Dan Schram

SharePoint Analyst for CRI Advantage at Bureau of Reclamation

Boise, Idaho Area
Information Technology and Services
  1. CRI Advantage
  1. Micron Technology,
  2. Hewlett-Packard,
  3. Morrison-Knudsen
  1. University of Idaho
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Senior IT business analyst with extensive experience in systems development, service development, and project management. Creative problem-solver, innovative solution generator, and skilled communicator with a history of successful projects and process improvements. Proven record of improving efficiency and reducing operating costs. ITIL/ITSM certified.

Specialties:IT Business Analysis, IT Service Management, IT Project Management


SharePoint Analyst & Administrator

CRI Advantage
– Present (5 years 7 months)

• Managing SharePoint server farms in 2 different locations
• Installed and configured multiple SharePoint server farms
• Created, configured, and customized multiple SharePoint portals
• Deployed over 30 SharePoint site collections
• Created custom themes to apply to SharePoint sites
• Designed and implemented SharePoint applications using InfoPath forms and workflows
• Taught multiple SharePoint user class sessions

R&D Documentation Systems Mgr.

Micron Technology
(3 years 1 month)

• Supervised a team of technical writers in organizing and managing thousands of R&D documents.
• Led a a project to develop a system of standards and processes to streamline and improve R&D documentation creation and management, making it easier and less expensive to do.
• Developed and implemented a system for periodic document review to validate accuracy, improve quality, and reduce procedural errors.
• Worked on worldwide team to set global documentation standards and procedures to improve efficiency of product and process technology transfer from R&D to Fabrication.
• Helped develop and implement an R&D web portal using Microsoft SharePoint to improve information organization and search capability.

Business Systems Analyst

(2 years 1 month)

• Managed a team to design, develop, test, and implement the HP Master Intranet Registry, a global website inventory application, to improve intranet website standardization and control.
• Led a project to identify and eliminate thousands of outdated intranet web sites, saving maintenance and administration costs and improving search capability.
• Helped to develop new departmental software change control processes to improve efficiency and insure quality of software updates.

Information Technology Operations Consultant

(4 years 4 months)

• Led a project to develop & deploy key components of HP Managed Web Services (MWS), part of a suite of data center services offered to external customers.
• Helped engineer processes and configure technology to enable MWS development & deployment.

Information Technology Engineer

(1 year 10 months)

• Managed a team which created and implemented a shared web hosting service to reduce the cost of maintaining hundreds of HP internal web sites.
• Led a project to upgrade a Lotus Notes external access service to improve speed and reliability.
• Implemented a Lotus Domino external web service to facilitate communication with key customers.
• Coordinated hardware & software upgrades for HPUX and Windows NT web servers supporting Lotus Notes and Domino

Information Technology Solutions Specialist

(1 year 2 months)

• Implemented, administered & supported HP global Lotus Notes and Domino infrastructure servers to improve speed and reliability of worldwide replication and messaging.
• Helped design, implement, and maintain 24x7 server support processes.
• Coordinated hardware & software upgrades for HPUX and Windows NT web servers supporting Lotus Notes and Domino

Information Technology Solutions Specialist

(3 years 3 months)

• Implemented, administered, and supported Product Document Management (PDM), a system to manage product design and manufacturing procedure documentation for two HP divisions, which helped attain ISO 9000 certification to help sell products in Europe.
• Performed UNIX systems administration to support PDM.
• Worked with a project team to re-engineer division document change management processes to improve efficiency and save money.

Information Technology Specialist

(4 years 4 months)

• Coordinated a project to introduce a PC common operating environment to deliver standard desktop applications at HP Boise to reduce maintenance and support costs.
• Performed technology coordinator role for multiple departments to efficiently deliver cost-effective, distributed PC support.
• Coordinated email server support for the entire HP Boise site.
• Taught PC software classes.

Data Processing Supervisor

(2 years)

Responsible for specification, acquisition, installation, & support of hardware and software for a $500 million dollar construction project.

Systems Support Manager

(4 years 4 months)

• Supervised technical consulting group at M-K headquarters.
• Performed problem definition and analysis, coordinated implementation of solutions.
• Served on the Data Security Steering Committee

Systems Analyst

(1 year 7 months)

• Performed analysis and design, lead programming team, and installed a new payroll system as part of an integrated construction management system.


  1. Spanish


  • SharePoint
  • SharePoint Designer
  • IT Service Management
  • Business Analysis
  • Project Management
  • Process Improvement
  • Requirements Analysis
  • ITIL
  • Integration
  • Requirements Gathering
  • IIS
  • Analysis
  • Management
  • Software Documentation
  • Business Intelligence
  • Microsoft SQL Server
  • SQL
  • System Administration
  • Troubleshooting
  • Databases
  • Testing
  • Data Center
  • Servers
  • System Deployment
  • Web Services
  • Technical Support
  • IT Operations
  • Information Technology
  • Visio
  • Solution Architecture
  • Change Management
  • Access
  • IT Management
  • IT Strategy
  • Disaster Recovery
  • Software Project...
  • Hardware
  • Programming
  • Software Development
  • SDLC
  • Enterprise Architecture
  • Business Process
  • Unix
  • See 28+  See less

Volunteer Experience & Causes

Cantor and Musician

Cathedral of St. John the Evangelist
– Present (40 years 1 month)

Cub Scout Den Leader

Ore-Ida Boy Scout Council
(2 years 7 months)

Pack 132 - Den 8

Opportunities Dan is looking for:

Causes Dan cares about:

Organizations Dan supports:


University of Idaho

Bachelor of Science, Applied Mathematics

Activities and Societies: Phi Beta Kappa, Alpha Phi Omega, Marching Band, KUOI Radio

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