Cory Banks

Current

• Knowledge Manager - Australia Pacific at Parsons Brinckerhoff

Past

• Advisor, Leadership & Organisational Capability at Suncorp
• Specialist, Knowledge Management at Suncorp
• Manager, ICT Business Development at Department of Emergency Services

• Manager, eServices at Department of Emergency Services
• Business Consultant at Pcom
• Account Manager at Carnegie Information Systems
• Senior Business Analyst at Information Solutions Australia
• Senior Business Analyst at iSport.com
• Field of Play Co-ordinator - Beach Volleyball at SOCOG - Sydney Olympics
• National Technical Director at Volleyball Australia

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Education

• SOLA
• Mindwerx
• Project Management Institute (PMI)

• SOLA
• Suncorp
• Childs Training
• Central Queensland University

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4 more...

Recommended

38 people have recommended Cory

Connections

408 connections

Industry

Management Consulting

Websites

• My Blog

Cory Banks’s Summary

A background in change management, facilitation, business improvement, content management, information management, information technology and customer relationship management has provided a solid foundation for me to understand and leverage the key concepts of knowledge management.

Cory Banks’s Specialties:

Knowledge Management, Change Management, Organisational Learning, Continuous Improvement, Business Excellence, Business Improvement, Strategic Planning, Facilitation, Problem Solving, Information Management, Project Management, Software Development, Business Analysis, Consultancy, Business Process Review, Customer Relationship Management, IM, PM, KM, BPM, Six Sigma, Storytelling.

Cory Banks’s Experience

• Knowledge Manager - Australia Pacific

  Parsons Brinckerhoff

  (Renewables & Environment industry)

  December 2007 — Present (11 months)

  Developing the organisational capability to gain more value from our knowledge.

• Advisor, Leadership & Organisational Capability

  Suncorp

  (Public Company; 10,001 or more employees; Financial Services industry)

  September 2007 — November 2007 (3 months)

  Assisting the Integration Program for the merger of Suncorp and Promina in areas related to Organisational Culture and Managing Change.
  
  Organisational Culture: Looking at the myriad of organisational cultures that exist in the different Brands and Lines of Business in Suncorp and defining common Values and cultural traits that define our corporate culture.
  
  Managing Change: Developing the capability of our leaders to manage change through the merger process. Designing support structures to allow organisational agility.

• Specialist, Knowledge Management

  Suncorp

  (Public Company; 501-1000 employees; Banking industry)

  December 2005 — September 2007 (1 year 10 months)

  Develop and implement organisational change programs to drive a knowledge aware culture and leverage the collective knowledge of the Division.
  
  To facilitate knowledge capture and dissemination by ensuring key content, including methodology, best of breed project materials, thought leadership and industry overview material, is captured in the appropriate knowledge management systems.

• Manager, ICT Business Development

  Department of Emergency Services

  (Government Agency; 5001-10,000 employees; Information Services industry)

  October 2004 — December 2005 (1 year 3 months)

  The Department of Emergency Services consists of the operational divisions of Queensland Ambulance Service, Queensland Fire and Rescue Service and Counter Disaster and Rescue Services.
  
  Assisting the business in defining it's requirements, undertaking feasibility studies and market research for technology solutions. Managing client relationships in an Account Management capacity.
  
  Involved in a number of workgroups and steering committees including BSS KM Workgroup, DES KM Steering Committee, BSS Business Improvement Workgroup, Corporate Policy Promulgation Workgroup, Intranet Steering Committee, Content Aggregation and Syndication Special Interest Group, Search and Metadata Special Interest Group, Queensland Government Web Steering Committee and Queensland Government Internet Strategy Workgroup.

• Manager, eServices

  Department of Emergency Services

  (Government Agency; 5001-10,000 employees; Public Safety industry)

  November 2003 — October 2004 (1 year)

  Managing a team of Analysts, Designers and Developers in the production and maintenance of web based solutions including the corporate intranet.

• Business Consultant

  Pcom

  (Privately Held; 1-10 employees; Management Consulting industry)

  2002 — 2003 (1 year)

  Working with clients in delivering business benefit through the implementation of Customer Relationship Management (CRM) solutions, eBusiness and Mobile Commerce channels.

