Sales Engineer at Ektron
Greater Boston Area
- Current
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- Sales Engineer at Ektron
- Past
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- Account Coordinator at Siemens Business Services
- Information Systems Technician at Atlantic Associates
- Education
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- Full Sail Real World Education
- Connections
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15
connections
- Industry
- Computer Software
- Websites
Corey Tess’s Summary
Corey Tess’s Specialties:
Microsoft .Net Framework, Microsoft Operating Systems including Windows Server, Visual Studio 2005/2008, Microsoft SQL 2000/2005/2008, Adobe Photoshop, Adobe Dreamweaver, Virtual PC, VMWare, Microsoft Office, C++, VB.Net, Javascript, CSS, XML, XSLT, Ruby on Rails
Corey Tess’s Experience
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Sales Engineer
Ektron
(Privately Held; 51-200 employees; Computer Software industry)
Currently holds this position
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Account Coordinator
Siemens Business Services
(Public Company; Computer Hardware industry)
October 2003 — February 2005 (1 year 5 months)
Responsible for coordinating service for 18,000 seat customer (Toshiba). Manage open work orders to ensure they meet Service Level Agreement (SLA) requirements and monitor work load and work flow on a daily basis to ensure SLA requirements are met. Other responsibilities included:
- Reviewing monthly SLA report and adjusting for errors
- Monthly tracking of year to date SLA status
- Bi-weekly claims filing and invoicing
- Daily status reporting on major customers
- Weekly conference calls with major customers
- Regular communication with major customer account contacts
- Work closely with technicians to ensure proper process flow is followed -
Information Systems Technician
Atlantic Associates
(Privately Held; 11-50 employees; Staffing and Recruiting industry)
January 2003 — May 2003 (5 months)
This was a short contract for computer configuration in the IS dept. Projects I worked on involved anywhere from a single computer to 60+ computers that needed configuration.
Corey Tess’s Education
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Full Sail Real World Education
2001 — 2002
Additional Information
Corey Tess’s Websites:
Corey Tess’s Interests:
Web Development, Ruby on Rails, Video Game Development, Fishing, Reading, Music, Mountain Biking, Cars
Corey Tess’s Contact Settings
Interested In:
- career opportunities
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
