
Thin Client and Virtualization Specialist
Greater Los Angeles Area

Thin Client and Virtualization Specialist
Greater Los Angeles Area
Over 10 years experience with software technologies in roles ranging from professional services, solution architect, technical pre-sales, top tier technical support, and software developer.
My experience encompasses a broad range of thin client technologies, and virtualization of all IT layers from the desktop through to servers in the data center.
Open to new opportunities, working with great technologies and passionate people, to help create exciting products and customer solutions.
My latest interests include web 2.0 technologies, social media, the LAMP stack (Linux/Apache/PHP/MySQL), CMS and blog infrastructure products like Wordpress.
Technical presales, technical support, development, professional services, requirements gathering and technical problem solving, thin client technologies, Sun Ray, Secure Global Desktop, VMware ESX certified, Microsoft Hyper-V certified, Linux, Solaris, UNIX, RDP, X11, TCP/IP, HTML, Java/JSP, portal servers, 3 tier/distributed architectures, Web 2.0, PHP, MySQL.
(Computer Software industry)
January 2008 — Present (1 year 7 months)
Consulting in a professional services role on a contract basis specializing in virtualization, thin client, Secure Global Desktop, Sun Ray.
(Public Company; JAVA; Information Technology and Services industry)
July 2005 — January 2008 (2 years 7 months)
Extensive customer facing experience providing technical expertise to sales teams all over the United States and internationally, working with customers as diverse as defense/DoD, Fortune 500, education, telecomms, technology customers, healthcare, news/media, etc.
Specializing in thin client technology, Virtual Desktop Infrastructure (VDI), Sun Secure Global Desktop (formerly Tarantella), Sun Ray Software, virtualization technologies, VMware ESX certified.
Delivering customer pre-sales demos and presentations. Designing and implementing customer proof-of-concepts, pilots. Developing post-sales deployment designs and solutions architecture, sizing small through large numbers (10's to 1000's) of concurrent users. Post sales professional services solutions delivery.
Educating, assisting and enabling Sun partners identify opportunities, present to customers, and deliver Sun solutions.
(Public Company; 51-200 employees; TTLA; Computer Software industry)
April 2001 — September 2004 (3 years 6 months)
Providing top tier support for Tarantella to a diverse collection of customers like Fortune 500, education, DoD, telecomms, technology, etc.
Tasks included:
- diagnosing customer issues
- creation of incident reports
- reproducing and resolving customer issues
- escalating issues to product development
- liaison between external customers and internal depts
- act as support primary contact for several customers
- shared shifts on-call providing 24 hour support
- travel for on-site support of red alert issues when needed
(Public Company; 1001-5000 employees; SCOX; Computer Software industry)
October 1999 — December 2000 (1 year 3 months)
Team leader, working on the graphical and command line administration tools for Tarantella. Designed the common framework code all the administration tools were built on, and worked closely with the Tarantella server team to produce the best integration between these layers.
This role helped me improve my communication skills and strengthened my Java and Object Oriented Design skills.
(Public Company; 1001-5000 employees; SCOX; Computer Software industry)
1997 — 1999 (2 years)
Programming Tarantella administration tools in Java/Swing/JFC using Object Oriented Design principles. Linux/UNIX development environments, including support tools like CVS, XEmacs, various Windows IDEs, etc.
BSc , Computer Science , 1995 — 1997
Obtained First Class Honors.
HND , Computer Science , 1988 — 1990
n/a , 1980 — 1985