Colleen Wiggins

Current

• Project Manager IS at Staples

Past

• Project Implementation Manager at Micros Retail Systems
• POS Project Leader at BJ'S Wholesale Club
• Store Systems Coordinator at Filene's Basement

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Education

• Colorado Technical University
• Colorado Technical University
• Becker College

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Recommended

4 people have recommended Colleen

Connections

270 connections

Industry

Retail

Colleen Wiggins’s Summary

IS Project Manager with 12 years of concentration in the Retail Point of Sale field.

Extensive knowledge of the Systems Development Life Cycle (SDLC) process including; project initiation, planning, execution, control and closing.

Creative thinker and analytical problem-solver with demonstrated ability to manage projects from planning through execution/completion under the pressure of fast paces, time-sensitive environments.

Decisive, energetic, focused team leader/player who leads high-performing teams through implementing change and improvements.

Colleen Wiggins’s Specialties:

POS
ISD Payment Switch

Colleen Wiggins’s Experience

• Project Manager IS

  Staples

  (Public Company; 10,001 or more employees; SPLS; Retail industry)

  April 2008 — Present (1 year 9 months)

  Responsible for delivering IS projects using accepted processes and methods. Managing all phases of the project including:
  
  Balancing and managing stakeholder expectations regarding time, cost, and scope.
  
  Aligning the project based on strategic business and IS requirements for future growth expectations.
  
  Building and managing a project scheduled that delivers expected results.
  
  Manage project budget to ensure all deliverables met within the defined cost guidelines.
  
  Identification and management of team resources through the life of the project.
  
  Proper communication to all project stakeholders and team members.
  
  Storing historical project documentation for future planning and Sarbanes-Oxley compliance.

• Project Implementation Manager

  Micros Retail Systems

  (Public Company; 501-1000 employees; Hospitality industry)

  November 2007 — April 2008 (6 months)

• POS Project Leader

  BJ'S Wholesale Club

  (Public Company; 5001-10,000 employees; Information Technology and Services industry)

  September 2002 — October 2007 (5 years 2 months)

  Implement and maintain all Payment Card Industry (PCI) and credit card associations’ regulatory compliance on the ISD Credit Payment Switch. Managing all facets of the sales process from the front end through transaction audit and settlement processing in a Fortune 500 Company
  
  Oversaw requirements for implementing a front end signature capture solution within the IBM 4690 OS and GSA II sales application. Including utilization of the SDLC process to gather requirements, definition of technical solutions, interfacing with users to define and maintain business requirements, and communication with external vendors.
  
  Manage multiple projects encompassing multiple IT teams and users within BJ’S Wholesale Club while pushing multiple vendors to meet company deadlines.
  
  Utilization of a formalized change management process to implement smaller projects.

• Store Systems Coordinator

  Filene's Basement

  (Public Company; 5001-10,000 employees; Retail industry)

  July 1989 — August 1999 (10 years 2 months)

  Worked closely with the Director of Store Systems during the upgrade of the 4680 based store systems to NT Server based store systems with Windows 98 client registers.
  
  Served as project manager to plan and implement chain wide conversion of DOS based time and attendance system to a 32-bit Windows based application.

Colleen Wiggins’s Education

• Colorado Technical University

  MSM , Business Management , 2009 — 2010 (expected)

• Colorado Technical University

  BSBA , Project Management , 2008 — 2009

• Becker College

  AS , Media Communications , 1991 — 1994