
Windows System Administrator at EDS an HP Company
Dallas/Fort Worth Area

Windows System Administrator at EDS an HP Company
Dallas/Fort Worth Area
My main strength is successfully troubleshooting virtually any application problem even without in-depth knowledge of the product. I have led infrastructure projects from start to finish. I enjoy a challenge more than anything and easily learn new applications and systems.
I have worked on both the Infrastructure and the Information (application) side of EDS and understand several different OS platforms and applications. I consider myself to be a system integrator.
I never say "it can't be done". My motto is "given enough time and money virtually anything can be accomplished".
Specialize in troubleshooting Business Objects 6.5, Windows 2003, and IIS 6.0 problems. Have programmed in several languages. Created and maintained web sites.
Developed software in PL/B, Basic, and Assembly Language. Started with EDS after working on a Technical help desk supporting Oracle Financial software, where I learned Oracle SQL, MS-Access, and Visual Basic.
(Public Company; HPQ; Computer Hardware industry)
February 2008 — Present (1 year 10 months)
I function as an Infrastructure Specialist and support Windows 2003, security administration, T-Shooting, ESX 3.5 VMWare, Netbackup 6.0 and Patch Management on 130+ VMWare virtual servers and 15 physical servers for Health and Human Services of Kentucky . My group is called HealthCare Infrastructure Team (HCIT) supports H&HS accounts in over 22 states. It's made up of Unix and Windows SA's, Network and DBA's and Application Specific personnel. The HCIT is part of the greater EDS Healthcare group.
(Public Company; 10,001 or more employees; Information Technology and Services industry)
August 2004 — February 2008 (3 years 7 months)
Supporting multiple server farm environment that provides a web front end to 1,500 user community that run Business Intelligence reports against an Oracle back-end.
(Public Company; 10,001 or more employees; EDS; Information Technology and Services industry)
June 2000 — July 2004 (4 years 2 months)
Integrated Technical Architecture & Design (ITAD)
Responsible for 7-Insight Business Objects support and developing new Retail Info System functionality using batch & PERL scripts and Remoteware object scripts. Responsible for supporting Field Office Home Page 9 terminal servers farm running Citrix. Multiple NT 4.0 & Windows 2000 related projects and troubleshooting various Windows 2000 Active Directory problems.
(Public Company; 10,001 or more employees; EDS; Information Technology and Services industry)
August 1997 — August 2000 (3 years 1 month)
Responsible for delivery of Retail Information System mission critical files from EDS Host Operations to over 5,000 7-Eleven stores. Supported NT Server in each store location. This entails scheduling of jobs via Connect:Remote Server, CA Unicenter, and batch file jobs. Experience includes troubleshooting network connectivity, NT Server Operating System, and Host Server functions.
My responsibilities include being a major contributer to the End to End group intranet web pages that include processes & troubleshooting documentation. Also, responsible for training new personnel to be analyst engineers. Provide on-call service around the clock to end to end analyst.
(Public Company; 201-500 employees; Information Technology and Services industry)
January 1997 — August 1997 (8 months)
Responsibilities included assisting over 500 users in Oracle Financials usage for 7-Eleven Corp. Also, included simple troubleshooting tasks to determine database problems. Experience includes writing SQL scripts in Oracle and utilizing MS-Access and visual Basic to access Oracle databases.
Accomplishments:
Successfully developed specific SQL scripts for the 7-Eleven users to gather important financial data in formats requested. In same way used MS-Access to provide customized reports to customer's management.
(Privately Held; 1-10 employees; Information Technology and Services industry)
January 1989 — November 1989 (11 months)
Programmer of Databus (Datapoint) software, tester, helpdesk
(Information Technology and Services industry)
January 1986 — December 1988 (3 years )
Provided data operator services which include running backups and reports and creating mass mailings for billing system. Also programmed in Databus PL/B for Datapoint server.
Windows Server 2008 & VMware ESX 3.5 2009 — 2009
Active Directory, DNS, Security Administration.
Windows 2000 & 2003 server 2003 — 2007
Microsoft Certified Professional (MCP) in June 2003
210 Installing, Configuring, and Administering Microsoft® Windows® 2000 Professional - Mar 10, 2003
215 Installing, Configuring, and Administering Microsoft Windows 2000 Server - June 2003
Jan 2007 - Completed MCSE course curriculum for Windows 2003 server training using CBT
MCP, MCSE , NT 4.0 - Microsoft Certified Systems Engineer , 1998 — 1999
058 Networking Essentials - June 15, 1998
073 Implementing & Supporting NT 4.0 Workstation - Jul 20, 1998
067 Implementing & Supporting NT Server 4.0 - Oct 16, 1998
068 Implementing & Supporting NT Server 4.0 in Enterprise
Nov 10, 1998
059 Internetworking with Microsoft TCP/IP on Microsoft Windows NT 4.0
Dec. 8, 1998
077 Implementing & Supporting Microsoft Internet Information Server
3.0 and Index Server - Jan 19, 1999
Bachelors , Management - Data Processing , 1981 — 1986
Creating webpages for fun.
Business Objects User Group - Dallas
HP Christian Fellowship - 2007 to Present
EDS Utility & Grid Computing Community
EDS Thought Leaders Community
12/15/2000 I received the 7-Eleven Service Excellence Award for exceptional support of the 7-Eleven client in regard to the DSS mission critical process refinements.
06/12/2002 Received the 7-Eleven "Unsung Hero Award" for superior customer service
Patents
- Enterprise Replication Alert & Repair - U.S. Patent No. 7,278,065 issued on Oct. 2, 2007
Patents Pending
- 20090234665 System and method for customer feedback - method for managing customer feedback 09-17-2009