David Matson

Current

eNOC Technician at AT&T
(Volunteer) Moderator in Windows Mobile Total Access Forums at Microsoft
(Volunteer) Forum Administrator, Product Reviewer, Forum Moderator, News Editor at MobilitySite

Forum Administrator, Forum Moderator, Lead Technical Support Manager at GPS Tuner Kft
Owner, Sole Proprietor, Mobile Technology Evangelist, Independant Writer/Product Reviewer at Matson Consulting Services

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Past

Testing Technician at AT&T
(Volunteer) Forum Moderator, News Editor, and Product Reviewer at MobilityToday
Maintenance Administrator at SBC Inc

Customer Service Associate at Pacific Bell
Field Technician at MetroStar Computers
Draftsman Assistant at Internal Revenue Service

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3 more...

Education

CompTIA
American River College
El Camino High School

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Recommended

6 people have recommended David

Connections

83 connections

Industry

Information Technology and Services

David Matson’s Summary

• As an eNOC TECHNICIAN for AT&T, I will be responsible for building network connectivity between customer locations using switched ethernet.

• As the OWNER/SOLE PROPRIETOR of Matson Consulting, I assist consumer and small business Clients through the process of optimizing the benefit of their computers, and how to leverage them. I also help them secure their internet connections to reduce problems with spyware, viruses, and theft of personal information.

• As a Volunteer for MobilitySite (aka Aximsite), I am a Forum Moderator, Website Administrator, Product Reviewer, and News Editor.

• As the Technical Support Manager for GPS Tuner, I am a Forum Moderator, Forum Administrator, managing customer questions in the forums, responding to customer e-mail, writing "How-to" guides, and overseeing a team of Forum Volunteers called the Expert Team.

• As a Microsoft MVP for Mobile Devices, I Volunteer my time in the Windows Mobile Forums, where I provide Technical Support advice for other WM users in the area of Windows Mobile.

• As an Independant Writer/Product Reviewer, I write under the pen-name of Elrendhel.

David Matson’s Specialties:

TECHNICAL SUPPORT: Telco Hardware/Software/Best Practices; WiFi, GPS, & BlueTooth Troubleshooting, Computer & Software Support.

WEBSITE ADMIN: Website Design, Implementation, & Lifecycle; Server Admin, Dreamweaver MX Pro.

TELCO SPECIALTIES: DS0 (analog), DS1 (Digtial), DS3 (Digital), E911, Application Administration for WFA, TEMS, REACT, & ExecuStar.

WEBSITE VOLUNTEER: Mobile Enthusiast/Evangelist, Product Reviews, Writing (Technical and Article), and Team/Workgroup Management.

David Matson’s Experience

eNOC Technician

AT&T

(Public Company; T; Telecommunications industry)

September 2009 — Present (3 months)

Build IP Aggregation switched ethernet connections from Customer Location-A to Customer Location-B.

In training for the first month of time in the new job title.
(Volunteer) Moderator in Windows Mobile Total Access Forums

Microsoft

(Public Company; 10,001 or more employees; MSFT; Computer Software industry)

June 2007 — Present (2 years 6 months)

• I provide Volunteer Technical Support for other Windows Mobile users in the Microsoft Windows Mobile Owners Circle Forums.
(Volunteer) Forum Administrator, Product Reviewer, Forum Moderator, News Editor

MobilitySite

(Privately Held; 11-50 employees; Online Media industry)

June 2006 — Present (3 years 6 months)

MobilitySite is a Mobile technology enthusiast's website with over 100,000 members. It offers updated news in the industry of Mobile Devices, Software, and advances in Mobile technology. MobilitySite is published by LeckMedia, a privately held company owned by Chris Leckness.

• As an ADMINISTRATOR, I oversee administrative issues like adding new forums, acknowledging user Awards, and adding/deleting of members.

• As a MODERATOR, I read through the various postings in the forums of MobilitySite to make sure members follow the rules & guidelines. I also provide 3rd party Technical Support.

• As a NEWS EDITOR, I contribute articles for the front-page blog. These are essentially news articles that advise our members of updates in technology from a particular vendor in the industry.

• As a PRODUCT REVIEWER, I review technology based products in the categories of hardware & software, rate the product, then compose a written review that the membership can read..
Forum Administrator, Forum Moderator, Lead Technical Support Manager

GPS Tuner Kft

(Privately Held; Computer Software industry)

March 2006 — Present (3 years 9 months)

GPS Tuner is an "off-road" GPS solution for those who like to get off the "beaten path" and go where they want. Used by hikers, kayakers, cyclists, and Geocachers.

GPS Tuner is a creation of Megalith Systems, which is a privately held company owned by Gabor Tarnok.

• As a FORUM ADMINISTRATOR, I volunteer my time to oversee administrative issues like adding new forums, and adding/deleting of members.

