
Amsterdam Area, Netherlands

Amsterdam Area, Netherlands
Pioneer and early adopter, loving to do new things, always seeking challenges.
Inspiring leader, permanently striving to get the most out of his people by providing direction, setting challenging goals, stimulating open discussion, and creating a culture of mutual respect.
Strategic, creative, analytical thinker with passion for the internet and for undertaking new, bold initiatives with high (potential) impact in the market.
Team player and bridge builder.
Strong communicator and presenter, gets the picture across, is able to convince and win people over.
Authentic, balanced personality, open and transparent, accessible.
Strategy, Innovation, Internet, Pioneering, Getting the most out of professionals, General Management
(Public Company; ABN; Banking industry)
January 2006 — Present (3 years 11 months)
Responsible for both internet and call center channels for all commercial clients in the Netherlands, as well as for innovation within the Dutch commercial bank.
Some examples of realised projects:
- huge upgrade of ABN AMRO's core internet banking offering for commercial clients;
- Internet Accounting;
- Blackboard (a Web 2.0 co-creation community);
- Associates (job matching services for self-employed professionals and larger companies);
- Flametree (online social community for Dutch entrepreneurs);
- ABN AMRO's Second Life virtual bank.
(Public Company; ABN; Banking industry)
June 2003 — December 2005 (2 years 7 months)
Responsible for setting up and running product management for ABN AMRO's (tailor-made) lending offerings, including managing the related P&L, all related processes, defining pricing policies, introduction of Program Lending products for commercial clients, et cetera.
(Public Company; Banking industry)
June 1999 — May 2003 (4 years )
Member of the Management Team, responsible for Debtor Management, ICT/Operations and Facilities.
Functional responsible for IT across the international IFN Group.
Replaced IFN's legacy core business application and infrastructure, both increasing flexibility and agility and reducing costs in a big way.
Introduced the first full internet banking solution for commercial clients in the Netherlands in 2000.
(Privately Held; Information Technology and Services industry)
February 1998 — May 1999 (1 year 4 months)
Initiation, management and monitoring of company wide improvement activities using the EFQM Total Quality framework.
Successful company wide introduction and implementation of a Total Quality concept, resulting in the Dutch Quality Award issued by INK in 1998.
Design of a new organisational structure for Pink Elephant (2000 FTE).
(Privately Held; Information Technology and Services industry)
January 1995 — January 1998 (3 years 1 month)
General management and commercial acquisition, including the P&L realised by my team of management consultants.
People management of associated management consultants.
Level of consultancy significantly upgraded towards board room level.
Team grown from 12 to 45 consultants
(Information Technology and Services industry)
November 1993 — January 1995 (1 year 3 months)
Interim manager responsible for setting up a large ICT department (70 FTE) from scratch at a Dutch central government agency.
(Privately Held; Information Technology and Services industry)
May 1985 — November 1993 (8 years 7 months)
Various consultancy projects for clients of Pink Elephant in the Industry, Financial and Public sectors. A.o. responsible for a change management advice for a top-3 bank and an IT management strategy review for a large public utility company.
General Management Program Financial Economic Accounting 2002 — 2002
Accelerated Development Program 1998 — 1998
A 4-week full time internal program for 40 international managers with approximately 5 years managing experience, to prepare them for general management roles. Lectures were organised around the key management areas Strategy, Marketing, Finance, HR, Operations and Leadership.
Drs , Physics , 1982 — 1989
Masters in Theoretical Physics with subsidiary Computer Science
New ventures, innovation, Internet, social media, strategy & business development