• Account Manager

  Carnegie Information Systems

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  2001 — 2002 (1 year)

  Manage the relationship with clients in delivering business benefit through customer relationship management solutions, eBusiness systems and eCommerce initiatives.
  
  Customers included Rangers FC, Tottenham Hotspur FC, Leeds United FC, Sheffield United FC, Feyenoord Rotterdam and Dunfermline Athletic.
  
  Industry sectors serviced include Professional Sport, Metal Stockholding, Mining, Property Management, Catering, Corporate Hospitality, Public Relations, Charity and Prestige Automobiles.

• Senior Business Analyst

  Information Solutions Australia

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  2000 — 2001 (1 year)

  Managing the Business Requirements and User Acceptance Testing phases for the development of a web based, multilingual, customer relationship management application.

• Senior Business Analyst

  iSport.com

  (Privately Held; 11-50 employees; Internet industry)

  1999 — 2001 (2 years)

  Involved in consulting with sporting organisation clients to provide online services to clubs, associations, competitions and tournaments.
  
  Worked with organisations including NSW Amatuer Football Association, NSW Netball, NSW Cricket, Australian Baseball, Volleyball Australia, NSW Wheelchair Sports, Victorian Secondary Schools Sporting Association, NSW Futsal, QLD Futsal, Super Truck Racing, Canadian Lacrosse, Volleyball Canada, Canadian Curling Association, British Gynmastics, British University Sport and the Federation of Anglers.

• Field of Play Co-ordinator - Beach Volleyball

  SOCOG - Sydney Olympics

  (Non-Profit; Sports industry)

  August 2000 — October 2000 (3 months)

  Involved with managing the field of play for the Sydney Olympic Beach Volleyball competition. 8 courts and a 10,000 seat stadium packed for every day of the competition. unforgetable experience.

• National Technical Director

  Volleyball Australia

  (Non-Profit; 1-10 employees; Sports industry)

  1997 — 1999 (2 years)

  Responsible for the delivery of national development programs for Volleyball Coaching and Officiating.

Cory Banks’s Education

• SOLA

  Cognitive Edge Accreditation, Complexity, Narrative and Networks, 2008 — 2008

• Mindwerx

  Parallel Thinking: Six Thinking Hats 2007 — 2007

• Project Management Institute (PMI)

  CAPM, Project Management, 2006 — 2006

• SOLA

  Facilitation in Complex Space 2006 — 2006

• Suncorp

  Green Belt, Six Sigma, 2006 — 2006

• Childs Training

  Cert. IV, Workplace Assessment and Training, November 2005 — November 2005

• Central Queensland University

  Engineering, Information Technology, Business 1990 — 1996

  Activities and Societies:

  Board Member - CQU Student Union (two terms)
  Chair - CQU Sport & Recreation Committee
  President - CQU Volleyball Club

Additional Information

Cory Banks’s Websites:

• My Blog

Cory Banks’s Interests:

Knowledge Management, Facilitation, Business Improvement, Strategic Planning, Information Management, Volleyball, Rugby Union

Cory Banks’s Groups:

QKM Forum Steering Committee - Chairperson
KM Roundtable - Member
The Brisbane Institute - Member
Brisbane Facilitators Network - Member
Australasia Facilitators Network - Member
Society of Organisational Learning Aus. (SOLA) - Member
Project Management Institute (PMI) - Member & CAPM
Australian Institute of Management (AIM) - Member (AIMM)
ACT KM Forum - Member
BPM Group - Member
QLD BMP Forum - Member
QLD Government Web Steering Committee - Past Member
Gurteen Knowledge Network

•    Queensland Knowledge Management Forum
•    World Wildlife Fund
•    Suncorp CPD Alumni
•    Innovation People Expert Innovators Creative Network
•    Facebook.com
•    Project Management Institute - Members Network
•    SharePoint Users (2100+ members)
•    Knowledge Management Experts
•    Knowledge Transfer & Retention in the Modern Workforce
•    Brisbane Intranet Group
•    KM Australia and Asia
•    actKM
•    KM Edge
•    Bar Camp Brisbane

Cory Banks’s Honors:

Speaking Engagments: KM Australia 2007, 2008
Sport Development Director Award - Australian Sports Commission 1999
Half Blue (Volleyball) - Central Queensland University 1995

Cory Banks’s Contact Settings

Interested In:

• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch