Practice Manager, Training & Instructional Design at Infusion Development
Toronto, Canada Area
Practice Manager, Training & Instructional Design at Infusion Development
Toronto, Canada Area
Experienced group manager with a background in both computer science and professional writing. Focus on technical writing and instructional material development for the IT market, specializing in technical audiences such as developers and IT managers. Strong ability to sell and manage many simultaneous engagements with multiple resources while still maintaining a high level of quality control and client satisfaction.
Technical writing, technical editing, training program and material design and development, online training development, new technology training.
(Privately Held; 51-200 employees; Computer Software industry)
January 2005 — Present (4 years 7 months)
Manager for all training, instructional design, and technical writing engagements and projects.
(Educational Institution; 1001-5000 employees; Higher Education industry)
September 2003 — December 2004 (1 year 4 months)
Instructor for undergraduate classes in Popular Culture studies. (Graduate student position.)
(Privately Held; 51-200 employees; Computer Software industry)
January 2002 — July 2003 (1 year 7 months)
MA , Popular Culture , 2003 — 2005
Hon. BA , English, Professional Writing, Applied Studies, Computer Science , 1997 — 2001
Society for Technical Communication