Darren Mass

Current

President & CEO at MASS Communications

Past

Sr. Manager, Service Engineering at PAETEC
Manager, Service Engineering at PAETEC
Manager, Field Services at PAETEC

Service Engineer at PAETEC
5ESS Switch Technician at PAETEC
Network Operations Center - Technician at PAETEC

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Education

Rochester Institute of Technology

Recommended

22 people have recommended Darren

Connections

417 connections

Industry

Telecommunications

Darren Mass’s Summary

Mission Statement:
“At MASS Communications, our goal is to provide a full service, quality oriented experience, incorporating the best of the communications world, without any of the hassle.”

MASS Communications is comprised of former “big company” leaders and performers in the industry. We are Management, leadership and sales from some of the big name carriers. We are the Engineering know-how to help our clients design the best quality network to suit their needs.

Let our experienced sales team, show you the many ways to reduce costs, develop new ideas & strategies, design a network that will meet & exceed your future demands, while working with you, every step of the way. Customer service, in an ever-growing industry has diminished. Let us deal with the transition.

Quality of service and reduced cost, is our major objective for our clients. Customer service and support is our desire. Our support team has the expertise in the industry, to deal with the major carriers. We will choose a carrier more suited to your needs while ensuring nothing but professionalism and courtesy.

Designing the perfect solution that is the correct match for our customers is our passion. Our knowledge of all network solutions will not only aid in a more efficient network, but allow for an unmatched quality. We will research your current network and pick a solution that will suit your needs, keeping cost and quality in mind.

Unmatched personalized service and support in the industry. We are your single point of contact. Our team will order the solution with the negotiated carrier while acting as your direct liaison throughout the entire implementation process.

Our customers are our passion. We do not offer our clients promises, we offer them reality. A dedicated timeline with deliverables will be presented and upheld. After the implementation has concluded, we are always in the background and will continue to be your one stop solution, ready to assist in any way.

Darren Mass’s Specialties:

VoIP, Voice, Data, Risk Management, Security and Networking design.

Darren Mass’s Experience

President & CEO

MASS Communications

(Privately Held; 1-10 employees; Telecommunications industry)

March 2008 — Present (1 year 9 months)

Responsible for the vision, leadership and direction of MASS Communications.

MASS Communications provides leading voice, data, risk management and networking solutions for businesses who desire above and beyond service, support, quality and reliability.
Sr. Manager, Service Engineering

PAETEC

(Public Company; 1001-5000 employees; Telecommunications industry)

October 2005 — March 2008 (2 years 6 months)

Managed the Service Engineering department for the NY Metro region.
Manager, Service Engineering

PAETEC

(Public Company; 1001-5000 employees; Telecommunications industry)

August 2004 — October 2005 (1 year 3 months)

Managed the Service Engineering department for the NY & PA Metro regions.
Manager, Field Services

PAETEC

(Public Company; 1001-5000 employees; Telecommunications industry)

August 2003 — August 2004 (1 year 1 month)

Managed the Field Services and Operations for the NYC Metro region.
Service Engineer

PAETEC

(Public Company; 1001-5000 employees; Telecommunications industry)

December 2001 — August 2003 (1 year 9 months)

Performed cutovers, troubleshot and maintained customer accounts.
5ESS Switch Technician

PAETEC

(Public Company; 1001-5000 employees; Telecommunications industry)

September 2001 — December 2001 (4 months)

Maintained, turned up and installed applications on the Lucent 5ESS switch.
Network Operations Center - Technician

PAETEC

(Public Company; 1001-5000 employees; Telecommunications industry)

March 2001 — September 2001 (7 months)

Isolated troubles and focused on repairing T-1 circuits and routing issues.

Darren Mass’s Education

Rochester Institute of Technology

BS , Telecommunications Engineering , 1998 — 2003

It was cold, the sky was gray but I received a great education.

Activities and Societies:

Tau Epsilon Phi