Senior Unix Systems Administrator
Greater New York City Area
Senior Unix Systems Administrator
Greater New York City Area
I am a Senior Unix Systems Administrator, with a friendly ethic of service, dedicated to providing Information Technology solutions to users in a wide variety of organizations.
I am able to function in a lead role, as a team contributor, as a mentor, and as a technical consultant for non-technical colleagues.
More information: http://dannyman.toldme.com/resume/
E-mail: dannyman@toldme.com
Linux, FreeBSD, Solaris, network infrastructure, technical support, tiered networks, IT
(Public Company; CSCO; Computer Networking industry)
August 2007 — Present (2 years 4 months)
One cheerful cog in a huge machine, keeping spam out of e-mail.
(Privately Held; 11-50 employees; Internet industry)
July 2006 — March 2007 (9 months)
Expanded production network infrastructure to accommodate rapidly growing traffic. Improved monitoring procedures and implemented expanded graphing of systems performance data to improve trend analysis. Re-implemented Disaster Recovery services.
Collaborated with development team to create and maintain an operations "run book". Promoted cultural best practices via routine status reports, incident reports, and forensic analyses. Enthusiastically engaged user community, relaying suggestions and concerns to appropriate staff.
(Privately Held; 11-50 employees; Information Technology and Services industry)
November 2004 — July 2006 (1 year 9 months)
Re-designed production network to improve manageability, resiliency, and performance. Purchased, documented, tested and deployed new networks in Reston, VA and San Jose, CA. Maintained systems documentation for internal use, and for third-party audits to ensure IQ/OQ/PQ compliance. Delivered technical "brown bag" presentation to staff. Deployed improved monitoring and trending software.
Supervised systems staff to ensure technical execution met management expectations. Tracked systems expenditures for management review.
(Privately Held; 11-50 employees; Information Technology and Services industry)
December 2003 — November 2004 (1 year )
Ensured that technical support requests were fulfilled on a consistent basis by staff operating 24x7. Developed documentation, deployed and monitored software knowledgebase systems for customers and staff. Ensured that all escalated issues were resolved.
Managed daily operations of Cobalt and Plesk-based web and e-mail hosting services on Linux and FreeBSD. Managed internal systems for issue tracking, knowledgebase, and systems monitoring. Interfaced with service and software vendors to resolve issues. Managed additional systems as required.
(Public Company; 201-500 employees; TMTA; Semiconductors industry)
April 2002 — July 2002 (4 months)
Advised e-mail infrastructure upgrade to support spam filtering via Postfix and SpamAssassin. Researched LDAP-based mail routing. Developed documentation maintenance system, compiled help desk documentation. Reviewed LDAP infrastructure and conducted account audits.
(Public Company; 201-500 employees; Telecommunications industry)
June 1999 — July 2001 (2 years 2 months)
Developed and maintained core Unix-based Information Services as company grew from twelve to 250 employees. Transferred responsibilities and services to new teams and technologies as they became available. Continuously (re)implemented and migrated to improved solutions, emphasizing user-level transparency.
Implemented flexible and scalable e-mail architecture that included virus scanning. Developed web-based mailing list software. Maintained original firewall and office network. Implemented first co-located "production" service. Thoroughly researched and deployed LDAP re-implementation. CGI development for other teams.
(Privately Held; 11-50 employees; Internet industry)
May 1998 — January 1999 (9 months)
Managed FreeBSD servers, supporting web, e-mail, and shell access for over 15,000 users. Performed DNS and subnet allocations. Authored, documented, maintained and audited support software and systems for employees and customers in Perl, C, csh and sh. Provided routine Unix support for other departments.
(Government Agency; 501-1000 employees; Information Technology and Services industry)
April 1997 — May 1998 (1 year 2 months)
Assisted in NCSA network management. Supervised LANs, supporting TCP/IP and Appletalk protocols. User-level support for workstation and server connectivity for multiple Operating Systems. Ethernet media conversion to CAT3/CAT5 USOC and TIA-568A. Developed web-based support applications.
BA , Rhetoric , 1995 — 1999