Daniel Gurden

Current

• Contracts Audit Coodinator at Virgin Media

Past

• Contracts Administrator at Calyx UK (formerly Matrix Communications)
• Training Pre-Sales Support at Huawei Technologies
• Curriculum Account Manager at IBM

• Marketing Operations Team Administrator at IBM
• Partner Operations Administrator at IBM
• Deputy Team Leader at Winterthur Life
• In-Store Trainer/Trainee Manager at Vision Express

see less...

4 more...

Education

• The Open University
• NVQ
• BTEC

• Basingstoke college of technology
• College of Technology
• Harriet Costello School

see less...

3 more...

Connections

40 connections

Industry

Telecommunications

Daniel Gurden’s Summary

Key Skills

·Detailed and up-to-date knowledge of Microsoft Windows Packages, including MS Office, as well as Lotus Smartsuite along with a wide range of applied software packages such as IBM’s TA (Training Administrator Programmes), Wall Chart (planning and scheduling tool), along with several bespoke front ends to Access/database.
·Extensive supervisory and training experience.
·Excellent customer service skills and telephone manner.
·Ability to work unsupervised with a high degree of initiative and skill, results driven.
·Organised and logical thinker.
·Loyal and enthusiastic team player.
·Reliable, with an excellent timekeeping record.
·Versatile and a Fast learner with a keenness to acquire new skills.
·Highly discreet with extensive experience of handling sensitive and confidential information.
-Very personable.

Daniel Gurden’s Experience

• Contracts Audit Coodinator

  Virgin Media

  (Public Company; VMED; Telecommunications industry)

  October 2009 — Present (2 months)

  Working as a Temp on special projects. I am working to audit the Contracts and make sure that all details are up-to-date and correct.

• Contracts Administrator

  Calyx UK (formerly Matrix Communications)

  (Telecommunications industry)

  January 2008 — September 2009 (1 year 9 months)

  Supporting the Sales, Technical teams and Customers through the Maintenance contracts database and keeping the contract data up to date. This role has a high demand for deadline work and accurate data.
  · Calyx is relocating to Stevenage at the end of September 2009.

• Training Pre-Sales Support

  Huawei Technologies

  (Education Management industry)

  September 2005 — January 2008 (2 years 5 months)

  I worked as Sales Support for the training department, providing bid support and liaising directly with our Customers and Slaes/Bid teams. In this role I created and helped develop training solution packages to meet customer needs and offer full quotations based on these requirements, dealing with contractual limitations, International support team and directly with Customer and internal bid teams.

• Curriculum Account Manager

  IBM

  (Public Company; IBM; Information Technology and Services industry)

  December 2002 — July 2005 (2 years 8 months)

  In this role I gave direct coordinated support over IBM's line of Personal Skills, Project Management, and IBM Sales School internal curriculums. Liaising directly with the students, creating and managing course schedules, allocating resources as well as direct class support.

• Marketing Operations Team Administrator

  IBM

  (Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)

  March 2002 — December 2002 (10 months)

  Role supported temporarily as Maternity cover.
  
  In this role I coordinated and managed the Marketing communications and partner web access for the North Europe Marketing Department.

• Partner Operations Administrator

  IBM

  (Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)

  June 2000 — March 2002 (1 year 10 months)

  In this role I looked after the entire EMEA region Partnerworld for Software group, creating and managing a new Reimbursement scheme for Partner Training.

• Deputy Team Leader

  Winterthur Life

  (Public Company; Financial Services industry)

  December 1998 — March 2000 (1 year 4 months)

  managing a team of 10 multi-national data entry operators, working on highly confidential archived policy documents (some in German) ranging from the previous century until post World War II, updating from varied media sources into new digital master database.
  
  This was a short-term contract, with a finite closing date.

• In-Store Trainer/Trainee Manager

  Vision Express

  (Public Company; 1001-5000 employees; Retail industry)

  June 1994 — December 1998 (4 years 7 months)

  This was a shop-front customer facing role, dealing directly with our customers in a clinical enviroment. And building up to a Training/management role.

Daniel Gurden’s Education

• The Open University

  Business Studies 2008 — 2010 (expected)

  Certificate in Business Studies, taken with a view to opening a degree course upon completion. I have completed the first element of this course and have taken a temporary hiatus due to the birth of my Daughter (2009)

• NVQ

  NVQ 3rd Level , Business Administration , 2004 — 2004

• BTEC

  Diploma; NVQ , Business & Finance; Business Administration , 2003

• Basingstoke college of technology

  BTEC National Diploma , Business Finance & Management , 1989 — 1991

• College of Technology

• Harriet Costello School

Additional Information

Daniel Gurden’s Groups:

•    The Greater IBM Connection: IBM's alumni program for past and present IBM employees

Daniel Gurden’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch