David Novick

Current

President & Principal Manager at Novick Consulting LLC (Self-employed)

Past

Director, Information Systems at WildBlue Communications
Senior Program Manager at High Speed Access (now Charter Communications)
Senior Consultant at Cap Gemini

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Education

Gonzaga University
Thunderbird School of Global Management
Drake University

Drake University

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1 more...

Recommended

8 people have recommended David

Connections

219 connections

Industry

Management Consulting

Websites

David Novick’s Summary

Evolve... around your customers

Novick Consulting formed in 2001 to provide functional architecture, analysis and design solutions for companies seeking new technologies to solve business problems.

Along the way, it became evident that while companies seek technology to fix business problems, most problems exist because of a lack of a customer-centric focus rather than a lack of technological maturity.

So, in addition to providing functional architecture, analysis and design, Novick Consulting also provides customer-centric business process management solutions to help companies evolve... around the customer.

David Novick’s Specialties:

Business Process Management, BPM, Business Workflow, Systems Functional Architecture, Systems Functional Analysis & Design, Telecom OSS/BSS, DOCSIS High Speed Data Provisioning, DOCSIS VoIP Provisioning

David Novick’s Experience

President & Principal Manager
Novick Consulting LLC (Self-employed)

(Self-Employed; Myself Only; Information Technology and Services industry)

November 2001 — Present (8 years 2 months)

- Discovered redundant and outmoded processes for investment support services company through business process analysis

- Provided functional analysis and design to automate over 1000 daily manual processes to investment management systems using Orsyp DollarUniverse

- Reduced time to delivery by 30% by introducing CMM compliant professional services methods and procedures for energy industry software company

- Developed business processes for fulfillment, assurance and billing for major Canadian satellite communications company

- Assisted major Canadian satellite communications company in the selection of operations support systems (OSS)

- Developed business processes for fulfillment and assurance for major satellite terminal company

- Designed use cases and workflows for High Speed Data provisioning for major cable company

- Architected functional solution, use cases and workflows for an integrated, end-to-end VoIP provisioning solution for a major cable company
Director, Information Systems

WildBlue Communications

(Privately Held; 11-50 employees; Telecommunications industry)

September 2000 — November 2001 (1 year 3 months)

- Created operations support systems (OSS) business process workflows and requirements for order entry, order management, provisioning, service & network management and billing

- Architected OSS solution based on TeleManagement Forum's NGOSS and Telecom Operations Map

- Selected and negotiated $20 million worth of contracts for $7 million in commercial off the shelf software for the OSS

- Managed technical team of project management, business analysis, software, hardware and database resources
Senior Program Manager

High Speed Access (now Charter Communications)

(Public Company; 201-500 employees; Internet industry)

September 1999 — September 2000 (1 year 1 month)

- Simultaneously managed 5 information systems projects worth $2 million - delivered on schedule

- Implemented projects which saved H S A operational costs in installation and delivery (20% reduction)

- Liaisoned with senior executives at H S A and Charter Communications for rollout of automated DOCSIS provisioning and workforce management systems

- Initiated CMM compliant, UML-based software development, integration and implementation processes reducing time to delivery by 50%
Senior Consultant

Cap Gemini

(Public Company; 5001-10,000 employees; Information Technology and Services industry)

August 1997 — September 1999 (2 years 2 months)

- Rescued RBOC e-billing project to turn around delivery and complete project 3 months ahead of final schedule

- Managed delivery of Portal Infranet billing project for major telecommunications company

- Managed team of consultants to upgrade large business billing systems for major long distance carrier

- Designed functional specifications and user interfaces for airline computerized reservations system

David Novick’s Education

Gonzaga University

J.D. (Law) , 1991 — 1995
Thunderbird School of Global Management

Masters , International Management , 1986 — 1987
Drake University

BA , Journalism , August 1982 — August 1986
Drake University

BA , English , August 1982 — August 1986

Additional Information

David Novick’s Websites:

David Novick’s Interests:

Traveling, X-Country Skiing, Bicycling, Mountain Trekking, Reading

David Novick’s Groups:

Member - Business Process Management Group (BPMG)
Member - Association of Business Process Management Professionals (ABPMP)
Member - Communications Technology Professionals (formerly Denver Telecom Professionals)