Colleen McMahon

Current

Director, Member Services at Council of Residential Specialists

Past

Coordinator, Education Services at National Association of REALTORS
Membership Specialist at American College of Healthcare Executives
Coordinator, Chapter Services at Council of Residential Specialists

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Education

DePaul University
Loyola University of Chicago

Recommended

2 people have recommended Colleen

Connections

264 connections

Industry

Non-Profit Organization Management

Websites

My Company

Colleen McMahon’s Summary

Experienced association executive with background in member services.

Colleen McMahon’s Specialties:

membership recruitment & retention, membership marketing, member relations

Colleen McMahon’s Experience

Director, Member Services

Council of Residential Specialists

(Non-Profit Organization Management industry)

September 2000 — Present (9 years 3 months)

Responsible for planning, implementing and supervising the daily operations of the Members Services Department, which includes budgeting, staffing, member service, membership record retention and record keeping in membership database. Responsible for planning, implementing and supervising the CRS Designation program, Membership dues invoicing, benefit/partner programs, and serving as a staff executive to related Council Committees.
Coordinator, Education Services

National Association of REALTORS

(Non-Profit; 201-500 employees; Real Estate industry)

April 1999 — September 2000 (1 year 6 months)

Responsible for managing the Graduate, REALTOR Institute (designation) program provider accreditation process, coordinating education group activities, coordinating and maintaining department financial records and budget, and assisting staff executive with committee support.
Membership Specialist

American College of Healthcare Executives

(Non-Profit; 51-200 employees; Non-Profit Organization Management industry)

October 1998 — March 1999 (6 months)

Responsible for planning and implementing marketing campaigns for recruitment, advancement, recertification, reappointment, and retention.
Coordinator, Chapter Services

Council of Residential Specialists

(Non-Profit Organization Management industry)

November 1996 — October 1998 (2 years )

Provide overall assistance in the coordination of the day-to-day activities of the Membership Department. Primary responsibilities involve assisting in the coordination of all aspects of annual National meetings (excluding travel plans) and National Chapter activities.

Colleen McMahon’s Education

DePaul University

MS , Public Service Management , 2000 — 2004

Concentration in Association Management
Loyola University of Chicago

B.A. , History , 1993 — 1997

Emphasis on Modern U.S. History (After the Civil War)