IT Project Manager at Liberty Mutual Insurance
Greater Seattle Area
IT Project Manager at Liberty Mutual Insurance
Greater Seattle Area
Experienced Project / Program Manager with over ten years of delivering high value, high visibility projects and programs to Fortune 500 Companies. Have occupied senior organizational roles, both as Global Manager of the Project Management Team, and as Lead Program Manager to key client program initiatives. Prior to Project Management, spent five years working on an Investment Bank trading floor, as technical support and then middle office operations (supporting traders, middle office, financial and developers).
Project and program management experience extends to data center migrations, large scale application rollouts, virtualization, automation, security upgrades, monitoring, capacity planning, application and infrastructure integration and trading floor buildouts.
These roles have required the direction of multiple teams from within a matrix management organization or from external vendors, and working closely with the client throughout the project lifecycle from business case development, ROI and scope definition to delivery, handover to operations, development of KPIs, and lessons learned.
Possess excellent interpersonal and communication skills, a goal-oriented, diligent and resourceful Program Manager with a solid understanding of business practices, project management, negotiation and people skills.
Non financial industry.
- Ran 15 marathons
- Coached 8 marathons. Taking beginning marathon runners through to completing a marathon.
IT Project Management
IT Program Management
IT PMO
PMP Certified
ITIL v3 Certified
Rational Unified Process (RUP)
Agile Software Development
CMMi
Incident Management
Software Asset Management
Problem Management
Configuration Management
Change Management
Service Delivery
Capacity Management
IT Financial Management for IT Services
Active member of Puget Sound PMI community
Running Coach. Specializing in coaching athletes to run Marathons and Half-Marathons.
(Public Company; Insurance industry)
January 2009 — Present (11 months)
Following the integration of Safeco Insurance and Liberty Mutual Insurance, have taken the role of IT Project Manager within the Liberty Mutual Agency Markets.
- Drive the planning and implementation of complex IT projects, delivering timely, quality IT services to improve business effectiveness and efficiency.
- Project Managment for the Safeco Claims IT team through the successful re-Branding of Safeco Personal Markets and Commercial Markets into the Liberty Mutual Group of Companies.
(Privately Held; Insurance industry)
February 2008 — December 2008 (11 months)
- Provide subject matter expertise in project management such as project scope definition, risk identification/mitigation, estimation, project methodology execution, resource allocation, facilitation, project intervention, and other areas of expertise based on professional knowledge and background.
- Manage mission critical, complex projects and Programs, to deliver results within the authorized budget on the approved time schedule with high quality standards.
- Contribute to the growth of the project management center of excellence.
(Public Company; 10,001 or more employees; JPM; Investment Banking industry)
June 2005 — December 2007 (2 years 7 months)
* Analysis and implementation of innovative technologies to help further Credit and Rate Markets Technology and the Investment Banks technological and operational workings.
* Primary Interface between Application Development groups, the firms internal technology groups, and 3rd party vendors as necessary.
* Global Management of Infrastructure Project Management team for Credit Markets
* Lead Project and Program Manager on large scale, high visibility initiatives including:
* Large scale Data Center Migrations
* Capacity Planning
* Virtualization with VMWare
* Automation with Opsware
(Public Company; 10,001 or more employees; CSC; Information Technology and Services industry)
February 1997 — June 2005 (8 years 5 months)
Project Manager, based at JPMorgan Chase, within the Investment Bank responsible for leading technology projects.
Projects included:
* Security implementations (KEON, Pentasafe).
* Sybase, Oracle and Solaris upgrades.
* Data Center moves and new server implementations.
* Trading Floor buildout and migrations.
* Firewall and ECN implementations.
* SAN and NAS rollouts.
* Technology Support Transformation.
* Problem and Change Management.
* Creation of centralized support groups with associated knowledge transfer, training and responsibility migration.
(Public Company; 10,001 or more employees; JPM; Investment Banking industry)
December 1995 — May 1997 (1 year 6 months)
Working in the Equities Derivatives Middle Office Group on a Global Derivatives Risk and Trading Application rollout, responsibilities which included:
Plan and participated application implementation in Hong Kong, New York and London.
Planned and conducted the User Acceptance Testing
Planned and managed the team undertaking the Data Cleanup
Relationship Manager between the team and JPMorgan Technology groups.
(Public Company; 10,001 or more employees; JPM; Investment Banking industry)
October 1992 — December 1995 (3 years 3 months)
Worked on both front line user support and project work for Swaps and then Equities desktop groups within London. This included:
Design, development, rollout and training of new desktop interfaces for Equities systems (both developing our own ones for specific purposes and customising the standard desktop environment as required by particular applications)
TCP/IP re-addressing project for London campus.
Planning and undertaking of large scale moves within the London infrastructure (particularly the move of 300 users to the new 4th floor trading room).
Management and training of office and business applications (both internally and externally developed).
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
June 1990 — June 1991 (1 year 1 month)
Took one year off during my degree course to work with IBM at their education centre in La Hulpe, Belgium.
Taught AIX, IBMs flavour of UNIX, for one year, to IBM professionals. This included:
Setting and managing the network laboratory and providing instruction on AIX Implementation, AIX Fundamentals, Installation, TCP/IP, NFS, NIS and RPC under AIX.
Configured and managed network laboratory of IBM RS/6000s and IBM PCs.
Ran vendor application workshop classes.
BSc IT (Hons) , Information Technology , October 1988 — June 1992
Running, Fundraising, Battling Blood Cancers through Team In Training, Cycling, Soccer, Football
Project Management Institute
ETP Network
ITIM Association
Leukemia & Lymphoma Society
Team In Training
Seattle Running Club
ITIL