Senior Technical Support Engineer at Juniper Networks
Amsterdam Area, Netherlands
Senior Technical Support Engineer at Juniper Networks
Amsterdam Area, Netherlands
10 years of experience in Network Security, Linux & Load Balancing solutions.
Certifications:
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08-2009: Juniper Networks JNCIS-SEC
06-2008: RedHat Certified Engineer (RHCE)
05-2006: Juniper Networks JNCIS-FVW
02-2006: Checkpoint NGX CCSA
03-2005: Allot Certified Technical Engineer
01-2004: Netscaler Certified Associate
05-2003: Enterasys Dragon ESS
03-2003: Checkpoint NG CCSE
01-2003: Crossbeam CSCA
10-2002: Checkpoint NG CCSA
08-2002: Nokia Security Administrator
02-2000: Checkpoint CP2000 CCSA & CCSE
Deep experience in:
- Customer support & escalation handling
- Network and Security architectures
- Linux administration and troubleshooting
- Firewalling (Juniper & Checkpoint)
- VPN IPSEC & SSL (Juniper Netscreen-SA)
- Load Balancing (Nortel Alteon)
- Application Acceleration (Juniper DX, Juniper WX, Netscaler)
- Intrusion Detection & Prevention (Juniper IDP, McAfee IntruShield, Enterasys Dragon)
- Bandwidth Control (Allot NetEnforcer, Alteon ITM)
- URL Filtering (Websense)
(Public Company; 1001-5000 employees; JNPR; Computer Networking industry)
August 2008 — Present (1 year 4 months)
Senior Technical Support Engineer in the EMEA Advanced JTAC.
High level technical support for NSM management system and IDP intrusion prevention systems.
(Public Company; 1001-5000 employees; JNPR; Computer Networking industry)
May 2006 — August 2008 (2 years 4 months)
Technical Support Engineer in the EMEA Advanced JTAC.
High level technical support for Firewall/VPN products, NSM management system and IDP intrusion prevention system.
(Privately Held; Information Technology and Services industry)
January 2005 — May 2006 (1 year 5 months)
Provided pre-sales and post-sales technical support to customers, identifying customers needs.
(Privately Held; 1-10 employees; Information Technology and Services industry)
June 2002 — January 2005 (2 years 8 months)
Study and deployment of security architecture for enterprises and large accounts customers.
(Privately Held; 1-10 employees; Information Technology and Services industry)
December 1999 — June 2002 (2 years 7 months)
My name is Daniele Besana. I solve problems.
Winner of the 30th "Scan of the Month", a forensic challenge from the honeynet project.
http://www.honeynet.org/scans/scan30/
(the www.ITVC.net Team)