David A. Craig, MBA

Current

E-Commerce Business Analyst at Marriott International
Principal at Parrot Bay Interactive

Past

Senior Business Analyst at IQ Solutions
Sr. Business Analyst Consultant at Wyeth Pharmaceuticals
Offshore Projects Director Consultant at Inphonic

Software Engineering Manager at GSI Commerce
Director of Systems at UWSEPA
Software Development Manager at CDNOW
Software Development Manager at CDNOW Online, Inc.
Senior Internet Projects Manager at Towers Perrin
Business Analyst / Webmaster at Advanta
Programmer / Analyst at Burlington Coat Factory

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7 more...

Education

University of Phoenix
Temple University - Fox School of Business and Management
Southern University and Agricultural and Mechanical College at Baton Rouge

Valley Forge Military Academy
Valley Forge Military Academy & College

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2 more...

Recommended

15 people have recommended David A.

Connections

276 connections

Industry

Information Technology and Services

David A. Craig, MBA’s Summary

Project Management, Business Analysis and Software Development Consultant with experience in government contracting, telecommunications, financial services, retail, consulting, non-profit, banking, e-commerce and entertainment industries. Over 14 years experience.

Extensive experience managing the design, development and testing of complex projects with diverse teams. Expertise with both on shore and off shore resources in high stress, aggressive deadline environments employing best of breed enterprise solutions. Demonstrated success managing software design, process improvement, product development, and internet technologies through the full SDLC.

Well-organized, results oriented individual with proven ability to implement procedures that improve business functionality. Solid management skills, particularly adept at building, leading and motivating high-performance teams. Exceptional communicator focused on building strong relationships with business units.

David A. Craig, MBA’s Specialties:

+ Project Management
+ Team development and mentoring
+ Business Analysis
+ Offshore management
+ Software development
+ Software process
+ Web-based technologies

David A. Craig, MBA’s Experience

E-Commerce Business Analyst

Marriott International

(Public Company; MAR; Hospitality industry)

October 2009 — Present (2 months)
Principal

Parrot Bay Interactive

(Internet industry)

July 1995 — Present (14 years 5 months)

• Managing projects developing and testing web-based applications and complete web sites
• Creating Project Management Office at Medifast
• Created requirements deliverables for DC.GOV redesign for District of Columbia Government
• Working with clients to gather project requirements and develop specifications
• Responsible for development of database driven company intranet for employees of ACSG, Inc
• Managing requirements and design work on ecommerce site for custom golf accessories store
Senior Business Analyst

IQ Solutions

(Privately Held; Public Relations and Communications industry)

January 2009 — April 2009 (4 months)

* Managed requirements gathering and analysis for complex government web site redesign.
* Lead the requirements elicitation, documentation and validation process.
* Validated requirements with internal, client and end-user stakeholders
* Worked with outside vendors on taxonomy development and usability requirements
* Worked with internal QA lead to ensure that all requirement are testable
Sr. Business Analyst Consultant

Wyeth Pharmaceuticals

(Public Company; 10,001 or more employees; WYE; Pharmaceuticals industry)

August 2007 — April 2008 (9 months)

• Worked with client to define scope of project and specify requirements for project success.
• Designed detailed prototypes for software applications being developed
• Created Business Process Definition and Detailed Functional design documents for projects.
• Lead transition from Analysis to Development stage, ensuring development team’s complete understanding of all design prototypes and requirements documents.
• Supported Quality Assurance through testing phase
Offshore Projects Director Consultant

Inphonic

(Public Company; 1001-5000 employees; INPC; Wireless industry)

June 2006 — November 2006 (6 months)

• Managed vendor relationship with workload for two off shore (India) technology providers
• Managed projects and resources creating applications in ASP.Net (1.1 & 2.0) using MS SQL Server databases and XML integrations in a fast paced matrix environment
• Managed Development And QA teams, Project Managers and Business Systems Analysts executing budgeting, project planning and resource scheduling
• Created requirements documents and specifications
• Coordinated recruiting efforts for Technology group, doubling department FTE resources
• Created training program for new IT resources which reduced their time to full productivity
• Created process for & coordinated resource scheduling across development groups
• Helped expand usage of SharePoint.
Software Engineering Manager

GSI Commerce

(Public Company; 501-1000 employees; Internet industry)

May 2005 — May 2006 (1 year 1 month)

