Darren Sproat

Current

Professional Services Delivery Manager at MicroAge

Past

Manager, Infrastructure Services at CGI
Technical Team Lead, LAN Services Group at CGI
Senior Technical Analyst at CGI

2 more...

Education

University of Regina
Miller Comprehensive High School

Recommended

6 people have recommended Darren

Connections

291 connections

Industry

Information Technology and Services

Darren Sproat’s Summary

MicroAge, Your Trusted Business Technology Partner
2008 Paragon Award Winner, Customer Service Excellence

Darren is a skilled Infrastructure Services and Member Outsourcing Solutions Manager demonstrating expertise in technology support, process based service delivery, employee management, contract negotiation, vendor and client management, knowledge leadership, and continuous improvement. He has vast experience in windows-based server environment design, planning, implementation and support, project coordination and implementation, as well as IT staffing and resourcing.

Darren Sproat’s Specialties:

Employee management, IT Infrastructure architecture, Vendor and Client Negotiations and Relations, Knowledge leadership, Process based support of IT infratructures, Recruitment and retention of quality employees.

Project Management Framework, CGI, 2006
Client Partnership Management Framework, CGI, 2006
Member Management Framework, CGI, 2004
ITIL Foundations, 2004
Microsoft Certified Systems Engineer, 2000
Microsoft Certified Professional, 1999

Darren Sproat’s Experience

Professional Services Delivery Manager

MicroAge

(Privately Held; 1001-5000 employees; Information Technology and Services industry)

June 2008 — Present (1 year 10 months)

• Business Development in outsourcing professional IT services to small, medium, large and public sector accounts.
• Promoting MicroAge as a strong IT products, services, and training partner utilizing industry best practices to deliver services that exceed customer expectations.
• Create innovative information technology solutions/service offerings that will serve to exceed customer expectations.
• Manage client and vendor relationships and facilitate efficient negotiations of contracts and other business agreements.
• Recruitment and retention of highly skilled and experienced IT professionals.
• Resourcing teams in accordance with client requirements for skills and qualifications and within allocated budgets.
• Facilitating the effective collaboration of support teams that are geographically dispersed and ethnically diverse.
• Accountable for member performance, career management and satisfaction/morale for all professional services personnel.

Additional Information

Darren Sproat’s Groups:

"I Love Regina" Professional Networking on LinkedIn

PartnerPoint - An Online Community of Microsoft Partners
Networked Recruiter (34,197+ total network) 3rd Largest Recruiting and HR & 2nd Largest Agency Group
Canadians
IT Specialist Group
Microsoft MCSE Club
Consultants Network
IT Infrastructure Library (ITIL)
TopLinked.com (Open Networkers)
Canada
Edmonton Oilers NHL Hockey Club Fan Group (Alberta)
Friends of / Amis du Canada
Job & Career Network
The Executive Search Group
The Job Board (Find A Job, Post a Job)
Managed Services Group - MSG
SalesBlogcast.com
Canada Business and Professional Network
CGI professionals
The IT Sales Global Community
BD Networking
SMB Professionals Group
Business 1st
I Love Regina
MicroAge Professionals Group
3 I's to Share - Inspiration, Ideas and Innovation
Twittering
I Bet We Can Find 1,000 Entrepreneurs
Peer Coaching with Marshall Goldsmith, Andrew Thorn and Carry Metkowski
Job Search Board