Network Support Engineer at Kyocera Technology Development
San Francisco Bay Area
Network Support Engineer at Kyocera Technology Development
San Francisco Bay Area
Systems administrator with experience on all Windows platforms, both server and workstation. Experience with a wide array of Windows enterprise software, including Exchange, Lotus Notes, Veritas, McAfee, Ghost Solution Suite, and many others.
Troubleshooting, system installations, research of new software for use in enterprise
(Public Company; 51-200 employees; Information Technology and Services industry)
June 2006 — Present (2 years 5 months)
Maintenance of Network servers and applications. Worked with different departments on troubleshooting customer reported problems on Operating systems from Windows 95 to Windows Vista. Research and deployment of new software to allow end users to access IT information more quickly.
(Public Company; 201-500 employees; Financial Services industry)
September 2005 — November 2005 (3 months)
Provided General Helpdesk and troubleshooting. 3 Month Temporary Position
(Public Company; 201-500 employees; Information Technology and Services industry)
1998 — August 2005 (7 years)
Systems administration and troubleshooting of a primarily Windows environment. Worked with QA in evaluating and testing network performance of various online video games.
(Privately Held; 51-200 employees; Consumer Services industry)
1995 — 1998 (3 years)
Phone based customer service and troubleshooting for different campaigns. Answered phones for Sega PC games, Sega Console games, and Sega hint lines.
1994 — 1995
Poker, Cigars
Windows 2003 MCSE/MCSA