David E. Steele, CMC

Certified Management Consultant

Indianapolis, Indiana Area
Management Consulting
  1. The Steele Group, LLC,
  2. Indiana University - Kelley School of Business,
  3. Malcolm Baldrige National Quality Award
  1. J.D. Power and Associates,
  2. UtiliPoint International, Inc.,
  3. Vertex Business Services
  1. Indiana University - Kelley School of Business
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David Steele is a Certified Management Consultant, Six Sigma Black Belt and a five year member of the Board of Examiners for the Malcolm Baldrige National Quality Award. He has also completed executive education for The Shingo Prize. David has over 30 years of leadership experience, 16 of which has been in senior corporate officer roles; two of these assignments included international experience.

David is also a successful entrepreneur. In venture roles, he has led two successful early stage ventures and one stage II venture with an international liquidity event involving a group of blue chip private equity investors in New York and London. His international experience includes Europe, Canada and India with teams ranging from small ventures of less than 100 to over 1200 under his leadership. His management consulting includes both Fortune 100 and 500 companies.

David is an award winning faculty member at Indiana University's Kelley School of Business with over 17 years of classroom success, and a decorated veteran of the US Army Intelligence Corps.

Professional development curricula includes residency at:
> New York Stock Exchange (NYSE Euronext)
> New York Mechantile Exchange (NYMEX)
> Columbia University (Executive Education/New York)
> Federal Reserve Bank of New York
> Center for Creative Leadership (LaJolla, California)
> Leading Learning Organizations (Peter Senge/Babson College/Massachusetts)
> Sales Performance International (Solution Selling/Keith Eades/Charlotte, North Carolina)
> National Institute of Standards (NIST), Washington, D.C., Baldrige Examiner Training
> J.D. Power and Associates (Sr. Consultant Training/Certification), Norwalk, CT
> SPIN Selling, Consultative Sales Training (Huthwaite International), Westlake Village, CA
> Six Sigma Black Belt w/ Lean Tools (Underwriters Laboratories - UL University, Northbrook, IL)
> The Shingo Prize, Principles of Operational Excellence (Underwriters Laboratories - UL University, Northbrook, IL)


Managing Principal

The Steele Group, LLC
– Present (6 years 8 months)

Senior leader and owner of privately held management consultancy specializing in the customer side of business success. Advisory services include customer engagement processes, strategy and execution in all commercial and not-for-profit sectors. Experience and client list includes Fortune 100 and 500 clients, as well as mid-size and start-up/stage II ventures.

Adjunct Faculty

Indiana University - Kelley School of Business
– Present (17 years 1 month)

Lecturer for undergraduate honors students in fundamentals of free market economies and the business principles applied to create wealth (fall), and new venture creation/entrepreneurship (spring). An award winning teacher with over 17 consecutive years in the college classroom.

> Three times awarded the Schuyler F. Otterson award for teaching excellence; academic year 1999, 2006, 2013

> 21 Club Distinction 2007 for being instrumental in helping students become successful; 2007, 2008, 2009, 2010, 2011

> Favorite Professor Distinction by Intercollegiate Student-Athletes; 2009, 2010, 2011, 2012, 2013, 2014.

> Faculty Advisor for the Entrepreneurship Club - Indianapolis; 2008, 2009, 2010, 2011, 2012, 2013, 2014.

> Faculty Advisor for the Capital Investment Club - Indianapolis; 2011, 2012, 2013, 2014.

> Faculty Appointment and Advancement 2012 - Prestigious External Award Recognition (PEAR) recipient in honor of having been elevated to examiner with the Baldrige Performance Excellence Program, part of the National Institute of Standards and Technology

> Undergraduate Commencement Keynote Address Speaker; May 2011, Indiana University, Kelley School of Business.

> Keynote Address Speaker, January 2013; Kelley School of Business Master of Science in Accounting (new cohort)

> Keynote Address Speaker, January 2014; Kelley School of Business Master of Science in Accounting (new cohort)

> Judge for International Business Plan Competition, sponsored by New York based private equity firm Knox Lawrence International, "Microfinance in Sub-Saharan Africa", New York University, Stern School of Business, 2008

> Judge for same competition in 2009 held at Columbia University, Columbia Business School.

> Judge for pitch competition "Ideas Solving Social and Economic Challenges" (ISSEC) sponsored by the Office of the Vice Chancellor for Research at Indiana University, 2014

Board of Examiners

Malcolm Baldrige National Quality Award
– Present (5 years 7 months)

The Baldrige National Quality Award, created by public law in 1987, is the highest level of national recognition for performance excellence that a U.S. organization can receive. Selection to the Board of Examiners is made from a national competitive process. This one-year appointment by the US Department of Commerce involves comprehensive training and certification as an examiner at the National Institute of Standards (NIST) in Washington, D.C. Examiners complete extensive independent and consensus review of award application and site visit; examiners also involve themselves as ambassadors for the Malcolm Baldrige National Quality Award.

