
Computer Solutions 911, Inc. - "Best Internet Solutions"
Greater Atlanta Area

Computer Solutions 911, Inc. - "Best Internet Solutions"
Greater Atlanta Area
With over 21 years of experience in IT environments. My expertise involves applications training and I'm certified as a Help Desk Professional.
With ten years in Web Design, Development and Internet marketing projects I have contributed and been involved with various company contracts such as; Vogue Magazine, Fannie Mae, EarthLink, Delta Airlines, American Business Women’s Association, Weather Plus and Ace Marketing Services.
President\CEO and founder of Computer Solutions 911, Inc.
which specializes in Web Development, Design, Marketing (SEO), plus full website maintenance, complete Hosting and Email solutions with 24/7 support.
Specializing in Web Development/Design, Marketing (SEO), plus full website maintenance, complete Hosting and Email solutions with 24/7 support!
And all computer related consulting, support, sales, maintenance and applications training.
(Internet industry)
November 1999 — Present (8 years 7 months)
.Complete Internet marketing and advertising to include; Search Engine Submissions, Popularity Rankings, PR Ranking, Meta Tag Optimization, Key Word Analysis, Link Exchange Services, merchant accounts and e-commerce.
.Complete site developement to publication; maintenance, upgrade services and build your own site tools.
.Complete repoting on all services offered.
(Privately Held; 51-200 employees; Broadcast Media industry)
August 1998 — December 2000 (2 years 5 months)
As Customer Support Manager at Weather Plus, implemented companys first helpdesk tool within a few months. Turned around out-of-control support problems reducing support calls and establishing a strong support system and team. Provided hardware and software support, problem analysis, technical assistance, system/software upgrades, training for various information systems in a media production environment. Developed and established procedures for handling end user support issues.
(OS: Windows 2000, UNIX, Windows NT, Office 2000, Outlook 2000)Krovorus, Helpdesk tool: Track-It)
Associates, Business, September 1979 — October 1981
Certified Help Desk Professional
Professional Applications Trainer
Symantec Software Partner
Graduated, Business, 1971 — 1974
1970 — 1971
Computer Consulting, Applications Training, Marketing and Advertising on the Internet.
Member of the American Business Womens Association
Member of World Wide Web Chamber Of Commerce
Bridgemill Ladies Network Group
First Baptist Church Woodstock, Charity Work
Golden Globe Awards 2003 - 2004
Golden Globe Awards 2004 - 2005
World Wide Web Awards Bronze 2004 - 2005
Certified Help Desk Professional - 2004