
Founder/CEO, CustomerThink
San Francisco Bay Area

Founder/CEO, CustomerThink
San Francisco Bay Area
Two decades of experience in customer-facing roles, in sales, technical support, consulting and executive jobs. Another decade in customer management consulting, research and online community development. My goal is to harness the collective intelligence of customer management thought leaders, using the collaborative platform at www.customerthink.com, to help business leaders understand how to create mutually beneficial customer relationships.
customer management research, white papers, keynote speaking