I was appointed in 2009, and have been reappointed in 2010, 2011, 2012 and 2013 to serve as a member of the Board of Examiners by Dr. Patrick Gallagher, US Department of Commerce, National Institute of Standards (NIST).

Smart Energy Practice

J.D. Power and Associates
(2 years 6 months)

Senior Director and practice lead for a new Smart Energy initiative at J.D. Power and Associates.
Hired to stand-up this new venture with a view to provide global smart energy research and analysis the emerging smart grid/energy space. Provided leadership, formation/structure, strategic direction and vision for the new venture; which included the hiring and leadership of four member team of deeply experienced energy practitioners.


UtiliPoint International, Inc.
(2 years)

Executive officer and board member for 77 year old energy and utilities sector international consultancy. Provides leadership, strategic direction and vision for the company and its seven research and advisory practice areas covering the energy sector: commodities, public policy and regulatory, knowledge management, smart grid, energy sector investment, pricing and demand response, meter-to-cash.

President and Director of UtiliPoint, s.r.o., Czech Republic; a wholly owned European affiliate of UtiliPoint International, Inc. Provides leadership, strategy direction and oversight for the execution of the company's European and Asia Pacific business plans and market development.

Executive Vice President - Utilities Sector

Vertex Business Services
(1 year 8 months)

Senior executive responsible for strategic direction and development of the organization's customer management portfolio in the North American utilities and energy services markets.

Vice Chairman

IEI Financial Services, LLC
(2 years 6 months)

Senior officer responsible for engaging entrepreneurial approaches in leading and executing national growth plan, achieving operational excellence and creating strategic alliances. Reported to board of advisors, developed and executed strategic plan, managed and reported on P & L, developed and positioned brand, served as industry expert and thought leader in the energy space and with investor group. During tenure, achieved growth run rate of 40% per annum coupled with customer contact center becoming the 27th J.D. Power and Associates Certified Call Center in the US. Acquisition by New York based consortium of blue chip investors occurred in spring of 2007.


  • Leadership
  • Strategic Planning
  • Mergers
  • Leadership Development
  • Six Sigma
  • Business Planning
  • TQM
  • Sales
  • Positioning
  • Entrepreneurship
  • CRM
  • Operations Management
  • Public Speaking
  • Management Consulting
  • Outsourcing
  • Business Process...
  • Mergers & Acquisitions
  • Performance Improvement
  • Organizational...
  • Change Management
  • Customer Service
  • Strategy
  • Performance Management
  • Training
  • Data Analysis
  • Business Strategy
  • Process Improvement
  • Start-ups
  • Cross-functional Team...
  • See 14+  See less


Certified Management Consultant

Institute of Management Consultants - USA, License Certificate 8987686


Indiana University - Kelley School of Business

BS, Business Economics & Public Policy

Steele is an adjunct faculty member at Indiana University's Kelley School of Business.

The Princeton Review recently published its annual business school rankings (October 2007). Unlike many media rankings, the Princeton Review does not report one overall ranking, but rather, provides seperate rankings on multiple aspects of a school. Data for the rankings are gathered from surveys of students at 290 business schools across the country.

Kelley was ranked by the Princeton this year as #1 on "quality of classrom experience". (a fun fact, Harvard is #2).

I am very proud of being affiliated with one of our nation's truly great business schools.

Additional Info

  1. Interests

    • Wide variety of interests: Business interests include: entrepreneurship,
    • capital raising process and emerging market opportunities; coupled with the study and application of leading diciplines and theories for achieving growth,
    • operational excellence and sustainability in emerging domestic and global markets. Personal interests include: reading (biographies),
    • gardening & home design/improvement,
    • golf (18 handicap),
    • beachcombing,
    • live music,
    • and professional sports of the NBA (National Basketball Association),
    • NFL (National Football Association),
    • PGA (Professional Golf Association) and IRL (Indy Racing League - Auto Racing).
  2. Personal Details

  3. Advice for Contacting David E.

Honors & Awards

Steele is a veteran of the US Army; serving overseas in the Intelligence Corps (active duty) and retiring from the US Army Reserve. He has received the Meritorious Service Medal, Army Commendation Medal with Bronze Oak Leaf Cluster, Army Achievement Medal with Oak Leaf Cluster, Good Conduct Medal, Army Reserve Components Achievement Medal with Bronze Oak Leaf Cluster, Armed Forces Reserve Medal with Silver Hourglass, Joint Service Commendation Medal.

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