Damian Christianson

Current

Organizer / Lobbyist at HCAN - Health Care for America Now
Consultant at tekservePOS
Director - Internet Marketing at InterVantage

In Kind Donations Officer at American Red Cross

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Past

Marketing Director at Federal Home Mortgage
Director at Integrated Housing Group
Consultant at Whitehall Jewellers

Support at Eddie Bauer
Marketing at Blade Marketing
Senior Loan Consultant at Countrywide Full Spectrum Lending
Executive Vice President at US Microdyne
Consultant at Fran D. Berg Marketing and Special Events
Sales manager at HS Printing
Consultant Project Manager at Shell Oil Company
Consultant at IBS Software Services
Project Manager at CNA Insurance
Systems Manager at Complete Technologies Corporation
New Technology research at BP Amoco

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11 more...

Education

Northern Illinois University
DePaul University

Recommended

12 people have recommended Damian

Connections

258 connections

Industry

Marketing and Advertising

Damian Christianson’s Summary

Highly qualified and well developed professional with extensive project director experience that excels at leading cross-functional teams and coordinating multi-million dollar projects ahead of schedule and under budget. Solutions-oriented Executive with notable success directing a broad range of business initiatives while participating in planning and implementation of project objectives. Web and offline marketing success based on data analysis including: WebTrends,Google Analytics, SAS, SPSS and other web analytic tools.

KEY STRENGTHS
- Project Management
- Quality Assurance
- Translating Business Data Into Action
- Project Lifecycle
- Sales/Process Analysis
- Technical Services Management
- Compliance Management
- Systems Administration
- Online Sales & Business Development
- Budgeting/Planning
- Requirements Definition
- Risk Assessment
- Business Requirements Analysis
- Product Development

Project Management
- Client and Project Management of web channel for a retailer growing from 2 orders per month to over $1 million per month in online sales through effective site redesign, search engine optimization, and back office management.
- Successful project management of $2.5 million multi-vendor technology upgrade for savings and loan over nine months coming in on time, and 11% under budget.
- Extensive use of MS Project including teaching, and standards implementation. Previously used various other computer based project management tools.
- Project Officer creating $1 million in In-Kind Donations for American Red Cross in 43 days for relief in 34 counties including: coordination of transportation, delivery point, quantities, and timing in emergency response situation as part of FEMA response roles.
- Manage software development for CNA Insurance from scope identification, tool selection and development through maintenance cycle.

Damian Christianson’s Specialties:

Search Engine Optimization
Search Engine Marketing
Project Management
Business Analysis
Sales Management
Human resources
Training Department management
Training development
Disaster response
Logistics Analyst
Disaster response logistics
Disaster Fund raising

Damian Christianson’s Experience

Organizer / Lobbyist

HCAN - Health Care for America Now

(Non-Profit Organization Management industry)

2008 — Present (1 year )

Social networking and Community Activist securing support within various organizations within the community. Outreach included secular and non-secular organizations and over 500 small businesses that are a part of the Illinois Main Street Alliance. Using these collations then created position papers, PowerPoint presentation, Letter to the Editor campaigns and other forms of social activism focused on informing the community and our legislatures on the needs for health care reform.

Social networking included training and setting up blogs, hosting and optimizing local and national outreach efforts. Training on benefits of multiple media and focusing on results.
Consultant

tekservePOS

(Privately Held; Information Technology and Services industry)

2007 — Present (2 years )

Consulting on a variety of projects in-house and with leading retail clients including: Smith & Hawkins, Williams Sonoma, Factory Card Party Outlet, Kohl's, Godiva Chocolate, Panera Bread, Office Depot, CVS, Rite-Aid drugstores.

In-house and field work on a variety of projects including: Onboarding / new team member training, process development, documentation review and standards creation, Training system, Pilot projects for various leading retailers, Server upgrades, WiFi troubleshooting, Switch management, telecommunications installation, project management for store infrastructure upgrades, team management, documentation, technician coordination and staffing.
Director - Internet Marketing

InterVantage

(Internet industry)

1995 — Present (14 years )

Develop sales & training for Search Engine Marketing & Internet development firm. Project manager for Search Engine Marketing, & Internet development firm. Create commercial analysis product for a stand-alone sale reducing sales costs 70%, & sales cycle time 25%, while increasing customer satisfaction.
• Internet strategy for businesses including Whitehall Jewelers, American Red Cross, & NBC5 Chicago.
• Campaign management
• Search engine marketing creating ROI’s over 1,100%.
• Email campaign improving reorder rate 350%.
• Implemented online marketing plan for New Balance Web Express improving sales from $250 per month to consistently producing over $1 million per month in sales using search engine marketing, search engine optimization, pay per click & advertising buys.
• Trainer & curriculum development writer for a variety of subjects for all levels of students, from absolute beginners to college presidents.
• Developed & sold Internet Strategy Assessment product .

