
Customer Service Representative at Smithville Telephone Company
Bloomington, Indiana Area

Customer Service Representative at Smithville Telephone Company
Bloomington, Indiana Area
A versatile and skilled customer service professional with excellent hands-on experience in a corporate and non-corporate atmosphere. An assertive manager with outstanding interpersonal, communications, negotiation and people management skills. An entrepreneur with a passion for computers and design.
XHTML, CSS, Photoshop, Dreamweaver, Content Management Systems, E-Commerce development, Open Source
(Automotive industry)
February 2006 — March 2008 (2 years 2 months)
Assist the Branch Manager in all aspects relating to Collection/AR, Sales, and Customer Service.
(Partnership; 11-50 employees; Food & Beverages industry)
August 2005 — February 2006 (7 months)
Took over day-to-day management including staffing, training, purchasing, advertising, customer relations, marketing and menu development. Participated in the concept and design of a lighter fare lunch menu.
Computer Information Systems 2001 — 2009
Web Management Specialty
Networking Specialty
Informatics, Computer Science 2000 — 2001
softball, racquetball, basketball, telecommunications, fiber optics, IPTV, new technology, digital photography, web design, IU athletics
Bloomington Junior League Baseball Association Coach, Knights of Columbus