
Senior Support at TIM w.e.
Portugal

Senior Support at TIM w.e.
Portugal
I have start my professional live build a software solution an company with more the 100 computers and I have implemented innovation using barcode readers to speed the input of information into the software that the employs have to use.
Have work in the one of the first companies that has Access Point to Cybercafés and Lanhouses doing the entire solution (Server and Client Application).
In Siemens I have work in the IPTV Area here I have make an Version of TSTV for a Chinese Customer, implement an Image Cache System to prevent memory leaks on the STB Client and have make task forces for improving the code of the STB Client to prevent memory leaks and speed up the Application Navigation.
I have work with many development languages:
- Visual Basic
- C Standard for UNIX
- C++
- Visual Basic .Net
- HTML
- JavaScript
- VB Script
- Java
- GWT (Google Web Toolkit)
For now, Java is my major language and this is the one that I'm mastering on.
Related to the programming languages that I have and still work with, I also have knowledge in:
- JBoss
- Tomcat
- Oracle
- SQL Server
I also have knowledge in Operating Systems:
- Windows: Windows 3.11; Windows 95; Windows 98; Windows NT 4.0; Windows 2000 Professional; Windows XP Professional; Windows 2003 Server.
- Linux: RedHat; Mandrake; Slackware; Gentoo, Ubuntu Desktop, Ubuntu Server.
Java Advance Programming Course on Learning Tree International
Knowledge - Microsoft Certified Solutions Developer .Net, Course on Rumos
Code Optimization
Software Architecture
(Privately Held; Telecommunications industry)
June 2007 — Present (2 years 2 months)
I belong to the Business Support Team.
In this team we have to know all the structure of the business products like all applications developed by the company, all server that give support to the company business and database servers and structures associated to the company products.
All applications are developed in Java / J2EE and EJBs and all data is storage in Oracle Servers.
Also this team have there own projects that will give support to the team members and to external teams like Call Centers and Development Teams.
Since July, 2008 I'm the only one that is working in the development of one project that will have tools to support the Commercial Team, Development Team and the Support Team.
(Public Company; Computer Software industry)
March 2005 — May 2007 (2 years 3 months)
Work in the Home Entertainment Solution / IPTV.
In this project I have do bug fix, helping other feature teams in bug fixing. Develop an image cache system for the IPTV STB Client. Develop demo feature for Chinese Client (Time Shift TV).
To do all this I had to learn all the structure and architecture of the entire project.
(Public Company; Computer Software industry)
February 2007 — February 2007 (1 month)
Has part of a special team that was created with the target of making improvements in the Home Entertainment Client. The major goals of this team were to engage the max performance values in channel switch speed navigation and on menu speed navigation.
To do that we have analyzed all code lines related to channel switch navigation and menu navigation, and find the better code architecture that will increase the speed of navigation. That optimization was achieved successfully.
(Self-Employed; Myself Only; Computer Software industry)
January 2005 — February 2005 (2 months)
I have implemented small solutions for specific customers like Webcam vigilance through the Internet in Visual Basic .Net and automatic configuration restore.
(Self-Employed; Myself Only; Computer Networking industry)
January 2004 — December 2004 (1 year)
Because of my well known Knowledge in the area of Cybercafés and Lanhouses architecture, I was working as a consultant in that area.
I have draw LANs for supporting more than 40 PC connect to the internet. Also have configured Router and load balancers. The load balancers have the main goal to prevent the customers that here navigating through the internet will not affected the customers that here playing games through the net like Counterstrike.
I also have configured and optimized PCs to be the faster as possible for games and have configured PCs to give the minor number of problems.
I also have implemented remote support for Cybercafés and Lanhouses.
(Public Company; 1-10 employees; Computer Software industry)
October 2000 — December 2003 (3 years 3 months)
Build Lanhouse Software Solutions and Internet Access Points.
The Lanhouse Software Solutions consists on a Server and Client Application. The Server Application was responsible for saving client credits, manage computer logins. The Client Application was responsible for controlling the computer access, preventing the user to access administrator functions on the computer and displaying an user interface that was simple to use.
(Public Company; 51-200 employees; Computer Software industry)
January 2000 — September 2000 (9 months)
Administration and configuration of:
- Windows NT4.0 Server (2)
- Windows NT4.0 Workstation (2)
- Exchange Server (1)
- IIS (2)
Configuration and maintenance of:
- Windows 95 (More then 100)
- Windows 98 / 98SE (More then 30)
- Windows ME (10)
Installation, configuration and maintenance of the company network.
(Public Company; 51-200 employees; Computer Software industry)
February 1998 — December 1999 (1 year 11 months)
Implementation of software to control all the production of the company.
The system has used barcode readers for automatic data insert.
In the system the product managers have all the information related to the production.
Engenharia de Informática e de Sistemas 1993 — 1997
Técnico Profissional de Informática 1980 — 1997
Java Code Optimization Critical Applications Software Architecture