Craig Dunham

Current

Author at www.RetailEDI.com
Featured blogger at EDITalk.com
System Specialist/EDI Guru at Bear Necessities Computing

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Past

EDI Coordinator/System Analyst at Big 5 Sporting Goods
Network Admin/Web Admin at Custom Teleconnect
Office Manager/National Sales division at Classic Soft Trim/Distinctive Industries

Merchandising Manager at The Museum Company #32
Warehouse Manager/Operations Manager at The Museum Company #21

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2 more...

Education

College of Southern Nevada
West Valley College
Santa Clara High School

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Recommended

3 people have recommended Craig

Connections

98 connections

Industry

Information Technology and Services

Craig Dunham’s Summary

Currently starting Bear Necessities Computing - offering EDI, network administration and web design & administration, as well as general computer assistance and administration to clients.

Also launching Bear Necessities Gifts - a local shop with online ordering available (soon) with gifts for you and your home. Visit us locally at the COD Street Fair in Palm Desert, California.

Over 20 years of experience in many facets of the MIS/IT world - from simple program testing and documentation to building personal systems from scratch. Have created and maintained websites for clients, as well as remote network administration and FTP sites.

Over 5 years of experience with EDI in the retail sector; with a strong skill set in document mapping using Inovis TrustedLink. Extensive experience with the Island Pacific Merchandising system.

With over 25 years of experience in the work force, including many years in retail management and auto rental management, as well as years of experience in technical support and customer support and service.

For www.RetailEDI.com and EDITalk.com, I have been a featured author and blogger, covering a wide range of topics with a personal style that leaves many wanting more. With my experience and understanding of EDI concepts and how to best utilize it for nearly any business, I have been called and EDI Evangelist and an EDI Sherpa - one that can take you to your destination through unknown regions and help your project succeed.

Craig Dunham’s Specialties:

EDI; creating maps/translation specs for 850, 856 and 810 documents; smoothing flow of inbound and outbound documents & data; working closely with suppliers/vendors/trading partners on any EDI related issues; simplify the EDI concept to be understood by many co-workers and peers with in the corporate structure. Proficient in use of Island Pacific Merchandising System, as well as The Eye (green screen and GUI) - Island Pacific's reporting system/database; creation of new "eye views" for The Eye.

Craig Dunham’s Experience

Author

www.RetailEDI.com

(Non-Profit; Information Technology and Services industry)

May 2009 — Present (7 months)

A website built around the concepts of EDI in the retail world. Articles and information about EDI and the world of retail. A great source for links to EDI providers and other services to help your EDI program grow - or even start!
Featured blogger

EDITalk.com

(Information Services industry)

April 2008 — Present (1 year 8 months)

A website - blog and forums - dedicated to information regarding EDI - Electronic Data Interchange.
System Specialist/EDI Guru

Bear Necessities Computing

(Information Technology and Services industry)

June 1999 — Present (10 years 6 months)

Computer contracting/consulting; including web design & administration, network administration, FTP site maintenance, hardware & software installations & upgrades, system diagnostics & repair, and more.
EDI Coordinator/System Analyst

Big 5 Sporting Goods

(Public Company; BGFV; Retail industry)

March 2001 — September 2009 (8 years 7 months)

EDI; creating maps/translation specs for 850, 856 and 810 documents; smoothing flow of inbound and outbound documents & data; working closely with suppliers/vendors/trading partners on any EDI related issues; simplify the EDI concept to be understood by many co-workers and peers with in the corporate structure. Proficient in use of Island Pacific Merchandising System, as well as The Eye (green screen and GUI) - Island Pacific's reporting system/database; creation of new "eye views" for The Eye.
Network Admin/Web Admin

Custom Teleconnect

(Privately Held; 11-50 employees; Telecommunications industry)

November 1999 — February 2001 (1 year 4 months)

Created & maintained website, created and administered a remote network for users and an FTP site for client records and reports; clients could send raw data and the reporting process would deliver reports to their folders for the next business day.
Office Manager/National Sales division

Classic Soft Trim/Distinctive Industries

(Privately Held; 10,001 or more employees; Automotive industry)

March 1996 — November 1999 (3 years 9 months)

Daily operations of the National Sales office for Classic Soft Trim - a leading provider of after-market leather interiors and automotive trim accessories. Worked daily with incoming orders, processing them and entering into production facilities. Maintained "stock" inventory of common interior sets in "standard" colors for popular models, maintaining a ready to ship stock for clients. Often frequent telephone and e-mail contact with vendors throughout the day, as well as with other corporate employees regarding leather sets. Assisted in creating custom, multi-toned interior sets - to include color options, embroidery, etc. - to a wide customer base, including trim shops and auto dealerships across the United States. Completed and totaled sales orders for dozens of orders daily, forwarding on to accounting for billing and payment.
Merchandising Manager

The Museum Company #32

(Retail industry)

September 1995 — March 1996 (7 months)

Relocated from the Las Vegas location to take over the Merchandise Management position in the store. This position was responsible for every aspect of the store sales floor - from merchandising displays to customer service, as well as management of sales people. This required an extensive "eye for detail" as well as exemplary customer service and support skills. An ability to quickly transition from one "thought process" (such as creating merchandise displays) to another (such as customer support) was a requirement and an easy thing for me to do. Responsible for all aspects of the sales floor for the location, including opening and closing the store, end of day paperwork and submissions and banking for the store.
Warehouse Manager/Operations Manager

The Museum Company #21

(Retail industry)

September 1991 — September 1995 (4 years 1 month)

The Museum Company specialized in museum reproductions and merchandise based upon world famous works of art, with reproductions from nearly every major museum and collection in the world. They were a full-line retailer, with merchandise in several categories - fine jewelry, costume jewelry, apparel, paper goods, children's toys & games, home decor (statuary & paintings), giftware and more.

Responsible for retail sales floor activities (started as part time Holiday Help) and became the operations manager of the warehouse and stock for the store. As on of the highest volume stores in the chain (10 months/year - the highest volume store), merchandise was constantly being received (and shipped for out of town visitors & customers), we maintained a 2000 sf stock room as well as an offsite storage warehouse, both of which I was responsible for.

Relocated to another store (Newport Beach, California) to become the Merchandising Manager.

Craig Dunham’s Education

College of Southern Nevada

Architectural Graphics and Design 1992 — 1994

Architectural Studies and graphic design major. Additional classes for degree requirements.
West Valley College

English Major, General Education Studies 1984 — 1986

English studies - creative writing, etc. - as well and journalism courses; business management courses; computer science courses.
Santa Clara High School

HS Diploma , General Studies, extended mathematics & English courses, foreign languages , 1980 — 1984

Additional Information

Craig Dunham’s Interests:

EDI and B2B processes, blogging, problem solving, system integration, system maintenance, upgrades, repairs, network administration, web design and administration