Brian Herzog
Manager of Internet Database Team at Garmin International
- Location
- Kansas City, Missouri Area
- Industry
- Information Technology and Services
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Brian Herzog's Overview
- Current
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- Manager of Internet Database Team at Garmin International
- Past
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- Project Analyst at Garmin International
- Senior Consultant at Cerner Corporation
- Software Engineer IV at Sprint
- Systems Analyst at Lucent Technologies
- Analyst at Accenture
- Systems Specialist at Shook, Hardy & Bacon
- Education
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- Park University
- Recommendations
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2 people have recommended Brian
- Connections
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232 connections
Brian Herzog's Summary
I am an experienced IT professional with a proven track record for developing and maturing growing IT organizations. I am adept at solving IT organizational problems where I can apply my technical knowledge, management skills, process knowledge, and years of experience developing and implementing practical technical and process solutions that yield results.
Specialties
Organizational development, implementation management, change management, IT management consultation, database management, application management, service development, continuous improvement.
Brian Herzog's Experience
Manager of Internet Database Team
Garmin International
Public Company; 5001-10,000 employees; GRMN; Consumer Electronics industry
August 2010 – Present (2 years 10 months)
Manager of the Internet Database team managing Oracle, SQL Server, and MySQL databases. Primary responsibilities include the oversight of our database support services, database project management services, and operational stability of our database systems. Day to day responsibilities include managing support escalations, project approvals and prioritization, change approvals, service outage analysis, problem management, and team supervision.
Highlights:
- Design and development of database hosting services establishing SLAs for standardizing the management of our network of databases.
- Consolidation of database systems to reduce licensing and hardware costs and improve on the efficiency of our database management services.
- Establishment of the daily Operational Readiness meeting for evaluating the state of our systems and addressing risks to our services.
Project Analyst
Garmin International
Public Company; 5001-10,000 employees; GRMN; Consumer Electronics industry
January 2008 – August 2010 (2 years 8 months)
Responsible for the management of IT projects requiring database administration support. Tasks included requirements analysis, scheduling, status reporting, and general project management. Notable projects included application integrations, database migrations and database consolidation initiatives.
Developed several processes for improving change management. Specifically, worked to improve the process for managing our Oracle eBiz patch migrations. Deliverables included the development of an annual release schedule, patch tracking report, maintenance preparation checklist, and maintenance communication practices.
Consulted on the Garmin IT annual improvement planning effort. Responsibilities included working with senior IT management to develop a SWOT analysis exercise, development of a goal planning/tracking matrix, and the development of IT goals based upon the feedback and direction of IT leadership.
Senior Consultant
Cerner Corporation
Public Company; 10,001+ employees; CERN; Information Technology and Services industry
2004 – 2006 (2 years)
Responsible for development and administration of the CernerWorks Problem Management Process. Daily responsibilities include administration of the Service Outage Analysis meeting, investigation of service interruptions, analysis of client service interruptions, problem notification generation and communication, and problem resolution compliance reporting.
Software Engineer IV
Sprint
Public Company; 10,001+ employees; S; Telecommunications industry
2003 – 2004 (1 year)
Weblogic Software Engineer responsible for production and non-production support and integration of business critical tier one applications. Daily responsibilities include installation, configuration, scripting, and support of applications and environments.
Systems Analyst
Lucent Technologies
Public Company; 10,001+ employees; ALU; Telecommunications industry
2000 – 2003 (3 years)
Network provisioning and order management application support engineer responsible for remote and on-site customer support for multiple telecommunications and network providers. Worked with customer teams to deliver contracted installation and support services including application administration training.
Analyst
Accenture
Public Company; 10,001+ employees; ACN; Management Consulting industry
1998 – 2000 (2 years)
Managed application integration services by working with customers to support integration, delivery, and maintenance of business critical applications. Responsibilities also included planning and consultation for fault-tolerance, technical support, performance testing, and team supervision.
Systems Specialist
Shook, Hardy & Bacon
Partnership; 1001-5000 employees; Law Practice industry
1996 – 1998 (2 years)
Supported account administration for networked systems through 24x7 on call rotation. Maintained data backup, storage, and archiving processes through daily reporting and alarm resolution. Primary support representative for accounting and billing systems.
Brian Herzog's Skills & Expertise
Brian Herzog's Education
Park University
BS, Management of Information Systems, cum laude
2000 – 2003
Brian Herzog's Additional Information
- Groups and Associations:
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- Honors and Awards:
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ITIL Foundations Certification, 2005
Certified ScrumMaster (CSM), 2012
Contact Brian for:
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