Brian Herzog

Project Analyst

Kansas City, Missouri Area

Current
Past
Education
  • Park University
Connections
108 connections
Industry
Information Technology and Services

Brian Herzog’s Summary

IT Professional with over twelve years of experience working with large corporations in a variety of industries and roles. Success developing and implementing innovative IT business solutions and leading teams through changes that result in greater efficiency and results.

Brian Herzog’s Specialties:

Process development, implementation management, change management, IT management consultation.


Brian Herzog’s Experience

  • Project Analyst

    Garmin International

    (Public Company; GRMN; Consumer Electronics industry)

    January 2008Present (2 years 9 months)

  • Senior Consultant

    Cerner Corporation

    (Public Company; CERN; Information Technology and Services industry)

    20042006 (2 years )

    Responsible for development and administration of the CernerWorks Problem Management Process. Daily responsibilities include administration of the Service Outage Analysis meeting, investigation of service interruptions, analysis of client service interruptions, problem notification generation and communication, and problem resolution compliance reporting.

  • Software Engineer IV

    Sprint

    (Public Company; S; Telecommunications industry)

    20032004 (1 year )

    Weblogic Software Engineer responsible for production and non-production support and integration of business critical tier one applications. Daily responsibilities include installation, configuration, scripting, and support of applications and environments.

  • Systems Analyst

    Lucent Technologies

    (Public Company; LU; Telecommunications industry)

    20002003 (3 years )

    Network provisioning and order management application support engineer responsible for remote and on-site customer support for multiple telecommunications and network providers. Worked with customer teams to deliver contracted installation and support services including application administration training.

  • Analyst

    Accenture

    (Public Company; ACN; Management Consulting industry)

    19982000 (2 years )

    Managed application integration services by working with customers to support integration, delivery, and maintenance of business critical applications. Responsibilities also included planning and consultation for fault-tolerance, technical support, performance testing, and team supervision.

  • Systems Specialist

    Shook, Hardy & Bacon

    (Partnership; Law Practice industry)

    19961998 (2 years )

    Supported account administration for networked systems through 24x7 on call rotation. Maintained data backup, storage, and archiving processes through daily reporting and alarm resolution. Primary support representative for accounting and billing systems.


Brian Herzog’s Education

  • Park University

    BS , Management of Information Systems, cum laude , 20002003


Additional Information

Brian Herzog’s Groups:

  •    ITSM (ITIL) Professionals
  •    Accenture Alumni Worldwide Group - In Partnership with IvyExec
  •    Park University Alumni
  •    Kansas City IT Professionals

Brian Herzog’s Honors:

ITIL Foundations Certification, 2005


Brian Herzog’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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