included state representatives, the consumer recovery network, key community and inpatient hospital providers, law enforcement, advocates and researchers.
Mr. Covington serves as the Vice-Chair of the SAMHSA National Suicide Prevention Lifeline Steering Committee. He is a nationally-certified and licensed professional counselor and has an EMBA from Kennesaw State University and a master of science from the University of Memphis.
David Covington’s Specialties:
Prior to 2002, Mr. Covington served as Director of Public Sector Quality Management at APS Healthcare and developed models for data management and business analysis still in use today by Georgia DHR. He continued this expertise at BHL where integrated software solutions, performance management dashboards, balanced scorecard approaches and sophisticated analytics are recognized nationally as industry leading.
David Covington’s Experience
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Chief of Adult Services
Magellan Health Services
(Public Company; MGLN; Mental Health Care industry)
February 2009 — Present (6 months)
Responsible for the adult services system of care for Maricopa County's contract with the Arizona Department of Health Services, which covers the nearly four million residents of greater Phoenix. Responsible for ensuring outstanding quality of clinical care with measurable outcomes. Responsible for services that are community-based, characterized by a focus on recovery and strengths, and delivered with cultural excellence. Responsible for strong partnerships with service recipients, families, provider network organizations, state policymakers, the judiciary and community providers.
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Investment Partner
Behavioral Health Link
(Hospital & Health Care industry)
January 2006 — Present (3 years 7 months)
BHL's call center, mobile response and disaster outreach services have made the company a national leader in crisis and access services. In partnership with the Georgia Department of Human Resources, BHL’s Georgia Crisis & Access Line provides a Single Point of Contact for mental health, addiction and crisis services. Since 2007, this groundbreaking program has been honored by CARF, SAMHSA, NAMI, NASMHPD, NCCBH, the Council of State Governments, "State News" magazine, Harvard University's JFK School of Business and Ash Institute of Government and "Clinician's Research Digest." Mr. Covington holds a passive investment as an equity partner.
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CEO
Behavioral Health Link
(Hospital & Health Care industry)
February 2008 — February 2009 (1 year 1 month)
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Chief Operating Officer
Behavioral Health Link
(Privately Held; 51-200 employees; Hospital & Health Care industry)
August 2002 — February 2008 (5 years 7 months)
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Director Quality Management Public Sector
APS Healthcare, Inc.
(Privately Held; 1001-5000 employees; Hospital & Health Care industry)
April 2000 — August 2002 (2 years 5 months)
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Director Utilization Management
Highland Rivers Center
(Government Agency; 501-1000 employees; Hospital & Health Care industry)
September 1996 — April 2000 (3 years 8 months)
David Covington’s Education
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Kennesaw State University - Michael J. Coles College of Business
MBA , 2001 — 2003
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The University of Memphis
MS , Community Agency Counseling , 1992 — 1995
Additional Information
David Covington’s Websites:
David Covington’s Interests:
Boston Marathon 2008 (3:17:45); New York City Marathon 2007 (3:14:55); Six Gap 100 Mile Bike Ride 2005 (6:33:54)
David Covington’s Groups:
Vice-chair National Suicide Prevention Lifeline Steering Committee (2005 to present); Vice-President, NAMI Georgia Board of Directors (2008 to 2009); Georgia CIT Law Enforcement Mental Health Advisory Board (2004 to 2009); Suicide Prevention Coalition of Georgia (2005 to 2009); Certified Counselor - National Board Certified Counselors (1995 to present); Licensed Professional Counselor - State of Georgia Composite Board (1999 to present)
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Kennesaw State University - Coles College of Business -
Kennesaw State University - Coles MBA -
Boston Marathon finisher -
Managed Care Executives -
NAMI -
Mental Health Networking -
Behavioral Healthcare magazine -
Depression and Bipolar Support Alliance-Arizona
David Covington’s Honors:
2009
NCCBH Excellence Awards Honorable Mention call center and crisis service innovations; NAMI Grading the States 2009 innovative practice; Harvard Innovations in American Government JFK Business School Top 16 Finalist; Business Week, "How Govt Can Do Good with Less - Crisis and Access Line," Stateline.org, "GA Hotline Aims to Cut the State's Mental Health Costs"
2008
Council of State Governments – Innovation & Transferability Award Winner; CARF Promising Practice – Headliner in inaugural edition of Behavioral Health newsletter; "State News" magazine feature to the nation's 7,500 state legislators nationwide, governors, White House and the 535 members of congress; APA journal "Clinician's Research Digest" article
2007
SAMHSA Crisis Center Award – Outstanding Community Engagement; NASHMPD “Brag & Steal” Spotlight; CARF Crisis & Information Call Center Accreditation – “Exemplary conformance” for advanced technology and performance management dashboards
David Covington’s Contact Settings
Interested In:
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
