Manager, Customer Service at Comcast University
Sarasota, Florida Area
- Current
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- Member, Board of Directors at Juvenile Diabetes Research Foundation, Florida Suncoast Chapter
- Instructor in Biblical Studies and Ministerial Studies at Sarasota Bible College
- Member, Board of Directors at Fellowship of Believers Church
- Manager, Customer Service at Comcast University
- Past
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- Customer Service Trainer at Comcast of West Florida
- Customer Account Executive at Comcast of West Florida
- Tools Development and Design Consultant at SecurityLink from Ameritech
- Property Manager at Synergy Storage Group
- Travel Pay Clerk at United States Marine Corps
- Education
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- Global University
- Sarasota Bible College
- Santa Fe Community College
- Recommended
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6 people have recommended Dan - Connections
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152
connections
- Industry
- Telecommunications
- Websites
Dan King’s Summary
I am proficient in the field of Learning and Development. I not only act in this role professionally, but also in my role as a volunteer Ministry Leader for a thriving Young Adults Ministry at my church (http://www.youtube.com/FocusMinistry). I am a dedicated husband and father, and love helping people to grow closer to their goals.
Dan King’s Specialties:
Computer-based and simulation training development, Customer Service, and personal development.
Dan King’s Experience
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Member, Board of Directors
Juvenile Diabetes Research Foundation, Florida Suncoast Chapter
(Non-Profit; 201-500 employees; Non-Profit Organization Management industry)
July 2008 — Present (4 months)
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Instructor in Biblical Studies and Ministerial Studies
Sarasota Bible College
(Educational Institution; 1-10 employees; Religious Institutions industry)
August 2007 — Present (1 year 3 months)
Instructor of Bible Interpretation, Homiletics, and New Testament Foundations courses.
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Member, Board of Directors
Fellowship of Believers Church
(Non-Profit; 11-50 employees; Religious Institutions industry)
October 2005 — Present (3 years 1 month)
Act as a Board Member for the Financial Board for the church. In this volunteer position we meet regularly to review the current finacial state of the church, reviewed and approved the budgets, and reviewed and approved any other spending on various projects or activities. Decisions are made to support the direction and vision of the church as prescribed by the Pastors and Elders Board.
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Manager, Customer Service
Comcast University
(Public Company; 10,001 or more employees; CMCSA; Telecommunications industry)
November 2002 — Present (6 years)
Currently acting as a Program Manager, but the bulk of my time in this position has been acting as a Computer Based Training and Development Manager. I was responsible for the development of simulation-based training, and the implementation of internally-developed eLearning into the Comcast LMS, and supporting eLearning technology development in the field. My current focus is more on managing the development of Customer Service training initiatives.
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Customer Service Trainer
Comcast of West Florida
(Public Company; 51-200 employees; Telecommunications industry)
September 2000 — November 2002 (2 years 3 months)
In this role I conducted New Hire Training for High Speed Internet Tier One Tech Support agents. I also acted as the lead Trainer at the pilot site for the Comtrac CRM.
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Customer Account Executive
Comcast of West Florida
(Public Company; Telecommunications industry)
August 1999 — September 2000 (1 year 2 months)
Tech support for cable modem service offered by Comcast.
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Tools Development and Design Consultant
SecurityLink from Ameritech
(Public Company; Security and Investigations industry)
August 1998 — July 1999 (1 year)
Responsible for the development of a Security Alarm Monitoring Certification Program used to train Monitoring Agents for national monitoring centers of this home security company.
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Property Manager
Synergy Storage Group
(Privately Held; 11-50 employees; Commercial Real Estate industry)
April 1995 — July 1998 (3 years 4 months)
Acted as Property Manager for various Self-Storage properties. In this role, I was often responsible for managing properties that needed a "boost". Also responsible for development of company web site and online strategy. In this role I was published multiple times in The Mini Storage Messenger (an industry trade publication) as an industry expert in Internet Marketing. I also acted as a Licensed Commercial Real Estate Associate.
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Travel Pay Clerk
United States Marine Corps
(Government Agency; 10,001 or more employees; USMC; Military industry)
September 1987 — July 1991 (3 years 11 months)
I proudly served in the USMC for four years. I did boot camp at Parris Island, SC, and my schooling at Camp Lejeune, NC. Then I was stationed in Quantico, VA from March of '88 through June of '90, before spending my last year in Okinawa, Japan.
Dan King’s Education
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Global University
Religious Education 2007 — 2012 (expected)
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Sarasota Bible College
Teaching Ministry Certificate, Biblical Studies with Ministry Concentration, 2002 — 2008
4.0 GPA
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Santa Fe Community College
Accounting 1992 — 1993
- Activities and Societies:
- Phi Beta Lambda State Vice President, Student Government Public Relations Director
Additional Information
Dan King’s Websites:
Dan King’s Groups:
National Association for Multi-Ethnicity in Communications (NAMIC)
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eMind - eLearning Professionals -
US Marine Corps- ONLY for those who served!
Dan King’s Honors:
Graduate of NAMIC's L. Patrick Mellon Mentorship Program
Dan King’s Contact Settings
Interested In:
- job inquiries
- expertise requests
- reference requests
- getting back in touch
