Colin Copland
Product Manager at Abica
- Location
- Glasgow, United Kingdom
- Industry
- Telecommunications
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Colin Copland's Overview
- Current
-
- Product Manager at Abica Ltd
- Past
-
- IT Consultant at Access Business Communications Ltd
- Sales Assistant at Freedom Mobiles Ltd
- Sales Assitant at Halfords
- Education
-
- Glasgow Caledonian University
- Stow College
- Recommendations
-
4 people have recommended Colin
- Connections
-
154 connections
- Websites
Colin Copland's Summary
My background has primarily been supporting SMB clients in the IT and telecoms space focusing more recently on VoIP technologies. At Abica we are looking to innovate in unified communications for business by creating smarter and superior customer value.
Specialties
IP Telephony, Telecoms, Mobility Solutions, SMB Consulting
Colin Copland's Experience
Product Manager
Abica Ltd
Privately Held; 11-50 employees; Telecommunications industry
October 2008 – Present (3 years 4 months) Glasgow, United Kingdom
To manage products pre and post sale, working closely with all areas of the business to deliver winning solutions.
Skills:
Hosted VoIP Telephony
WAN Networking (Ethernet/PWAN)
Managing Issue Escalation
Microsoft BPOS/Office365
IT Consultant
Access Business Communications Ltd
May 2007 – September 2008 (1 year 5 months) Glasgow, United Kingdom
Responsible for supporting SMB clients up to 50 users. I was directly accountable for the delivery of timely, cost effective IT solutions and IT support. While maximising revenue and customer satisfaction goals.
Skills:
IT Project Management
Microsoft Windows Server 2003/2008
Microsoft SBS 2003/2008
Microsoft Exchange 2003/2007
Microsoft Active Directory Administration
Microsoft Activesync Deployment
BlackBerry BIS / BES
Online Backup
Cloud Services (Hosted Exchange/Hosted BlackBerry)
Site-To-Site Networking (VPNs/WAN Solutions)
Broadband Setup and troubleshooting
Sales Assitant
Halfords
Public Company; 5001-10,000 employees; Retail industry
1999 – 2003 (4 years) Dumfries, United Kingdom
Worked in cycle department as a technician.
Colin Copland's Certifications
-
Certified Professional (MCDST)
- Microsoft
- 2008
-
Network+
- CompTIA
- 2007
Colin Copland's Education
Glasgow Caledonian University
BSc Computer Networking, Computing
2006 – 2007
Stow College
HND Computer Networking, Computing
2004 – 2006
Colin Copland's Additional Information
- Websites:
- Interests:
-
mobility technology, small business consulting, collaboration solutions, project managment
- Groups and Associations:
-
British Computer Society (BCS) Member
-
Contact Colin for:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
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