
Title Support Engineer at Demonware
Ireland

Title Support Engineer at Demonware
Ireland
(Privately Held; 11-50 employees; Computer Games industry)
September 2008 — Present (1 year 3 months)
(Primary/Secondary Education industry)
August 2007 — July 2008 (1 year )
Prepared a syllabus, all lesson plans and materials and taught English to Japanese High School students. Responsible for creating and grading exams.
Extra-curricular activities included coaching students to compete in English speech contests and running the English Club.
(Public Company; 10,001 or more employees; ACN; Information Technology and Services industry)
October 2005 — June 2007 (1 year 9 months)
Working at Microsoft's European Operations Centre, developed reports to help Microsoft's Operations in diverse areas, such as piracy, field productivity, and partner management.
Extensive use of SQL Server 2005, Visual Basic for Applications (VBA), and SQL Server Integration Services (SSIS).
Promoted to Consultant (C1) level in Accenture's Consulting workforce.
(Privately Held; 1-10 employees; Events Services industry)
April 2006 — November 2006 (8 months)
Replacing a paper-based system, designed and implemented an end-to-end computer system in Access to track bookings from the first call to the last invoice payment, managing entertainers, proposals, and clients.
Allows reporting on which files to follow-up, instant access to customer files, auto-generated emails; revolutionised the way the company does business.
(Privately Held; 5001-10,000 employees; 1A; Information Technology and Services industry)
June 2004 — September 2004 (4 months)
Researched, designed, built and implemented an application in Java to facilitate a team’s task scheduling using Quartz Scheduler (Open Source), Java Server Pages and WebLogic Server. Consulted with team leader and members to determine their requirements.
B.A(Mod.) , Computer Science , September 2001 — June 2005
Entrance Exhibition for excellent Leaving Certificate Results, 2001. Received Gold Medal for outstanding Final Year results, 2005.
Roles in 3 plays with Players society, 2002/2003, including one lead role.
Socrates University Exchange, 2003/2004 studying at INSA Lyon in France.
B.A. , Computer Science (Informatique) , 2003 — 2004
Languages (Spanish, French, Japanese), travel, gadgets, psychology
Ruby Ireland
Gold Medal (average exam results above 80% in Final Year), Trinity College 2005