Worked extensively with WebTrends, Google Analytics, Urchin, Hitbox for traffic analytics. Developed, or Beta tested various other tools for: email campaigns, site management, client tracking, sales management, CRM and reporting tools.
In Kind Donations Officer

American Red Cross

(Non-Profit; Non-Profit Organization Management industry)

1993 — Present (16 years )

Chicago, IL, Houston, TX, and Washington, DC (1992-Present)
- Project Officer creating $1 million in In-Kind Donations for American Red Cross in 43 days for relief in 34 counties including: coordination of transportation, delivery point, quantities, and timing in emergency response situation as part of FEMA response roles.
- Managed volunteers on disaster relief from varying backgrounds & skill levels for: staffing, inventory, data entry, solicitation, IRS documentation, and vehicle management. Conditions include: headquarters, distribution warehouse to field kitchen for a three-shift 7x24 operation responsible for over $1.6 million in goods and services in 21 days.
- Illinois Chair for Disaster Services Planning including developing an coordinating inter-agency disaster response drills with state agencies, volunteer agencies and chapters throughout the state.
- National Instructor training on a variety of disaster topics throughout chapters in Texas.
- Logistics Officer on Tornado response in Savannah Georgia as part of $750,000 disaster response throughout the state.
Marketing Director

Federal Home Mortgage

(Management Consulting industry)

2006 — 2009 (3 years )

Provided project management and direct marketing for 30 loan originators, developing lifecycle management and results analysis.

Direct mail campaign was optimized through a variety of testing measures to continually improve response. Testing and results included (in an environment where industry response rates where typically dropping):
• Testing list vendors for most cost effective lists, greatest flexibility and greatest information.
• Testing optimum envelope return on investment. As weekly mailings were typically over 3,000 – This allowed weekly testing of ideas using simple A-B testing based on separate 800 numbers to allow results to be accurately measured. In addition, tracking system including call sheets allowed results to be measured through entire lifecycle.
• Copy testing. This again was tested on an A-B format continually by utilizing different 800 number responses.
• Response number testing – testing response of using different area codes:
• Program testing. AB testing of different mortgage programs to see which program caught a respondents’ eye the most.
• Of course the best indicator of response was tuning who the mailings were to.
• Number of touches. This included testing how many times a give household had received direct mail from us in what ever form.

Initial response rates were typically around 0.5% through testing and design listed above response rates would go as high as 5%. Although, highest response rates are not always chosen longer term. The higher response rates may not have been sustainable due to a lack of a large enough pool to continue to mail to. Additionally, other ways of increasing response rates may have produced higher rates, but were not cost effective (i.e. express envelopes increased rates but were not cost effective based on lower volume and cash flow issues).
Director

Integrated Housing Group

(Management Consulting industry)

2006 — 2008 (2 years )

Marketing online and offline including telemarketing, direct mail, and online SEO.
Consultant

Whitehall Jewellers

(Public Company; Retail industry)

1996 — 2008 (12 years )

A variety of projects:
- Internet strategy,
- curriculum development and training,
- QA plan development and management,
- national rollout of 250 POS workstations,
- telecom management,
- workstation management.
Support

Eddie Bauer

(Management Consulting industry)

2007 — 2007 (less than a year)

Information technology Support for retail operations including upgrades and server replacement.
Marketing

Blade Marketing

(Marketing and Advertising industry)

2005 — 2007 (2 years )
Senior Loan Consultant

Countrywide Full Spectrum Lending

(Public Company; CFC; Financial Services industry)

2005 — 2006 (1 year )

Licensed Mortgage Originator for National Retention Center, analyzing 1000 financial credit reports throughout 47 states while managing over 2,400 borrowers.
Executive Vice President

US Microdyne

(Information Technology and Services industry)

2001 — 2005 (4 years )

Managed the Project and Technical Services Department for information technology consulting firm.

Highly qualified and well developed professional with extensive project lead experience that excels at leading cross-functional teams and coordinating multi-million dollar projects ahead of schedule and under budget. Solutions-oriented Executive with notable success directing a broad range of business initiatives while participating in planning and implementation of project objectives.

