Principal Consultant
London, United Kingdom
- Current
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- Principal Consultant at ThoughtWorks
- Education
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- Loughborough University
- Recommended
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2 people have recommended marc - Connections
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206
connections
- Industry
- Information Technology and Services
- Websites
marc mcneill’s Summary
Currently responsible for developing ThoughtWorks consultancy offerings and working with clients to define and develop digital strategies.
Previously Practice Lead for ThoughtWorks in Hong Kong; setting up the local office, developing and managing client relationships and producing and executing a local marketing strategy to build the brand in the region.
Over ten year’s experience of user centered design and customer experience consultancy
Background in customer research, including ethnography, focus groups, analysis and synthesis of qualitative and quantitative results, and consumer segmentation
Expert in strategic, programme and project definition and inception, focusing upon rapidly delivering business value
Exposure to financial, retail, government and entertainment sectors with particular interest in multi-channel retail banking
Strong analysis skills including requirements gathering, facilitation, stakeholder analysis, visual modeling (lo-fi prototyping), business process and operational analysis
Agile business coaching
Subject matter expert and leader within ThoughtWorks
marc mcneill’s Specialties:
Project/ programme strategy: Definition and planning, business case development
Leadership: Developing and inspiring teams
Web strategy: Web 2.0, Social Media, SEO
Customer Experience Design: information architecture, usability, accessibility
Customer research: Ethnography, focus groups, consumer segmentation
Facilitation: Building consensus with visualisation techniques
Agile software development: Project management, Analysis coaching
