Account Executive at Member Solutions
Phoenix, Arizona Area
Account Executive at Member Solutions
Phoenix, Arizona Area
Phone - 602-380-2692
Email - Roger.williams@level3.com or roger@desertstandard.com
Perform as part of the sales team in understanding, creating, and driving sales strategy.
Work with customers to ensure they are successful using my organization's services.
Communicate with key internal stakeholders (e.g., engineering, operations, marketing, legal, etc.).
Coordinate contract negotiations between client and legal teams.
Handle incoming leads and qualify them as potential targets.
Online Video, Software Downloads, CDN, HTTP, Streaming(On-Demand and Live), Flash, WMV, Real, Quicktime, DRM, DNS, Web Design and Development, iPhone Applications, Social Media Communication, Facebook Applications, Twitter Engagement
(Information Technology and Services industry)
June 2009 — Present (2 months)
Our Mission is to make membership-based organizations more successful by reliably and consistently delivering practical, technology-driven, business solutions enhanced by great service.
Our Vision for Member Solutions is to continue to be a highly profitable, cross-industry provider of solutions to membership businesses that is celebrated for integrity, quality, reliability and our commitment to our clients, their customers and our employees.
Since 1991, we have been providing billing, financial, software, marketing, and business advisory services to fitness, martial arts, and health-related businesses in the US, Canada, and Australia. Our dedicated Member Solutions team of professionals supports thousands of individual client locations, which in turn, service over 100,000 members. We will process approximately $100 million in membership payments on behalf of our clients this year.
Our Goal is to be the leading provider of support services to membership-based organizations worldwide. To realize our goal, we are committed to:
* Providing world-class service to our clients and their customers by maximizing the quality and value of every interaction with any member of our team;
* Managing our operations through a secure, redundant, and scalable technology platform that executes transactions flawlessly and provides real-time information to our clients;
* Developing products and services designed to address the specific needs of our clients' markets and business processes, and constantly enhancing these offerings based on client feedback;
* Recruiting, developing, and retaining a team of driven, dedicated professionals and creating a secure, fair, and fun work environment that fosters professional and personal growth;
* Identifying new market opportunities where our expertise, products, services, and culture align with market needs, and positioning ourselves for a leadership position through direct sales and strategic transactions.
(Non-Profit Organization Management industry)
June 2008 — Present (1 year 2 months)
- Founded and organize quarterly speaking event for local Technology thinkers
- Solicit Speakers to give 5 minute presentations with 20 slides
- Recruit and organize volunteers to promote and run event
- Secure sponsors and venue locations
(Public Company; LVLT; Telecommunications industry)
June 2008 — May 2009 (1 year)
- Develop market strategy for CDN products for enterprise, software, and media segments.
- Coordinate across 3 business groups and 6 departments to close new business.
- Provide business reviews to the senior management team regarding sales strategy and execution.
- Use Siebel 7 and internal systems to manage market plans and clients.
(Privately Held; Information Technology and Services industry)
November 2007 — June 2008 (8 months)
- Executed market strategy for Web Development and SEO products to small and medium business.
- Worked with developers to create services that met customer expectations and needs.
- Exceeded quota by at least 15% for 7 straight months.
(Public Company; LLNW; Internet industry)
February 2007 — October 2007 (9 months)
- Developed market strategy for CDN products for enterprise, software, and media segments.
- Recognized by Executive Management for prospecting and closing capabilities.
- Secured $200k in new business in 7 months.
- Worked with Salesforce.com to manage market plans and clients.
(Privately Held; Internet industry)
May 2003 — November 2006 (3 years 7 months)
- Started in inbound sales for Domain Names and Hosting, promoted to Reseller program within 3 months.
- Created market strategy for Reseller and API programs in sales and advertising role.
- Grew reseller program advertising revenue by 400% in 4 months, added 500 new resellers in 6 months.
- Worked in Account Management with top customers by domains in management.
- Exceeded quota by at least 80% for 11 straight months.
(Privately Held; 11-50 employees; Business Supplies and Equipment industry)
July 2001 — April 2003 (1 year 10 months)
Identifying and cold calling into various businesses for Office Supply sales.
Regularly met and exceeded sales goals of over $20k revenue generated per month. Key clients include: AAA Cab, Simplex Grinnell, and Discount Tire.
BA , Humanities , 1995 — 1999
Minors in Econ and Philosophy.
Spent Junior year on Exchange
BA , Philosophy and Economics , 1997 — 1998
Junior year exchange program from University of Colorado at Boulder.
Sales and Management Training, Online Video, Streaming Technology, Snowboarding, Mountain Biking, Golf
Lil Hammers Youth Soccer, Toastmasters, Lions Club International