• As a MODERATOR, I volunteer my time to read through the various postings in the forums of GPS Tuner to make sure members follow the rules & guidelines.

• As the LEAD TECHNICAL SUPPORT MANAGER, I volunteer my time to provide primary Technical Support to GPS Tuner users, as well as manage "the Expert Team", a group of GPS Tuner enthusiasts who volunteer their time and expertise to assist other members with their questions.
Owner, Sole Proprietor, Mobile Technology Evangelist, Independant Writer/Product Reviewer

Matson Consulting Services

(Computer & Network Security industry)

April 2004 — Present (5 years 8 months)

I enjoy helping my friends, family, neighbors and co-workers to leverage the power of their computers, and help them secure their network connections.

• As the Sole Owner/Proprietor and Lead Technician, I advise customers on how to secure their internet connections, optimize their computer's efficiency, recommend software and applications to run, etc.

• I provide onsite and offsite troubleshooting and repairs of computers and network connections, and realtime remote assistance via the internet.

• Additionally, I provide Technical Support and Mobile Technology Evanglism to several different websites, including MobilitySite, AximSite, and GPS Tuner.

• I am also an Independant Writer and Product Reviewer, having published my articles on Mobility-centric websites like MobilitySite, MobilityToday, AximSite, Experience Mobility, and PocketPC & Smartphone Magazine.
Testing Technician

AT&T

(Public Company; T; Telecommunications industry)

December 1999 — September 2009 (9 years 10 months)

Responsible for testing and isolating problems on designed circuits (DS0 through DS3), maintaining the Statewide E911 network, and servicing the State of California telephony contract.

Additional Job Responsibilities undertaken (voluntary) in the past:
• RD Supervisor duties
• Computer/Software repair guy ("LSA")
• Departmental Website Webmaster.
• Server Administrator
(Volunteer) Forum Moderator, News Editor, and Product Reviewer

MobilityToday

(Privately Held; 1-10 employees; Online Media industry)

April 2004 — May 2006 (2 years 2 months)

I was a volunteer moderator for all forums, and was instrumental in the creation of the Wireless WiFi forum, for which I was the head "Guru" during my entire tenure.

It was also at this job that I wrote my four part security article "Security in a Mobile World", which was one of the single biggest drivers of traffic for the website for the next few months according to the Chief Editor at the time, Jack Cook.
Maintenance Administrator

SBC Inc

(Public Company; 10,001 or more employees; SBC; Telecommunications industry)

July 1993 — November 1999 (6 years 5 months)

I worked in the 611-Repair department, fielding calls from residences and businesses that were calling-in to report troubles with their telephone lines.

Additional job responsibilities (voluntarily) undertaken:
• RD Supervisor (take irate customer calls and resolve problems).
• Computer / Software guy ("LSA" job role).
Customer Service Associate

Pacific Bell

(Public Company; 10,001 or more employees; PTT; Telecommunications industry)

January 1993 — July 1993 (7 months)

Fielded customer calls and sent repair tickets to local test centers.

Additional Job responsibilityies (voluntarily) undertaken:
• RD Supvervisor.
• Computer / Software guy ("LSA").
Field Technician

MetroStar Computers

(Privately Held; 1-10 employees; Computer Hardware industry)

February 1991 — September 1992 (1 year 8 months)

• Drove company van to and from client locations, performed computer repairs onsite.

• Brought those systems back to office which required major work or component level repairs.
Draftsman Assistant

Internal Revenue Service

(Government Agency; 10,001 or more employees; Government Administration industry)

May 1988 — December 1990 (2 years 8 months)

Worked as an Assistant to a Journeyman Draftsman:
• Prepaired Print Jobs,
• Organized and stored Velum prints,
• Organized and revamped symbol file structure on computers
• Used CAD (Computer Aided Drafting) program CAdvance.
• Took field measurements across the state of California.
• Created site drawings for 20+ IRS field office sites.
• Helped Manage furniture inventory for 50+ sites.
• Designed front lobby interior of Sacramento Main office.
• Oversaw furniture move-in & burn-in for Sacramento Main opening.

David Matson’s Education

CompTIA

A+ , Computer Hardware & Software , 2000 — 2000

This is a Certification earned in July of 2000.
American River College

English, Computers, Drafting 1987 — 1990

Changed Majors frequently, gave up and got a job!
El Camino High School

1984 — 1987

Activities and Societies:

California Cadet Corp

Additional Information

David Matson’s Interests:

Mobile Technology and Devices, Ethernet Networking

David Matson’s Groups:

MobilitySite (Admin, Moderator, News Editor, and Product Reviewer);
Aximsite (Admin, Moderator, News Editor, and Product Reviewer),
GPS Tuner (Admin, Moderator, Expert Team, Lead Technical Support Manager).
Microsoft Most Valuable Professional (MVP).