Dale Conkel

Current

• VMWare/Windows System Administrator at Hewlett-Packard

Past

• Information Specialist in Business Intelligence at EDS
• Infrastructure Specialist - ITAD at EDS
• Infrastructure Analyst - E2E at EDS

• Technical Help Desk at Decision Consultants - EDS-EHD
• Programmer at Tejas Information Systems
• Computer Operator at DPMI

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3 more...

Education

• Computer Based Training
• Continuing Education
• Southern Methodist University

• The University of Texas at Dallas - School of Management

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1 more...

Recommended

6 people have recommended Dale

Connections

117 connections

Industry

Information Technology and Services

Dale Conkel’s Summary

My main strength is successfully troubleshooting virtually any application problem even without in-depth knowledge of the product. I have led infrastructure projects from start to finish. I enjoy a challenge more than anything and easily learn new applications and systems.

I have worked on both the Infrastructure and the Information (application) side of EDS and understand several different OS platforms and applications. I consider myself to be a system integrator.

I never say "it can't be done". My motto is "given enough time and money virtually anything can be accomplished".

Dale Conkel’s Specialties:

Specialize in troubleshooting Business Objects 6.5, Windows 2003, and IIS 6.0 problems. Have programmed in several languages. Created and maintained web sites.

Developed software in PL/B, Basic, and Assembly Language. Started with EDS after working on a Technical help desk supporting Oracle Financial software, where I learned Oracle SQL, MS-Access, and Visual Basic.

Dale Conkel’s Experience

• VMWare/Windows System Administrator

  Hewlett-Packard

  (Public Company; HPQ; Computer Hardware industry)

  February 2008 — Present (1 year 10 months)

  I function as an Infrastructure Specialist and support Windows 2003, security administration, T-Shooting, ESX 3.5 VMWare, Netbackup 6.0 and Patch Management on 130+ VMWare virtual servers and 15 physical servers for Health and Human Services of Kentucky . My group is called HealthCare Infrastructure Team (HCIT) supports H&HS accounts in over 22 states. It's made up of Unix and Windows SA's, Network and DBA's and Application Specific personnel. The HCIT is part of the greater EDS Healthcare group.

• Information Specialist in Business Intelligence

  EDS

  (Public Company; 10,001 or more employees; Information Technology and Services industry)

  August 2004 — February 2008 (3 years 7 months)

  Supporting multiple server farm environment that provides a web front end to 1,500 user community that run Business Intelligence reports against an Oracle back-end.

• Infrastructure Specialist - ITAD

  EDS

  (Public Company; 10,001 or more employees; EDS; Information Technology and Services industry)

  June 2000 — July 2004 (4 years 2 months)

  Integrated Technical Architecture & Design (ITAD)
  
  Responsible for 7-Insight Business Objects support and developing new Retail Info System functionality using batch & PERL scripts and Remoteware object scripts. Responsible for supporting Field Office Home Page 9 terminal servers farm running Citrix. Multiple NT 4.0 & Windows 2000 related projects and troubleshooting various Windows 2000 Active Directory problems.

• Infrastructure Analyst - E2E

  EDS

  (Public Company; 10,001 or more employees; EDS; Information Technology and Services industry)

  August 1997 — August 2000 (3 years 1 month)

  Responsible for delivery of Retail Information System mission critical files from EDS Host Operations to over 5,000 7-Eleven stores. Supported NT Server in each store location. This entails scheduling of jobs via Connect:Remote Server, CA Unicenter, and batch file jobs. Experience includes troubleshooting network connectivity, NT Server Operating System, and Host Server functions.
  
  My responsibilities include being a major contributer to the End to End group intranet web pages that include processes & troubleshooting documentation. Also, responsible for training new personnel to be analyst engineers. Provide on-call service around the clock to end to end analyst.

• Technical Help Desk

  Decision Consultants - EDS-EHD

  (Public Company; 201-500 employees; Information Technology and Services industry)

  January 1997 — August 1997 (8 months)

  Responsibilities included assisting over 500 users in Oracle Financials usage for 7-Eleven Corp. Also, included simple troubleshooting tasks to determine database problems. Experience includes writing SQL scripts in Oracle and utilizing MS-Access and visual Basic to access Oracle databases.
  
  Accomplishments:
  
  Successfully developed specific SQL scripts for the 7-Eleven users to gather important financial data in formats requested. In same way used MS-Access to provide customized reports to customer's management.

• Programmer

  Tejas Information Systems

  (Privately Held; 1-10 employees; Information Technology and Services industry)

  January 1989 — November 1989 (11 months)

  Programmer of Databus (Datapoint) software, tester, helpdesk

• Computer Operator

  DPMI

  (Information Technology and Services industry)

  January 1986 — December 1988 (3 years )

  Provided data operator services which include running backups and reports and creating mass mailings for billing system. Also programmed in Databus PL/B for Datapoint server.

Dale Conkel’s Education

• Computer Based Training

  Windows Server 2008 & VMware ESX 3.5 2009 — 2009

  Active Directory, DNS, Security Administration.

  Activities and Societies:

  Trained in designing and implementing Windows Server 2008
  Trained in administering VMware ESX 3.5

• Continuing Education

  Windows 2000 & 2003 server 2003 — 2007

  Microsoft Certified Professional (MCP) in June 2003
  
  210 Installing, Configuring, and Administering Microsoft® Windows® 2000 Professional - Mar 10, 2003
  215 Installing, Configuring, and Administering Microsoft Windows 2000 Server - June 2003
  
  Jan 2007 - Completed MCSE course curriculum for Windows 2003 server training using CBT

• Southern Methodist University

  MCP, MCSE , NT 4.0 - Microsoft Certified Systems Engineer , 1998 — 1999

  058 Networking Essentials - June 15, 1998
  073 Implementing & Supporting NT 4.0 Workstation - Jul 20, 1998
  067 Implementing & Supporting NT Server 4.0 - Oct 16, 1998
  068 Implementing & Supporting NT Server 4.0 in Enterprise
  Nov 10, 1998
  059 Internetworking with Microsoft TCP/IP on Microsoft Windows NT 4.0
  Dec. 8, 1998
  077 Implementing & Supporting Microsoft Internet Information Server
  3.0 and Index Server - Jan 19, 1999

• The University of Texas at Dallas - School of Management

  Bachelors , Management - Data Processing , 1981 — 1986

Additional Information

Dale Conkel’s Interests:

Creating webpages for fun.

Dale Conkel’s Groups:

Business Objects User Group - Dallas
HP Christian Fellowship - 2007 to Present
EDS Utility & Grid Computing Community
EDS Thought Leaders Community

•    VMware Virtualization & Cloud Computing Group
•    EDS Alumni
•    HP
•    HP Connections
•    The HP Way
•    HP Christian Fellowship (HPCF)

Dale Conkel’s Honors:

12/15/2000 I received the 7-Eleven Service Excellence Award for exceptional support of the 7-Eleven client in regard to the DSS mission critical process refinements.

06/12/2002 Received the 7-Eleven "Unsung Hero Award" for superior customer service

Patents

- Enterprise Replication Alert & Repair - U.S. Patent No. 7,278,065 issued on Oct. 2, 2007

Patents Pending

- 20090234665 System and method for customer feedback - method for managing customer feedback 09-17-2009

Dale Conkel’s Contact Settings

Interested In:

• career opportunities
• job inquiries
• reference requests
• getting back in touch