- Reduced sales cycle time by 55%, as a result of developing and selling Internet Strategy Assessment product.
- Develop training system for sales team to reduce employee turnover by 80%.
- Developed curriculum for business analysis using SPIN system resulting in $600,000 project being completed 9% under budget.
- Created commercial analysis product for resell. This product reduced sales costs 70% and sales cycle time 25%, while increasing customer satisfaction.
- Successful customer retention through customer surveys, relationship building and SPIN selling approach.
Consultant

Fran D. Berg Marketing and Special Events

(Events Services industry)

1992 — 1997 (5 years )

• Special Event logistics assistance for a variety of outdoor event from volunteer coordination, communications procurement and management.
• Systems development of organization and planning. Reduction in planning time by over 50%.
• Computer training on Microsoft Office, backup procedures, scanning and PC maintenance.
• Email training and integration. Improve customer ratings by 28%; reduce client expenses by over $12,000 for event.
Sales manager

HS Printing

(Printing industry)

1994 — 1995 (1 year )

Sales manager for commercial printer selling printing and xerography services.
• Improved sales 274% in 1st quarter through relationship selling.
• Customer Relationship Management creation of current and potential market.
• Development of automated pricing system for company
• Development of work flow management system for company.
Consultant Project Manager

Shell Oil Company

(Public Company; RDS; Oil & Energy industry)

April 1993 — March 1994 (1 year )

Systems analysis, design and enhancement using FOXPRO for Windows and NOMAD of various systems. Including engineering project control, and environmental incident tracking.
Consultant

IBS Software Services

(Privately Held; 1001-5000 employees; Information Technology and Services industry)

February 1987 — 1991 (4 years )

Project manager, Business Analyst and programing consultant for a variety of Fortune 1000 clients on projects up to $2 million
Consulted on the following projects:
• Abbott Laboratories - Senior Analyst. Developed realignment of sales territory in SAS.
• IBM/Baxter - Senior Analyst. Developed and implemented requirements for enhancements on commercial software package for doctor’s office management. Test management and planning.
• Inland Steel - Project Manager for Information Center. Duties included evaluating software and approving standards, teaching classes, development and problem support in PC and mainframe tools for over 3000 PC's and mainframe terminals. Duties included evaluating software and approving standards, teaching FOCUS classes, development and problem support for over 3000 PC's and mainframe terminals. Beta testing new software including documenting. Setting up vendor presentations.
• Hewitt Associates – Multiple projects
Project Manager

CNA Insurance

(Management Consulting industry)

1985 — 1987 (2 years )

Project Manage migration of billing system.
• Cost benefit analysis, project life cycle, multiple department coordination.
• Leadership responsibilities: interviewing, reviews & delegating.
• Migration reduced operator intervention, savings in machine and personnel dollars, greater accuracy & accountability.

For field office rating system, reduced customer proposal preparation time from days to minutes.
• Managed migration and enhancements for COBOL insurance billing system. Responsible for cost benefit analysis, project design, coordination with multiple areas, documentation, system testing, & procedures. Leadership responsibilities: interviewing, reviews & delegating. Migration resulted in reduced operator intervention, savings in machine & personnel dollars, greater accuracy & accountability.
• Analyze & develop field office rating & data collection PC system. Reduced proposal preparation time from days to minutes.
Systems Manager

Complete Technologies Corporation

(Computer Hardware industry)

January 1984 — October 1985 (1 year 10 months)

PC Computer Integrator and Reseller to Fortune 500 companies.
• Evaluated and supported hardware/software needs for clients.
• Designed and implemented customer support system on LAN using PC interfacing commercial accounting system.
• Worked with principals creating products and client marketing.
• Maintained multiple location accounting systems.
• Developed purchase tracking system.
• Evaluated and supported hardware/software needs for Fortune 500 clients. Designed and implemented customer support system on LAN using PC FOCUS interfacing to dBASE II accounting system. Worked with principals creating products and client marketing. Also maintained multiple location accounting systems, developed purchase tracking system.
• Help desk management system including asset management and trouble ticket tracking. Designed to be available as an ASP module or stand-alone product to meet client needs.
New Technology research

BP Amoco

(Public Company; BP; Oil & Energy industry)

1983 — 1983 (less than a year)

Evaluated 4th Generation technology for microcomputer and mainframe and corporate implications. Installed, and setup simulations on new technologies communicating tactical and strategic implications through internal whitepapers. Evaluated 4th Generation technology for microcomputer and mainframe and corporate implications. Worked with IBM PC, TI Professional Computer, Hyperbus Network, IBM MVS mainframe. Installed, setup simulations on: dBASE II, FOCUS, PC FOCUS, Multiplan, Visicalc, LOTUS, TI Natural Language, Execucalc.

Damian Christianson’s Education

Northern Illinois University

Bachelors , Applied Information Systems, Mathmatics , 1982 — 1986

Spelling of my name is not: Damien Christianson or Damian Christienson or Damien Christiansen or Damien Christenson or Damien Christiensen or Demian Christianson or Damen Christianson or Damien Christenson or Damien Christanson or Damien Christensen or D Christianson, or Damian C or Damien C, but this is me to connect with.

Activities and Societies:

Honors Floors
Honors program
Campus Hall Council
President Douglas Hall
DePaul University

Computer Science