Technical writer delivering documents that people actually use.
Greater Boston Area
Technical writer delivering documents that people actually use.
Greater Boston Area
I have two decades of experience writing technical documentation for a variety of audiences. As a user advocate and an early product user, I also contribute exploratory and ad hoc quality assurance testing and feedback on software usability.
Through Colibris Consulting, I offer expertise and efficiency to companies with pressing needs for high-quality documentation. You can view portfolio samples on my web site at www.colibris-doc.com.
I am experienced in all aspects of the software and documentation development cycle. Tools that I use frequently and know in depth include RoboHelp, FrameMaker, Adobe Acrobat, Microsoft Expression Web, and Microsoft Word.
(Writing and Editing industry)
August 2004 — Present (5 years)
Web site: www.colibris-doc.com
Email: alison.hodges@colibris-doc.com
I deliver high quality documentation products to the high tech industry. I offer skilled, efficient technical writing services for short-term needs. My portfolio includes documentation for diverse audiences in the pharmaceutical, sales and marketing, financial, real estate, and telecommunications fields.
Recent corporate clients include GenerationOne, Quattro Wireless, Phase Forward, Resolve Technology, and The PodSalesNetwork (producer of the SalesRoundup podcast). I have also edited books authored by Marty Clarke, motivational speaker.
(Public Company; 11-50 employees; Computer Software industry)
February 2004 — March 2005 (1 year 2 months)
I wrote online help, installation guides, and release notes for data mining software and data products used at pharmaceutical companies and regulatory agencies. Lincoln Technologies was purchased by Phase Forward Inc. in August 2005.
(Privately Held; 11-50 employees; Computer Software industry)
July 1999 — February 2004 (4 years 8 months)
At Pingtel I documented internet telephony hardware and software products. Pingtel was acquired by Nortel Inc. in August 2008.
(Public Company; 5001-10,000 employees; PPDI; Pharmaceuticals industry)
February 1996 — July 1999 (3 years 6 months)
I wrote documentation for clinical trial data management software used in the pharmaceutical industry. I was hired by Belmont Research, Inc., which was later acquired by PPDI.
(Computer Software industry)
1996 — 1999 (3 years)
(Privately Held; 51-200 employees; Computer Software industry)
February 1994 — February 1996 (2 years 1 month)
I performed all documentation-related functions for SR Research, which offered credit risk management software to Fortune 500 companies. SR Research, Inc. was renamed eCredit, and in 2008 was named Cortera, Inc.
(Public Company; 1001-5000 employees; Information Technology and Services industry)
January 1987 — February 1994 (7 years 2 months)
At NCS I worked variously in technical publications, product management, and customer service on trust accounting, participant accounting, and pension payment and reporting software. I was hired by National Computer Systems, Inc., which was later acquired by SunGard.
(Public Company; 51-200 employees; PIFS; Banking industry)
June 1982 — November 1986 (4 years 6 months)
After college I worked in a series of jobs with increasing responsibility, from teller to head teller to assistant manager, at the Provident Institution for Savings.
BA , English , September 1978 — May 1982
cum laude, with departmental distinction