Program Delivery and IT Service Expert, Specializing in Online Transaction Processing
Miami/Fort Lauderdale Area
- Current
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- VP of Technology at 3Cinteractive
- Past
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- VP Operations at CCG Technologies
- VP Operations at Global Group LLC
- Program Consultant at IBM
- Program Director at Intercept Payment Solutions
- Director Software Engineering at Intercept Payment Solutions
- Manager of Projects and Quality Assurance at Intercept Payment Solutions, Formerly iBill
- Delivery Manager at Trendium
- Project Manager/Consultant at EDS
- Education
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- EDS
- State University of New York at Albany
- Boston University
- Boston University - School of Management
- Recommended
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6 people have recommended David - Connections
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190
connections
- Industry
- Information Technology and Services
- Websites
David Koplovitz PMP kop@3cinteractive.com’s Summary
I have vast experience creating solutions and integrating systems in order to meet business needs. Additionally, I am a Certified Project Manager with operational experience in automotive manufacturing, telecommunication, credit card and SMS transaction processing. That being said, I'm not your average technologist! I also have a unique background as an Olympic Athlete.
David Koplovitz PMP kop@3cinteractive.com’s Specialties:
SMS, Credit Card, Check and ACH Processing, Business Process Management, Strategic and Operational Planning, Organizational Design, Program/Project Management, Security and Risk Management, Software Development and Systems Management
David Koplovitz PMP kop@3cinteractive.com’s Experience
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VP of Technology
3Cinteractive
(Privately Held; 11-50 employees; Wireless industry)
January 2007 — Present (2 years 7 months)
3Cinteractive™ is an industry-leading mobile application service provider in the U.S. We provide the technology and professional services you need to communicate directly with the 255+ million mobile consumers in the United States.
Scope: Building the corporate infrastructure and managing all aspects of the operation and development of SMS processing platform.
Managed all telecom and software vendor relations
Developed all operational processes including the deployment of an integrated CRM work flow management system
Managed all development initiatives
Managed and developed the high availability IT infrastructure.
Responsible for corporate security including the creation, deployment and enforcement of a corporate security policy -
VP Operations
CCG Technologies
(Privately Held; 1-10 employees; Accounting industry)
August 2004 — December 2006 (2 years 5 months)
CCG is a financial transaction solutions provider
Scope: Built the corporate infrastructure and managed all aspects of the operation and development of a payment processing gateway
Managed all telecomunication and software vendor relations
Managed all software development initiatives
Managed the high availability IT infrastructure for multiple 24/7/365 server farms
Responsible for corporate security including the creation, deployment and enforcement of a corporate security policy, Including PCI/CIPS certification -
VP Operations
Global Group LLC
(Financial Services industry)
July 2003 — August 2004 (1 year 2 months)
Global Group was a financial transaction solutions provider
Scope: Building the corporate infrastructure and managing all aspects of the operation of payment processing gateway
Managed all telecom and software vendor relations
Developed all operational processes including the deployment of an integrated CRM work flow management system
Managed all product development initiatives
Managed the high availability IT infrastructure for two separate 24/7 server farms.
Developed strategic and short term plans for corporate growth
Responsible for corporate security including the creation, deployment and enforcement of a corporate security policy -
Program Consultant
IBM
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
April 2003 — July 2003 (4 months)
4/2003 - 7/2003
Scope: Support the American Express Program Director in all aspects of managing the program office
Managed the Pega Systems global performance enhancement project schedule
Established a Master Program Plan Framework for Case management and created guidelines and standards for planning -
Program Director
Intercept Payment Solutions
(Public Company; 501-1000 employees; ICPT; Information Technology and Services industry)
January 2003 — April 2003 (4 months)
Program Office Director 2/2003 - 4/2003
Scope: Establishment of a Program Office which will lead to improvements in project delivery, corporate governance, communication, process reliability, and the elimination of redundant efforts.
