Managing Director of Userfocus, a user experience company
London, United Kingdom
Managing Director of Userfocus, a user experience company
London, United Kingdom
I'm a psychologist who helps businesses reduce costs and increase profits by making stuff easier to use.
User experience, customer centred design, usability training, user testing, interpreting usability standards and legislation, institutionalising usability, information architecture, human factors, usability consulting
(Privately Held; 1-10 employees; Management Consulting industry)
April 2003 — Present (6 years 4 months)
Managing Director of Userfocus, a consultancy and training company based in London, UK. Userfocus specialises in usability, web accessibility and human factors.
Responsible for selling, managing and delivering user experience contracts from £20k to £200k. Clients include American Express, Microsoft, Kodak, Orange, Skype, Becta, Tetra Pak, BUPA, Greater London Authority, Royal Bank of Scotland, LexisNexis, Deloitte, Whirlpool and Opodo.