• Functional manager to 20 engineers; led project teams of up to 12
• Directed off-shore team of software engineers, executing project planning and resource scheduling
• Managed projects and resources creating e-commerce web sites in Java (BEA Web Logic) using Oracle 8i databases and XML / Soap integrations in large transaction based environment
• Implemented project estimation process reducing Level of Effort sizing by 75%
• Reengineered rapid development and application release process, reducing software defects by 50%
• Worked with clients gathering project requirements and developing specifications
• Created orientation and training program for new development resources reducing ramp up time
• Assisted in moving department from a Waterfall / CPM methodology to a fully agile methodology using SCRUM and Extreme Programming
• Hands on experience developing company intranet enhancements
Director of Systems

UWSEPA

(Non-Profit; 201-500 employees; Non-Profit Organization Management industry)

March 2004 — April 2005 (1 year 2 months)

* Directed applications development, quality assurance and vendor relationships
* Implemented project request process. Employing portfolio management as milestone in creating organization-wide Project Management Office
* Managed development of Business Intelligence system. Implemented departmental data marts with web based reporting.
* Implemented an extranet for 100 core human services agencies. This will save in excess of $750K when all 500 agencies are online. Improved data sharing and reduced turn-around time & cost
* Managed implementation of Customer Relationship Management project (“eCommunications”) Managed setting of rules, tools and processes for organization’s CRM activities with over 130,000 donors. Managed cross-functional team that saved estimated $500K per year
* Gathered requirements and created business and technical specifications
* Directed Product Development of software systems
* Managed QA and developed test plans.
Software Development Manager

CDNOW

(Public Company; 501-1000 employees; Internet industry)

January 2000 — October 2002 (2 years 10 months)

* Managed e-commerce software development
* Reorganized Rapid Application Development and improved project completion rate by 65%
* Managed all Holiday Season project development. Improved on time launch percentage from eighty one percent (81%) in 1999 to ninety eight percent (98%) in 2001
* Coordinated product development of new e-commerce products and customer service tools
* Created requirements documents and specifications
* Directed cross functional application development project teams
* Executed project planning, resource scheduling, requirements review and technical specification review
* Also managed technical support for Call Center / Customer Service applications
Software Development Manager

CDNOW Online, Inc.

(Public Company; Internet industry)

2000 — 2002 (2 years )

* Managed e-commerce software development
* Reorganized Rapid Application Development and improved project completion rate by 65%
* Managed all Holiday Season project development. Improved on time launch percentage from eighty one percent (81%) in 1999 to ninety eight percent (98%) in 2001
* Coordinated product development of new e-commerce products and customer service tools
* Created requirements documents and specifications
* Directed cross functional application development project teams
* Executed project planning, resource scheduling, requirements review and technical specification review
* Also managed technical support for Call Center / Customer Service applications
Senior Internet Projects Manager

Towers Perrin

(Privately Held; 5001-10,000 employees; Management Consulting industry)

May 1998 — January 2000 (1 year 9 months)

• Managed $700K Practice Communities project that moved intellectual capital from legacy systems to web based Practice Workgroup Area. Managed through full PMI life cycle
• Managed $2M Client Communities project that created HR/Benefits portal for clients
• Managed requirements gathering for all web and internet projects
• Managed Product Development of web applications for external clients
Business Analyst / Webmaster

Advanta

(Public Company; 501-1000 employees; Financial Services industry)

May 1996 — May 1998 (2 years 1 month)

• Coordinated development, testing and maintenance of all company Internet projects.
• Project managed development on external web sites and intranet sub sites.
• Created web applications that integrated with PeopleSoft Financials and PeopleSoft HR Mgt.
• Handled server administration for both web and application servers.
• Project Managed and assisted in development of technology solutions for Fleet's credit card operations and five (5) distinct interactive external web sites.
Programmer / Analyst

Burlington Coat Factory

(Internet industry)

1994 — 1996 (2 years )

David A. Craig, MBA’s Education

University of Phoenix

MBA , Technology Management , 2004 — 2006

Activities and Societies:

National Black MBA Association, National Society of Black Engineers, Project Management Institute
Temple University - Fox School of Business and Management

BBA , Accounting , 1984 — 1988

Activities and Societies:

Kappa Alpha Psi Fraternity, Inc., Delta Sigma Pi Business Fraternity, National Association of Black Accountants
Southern University and Agricultural and Mechanical College at Baton Rouge

Business:Accounting 1979 — 1984
Valley Forge Military Academy

1974 — 1976

Activities and Societies:

Rifle Team
Valley Forge Military Academy & College

Military Science 1974 — 1976

Additional Information

David A. Craig, MBA’s Groups:

Kappa Alpha Psi, National Association of Black Accountants, Black Data Processing Associates, National Black MBA Association, Delta Sigma Pi, Valley Forge Military Academy, Central High School of Philadelphia