Completed a strategic organizational analysis which resulted in the realignment of cross functional business process and roles and responsibilities.
Developed a Service Desk to centralize incident and service request management across the enterprise to reduce redundant efforts and MTTR by deploying matrix response teams. -
Director Software Engineering
Intercept Payment Solutions
(Public Company; 501-1000 employees; Information Technology and Services industry)
March 2002 — February 2003 (1 year)
Director of Software Engineering 3/2002 - 2/2003
Scope: Deploying IT service management processes and leading 31 QA and Software Engineers in all facets of software development and project planning.
Stabilized Credit Card Processing Systems. This initiative raised processing uptime to 99.99%.
Managed financial processing systems as well as financial reporting engines. This included integration to multiple processors platforms.
Created and deployed a workflow management system which linked product initiatives from inception to production. This effort included the deployment of a SDLC methodology which resulted in improved resource utilization and a drastic improvement in system availability and processing quality.
Created and deployed strategic product development processes. This effort gave executive level visibility all projects.
Developed incident escalation and resolution processes. Based on industry “Best Practices,” -
Manager of Projects and Quality Assurance
Intercept Payment Solutions, Formerly iBill
(Privately Held; 201-500 employees; Information Technology and Services industry)
July 2001 — March 2002 (9 months)
Manager of Projects and Quality Assurance 7/2001 - 3/2002
Scope: Delivering IT services and the development of internal QA processes.
Managed full lifecycle projects including capturing requirements and developing project plans for all development efforts. This effort required the deployment of project management methodologies in the IT department.
Managed the QA department. Responsible for validation, automation and coordination of UAT.
Developed, deployed and managed the IT change processes with which all production changes were reviewed. This effort resulted in delivering a change management system. -
Delivery Manager
Trendium
(Privately Held; 51-200 employees; Telecommunications industry)
July 2000 — March 2001 (9 months)
Responcible for project mangement and client delivery
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Project Manager/Consultant
EDS
(Public Company; 10,001 or more employees; EDS; Information Technology and Services industry)
August 1996 — August 2000 (4 years 1 month)
Led projects to improve operational excellence. This included the development and deployment of the Information Technologies Infrastructure Library (ITIL) for the Manufacturing Support System Group. The deployment of these processes improved Saab’s
Manufacturing systems uptime by more than two percent.
Created and deployed processes to improve operation readiness. This included the operational procedure process improvement for EDS KF in Stockholm. This led to a substantial improvement in the systems uptime of systems which in turn improved KF’s ability to plan, order and deliver perishable food items to its member stores.
Supported Sales Account Managers in sales development. This included the re-packaging and delivery of a three million dollar per year manufacturing support services contract.
David Koplovitz PMP kop@3cinteractive.com’s Education
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EDS
SED , Systems Engineering , 1996 — 1998
- Activities and Societies:
- ITIL Certification
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State University of New York at Albany
MS , Administration , November 1991 — December 1994
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Boston University
BS , Finance , September 1982 — May 1987
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Boston University - School of Management
1982 — 1986
Additional Information
David Koplovitz PMP kop@3cinteractive.com’s Websites:
David Koplovitz PMP kop@3cinteractive.com’s Groups:
Project Management Institute
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Boston University School of Management Alumni -
Global Project Management -
SWIFT Connectivity Network -
Payment Systems Network -
Financial Risk Management Network -
Payments Consultants -
3Cinteractive :: Mobile and Interactive Marketing
David Koplovitz PMP kop@3cinteractive.com’s Honors:
Two-Time US Olympic Greco-Roman Wrestling Team Member
Member Of Five US National Greco-Roman Wrestling Teams
World Cup Silver Medalist In Greco-Roman Wrestling
Two-Time Elite World Greco-Roman Wrestling Silver Medalist
Two-Time Olympic Sports Festival Champion
Swedish National Greco-Roman Wrestling Champion
David Koplovitz PMP kop@3cinteractive.com’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
