
Executive Coach/Skills Training/Corp Comm/Conflict Resolution/Management Development
Greater Denver Area

Executive Coach/Skills Training/Corp Comm/Conflict Resolution/Management Development
Greater Denver Area
Why I’m on LinkedIn:
To be successful today, businesses need to get the very most from their employees. Study after study has shown that engaged employees produce more work, show more creativity, and take better care of their customers.
The bottom line? An improved bottom line for your company.
At ECI Learning Systems LLC we work with you to create an environment of employee engagement by aligning your corporate culture, your management techniques, and your employee expectations. When these three concepts align an energy is created in your company that inspires your employees so that they want to come to work and strive to do their very best every day.
How do we do this?
Using the latest technologies, we will work with you and your team to identify the strengths and challenges of your organization and then create a customized development plan to supercharge your organization.
We will implement this plan throughout your organization through a process of Education of new concepts and techniques, Communication of these concepts throughout your organization, and finally Integration so that the concepts are embedded in your organization for long term success.
What I’m looking for on LinkedIn:
• I’m looking for contacts with friends, new and old, who understand my passion for excellence and want to bring it to their organizations.
• I’m looking for Power Partners, who want to assist their clients and our clients in achieving more by working together toward a common goal.
high tech, telecommunications, billing, operational management, wireless, networks, network design and construction, leadership development, management development, team building, hiring, personnel development, emotional intelligence, mentoring, conflict resolution, personal leadership, personal management, time mangement, listening skills, DiSC profiles, 360 degree assessments
(Management Consulting industry)
January 2008 — Present (1 year 11 months)
ECI Learning is a training and development organization dedicated to combatting the Workplace Energy Crisis. Our mission is to ensure that employees are fully engaged with their organization, and that the company is fully engaged with the employees.
(Educational Institution; 11-50 employees; Professional Training & Coaching industry)
February 2004 — Present (5 years 10 months)
Have trained and certified over 200 Life Coaches through the CTA Certified Coach Program.
(Public Company; Management Consulting industry)
November 2002 — January 2008 (5 years 3 months)
Building Leaders and Teams in Businesses of any size.
Specialization is "Myth Busting" for Small Business or for Managers and Leaders.
My Job is to develop your business and your organization through:
o Leadership Development
o Team Development
o Conflict Resolution
o Goal Setting
o Performance Development
o Sales Training
o Customer Service Training
DiSC Certified Specialist in Communications and Conflict
Certified in Emotional Intelligence (EQ)
Certified by the Coach Training Alliance
(Public Company; 10,001 or more employees; Telecommunications industry)
May 2002 — November 2003 (1 year 7 months)
I had 7 Service Delivery Centers with over 500 employees in the Western half of the US. We were an operational organization, focused on delivering dial tone to our customers.
(Public Company; 10,001 or more employees; S; Telecommunications industry)
1998 — 2000 (2 years )
Director of Billing Operations in Denver. Directly led an organization of approximately 75 employees that ensured the timeliness and quality of cellular billing.
(Public Company; 5001-10,000 employees; Telecommunications industry)
September 1998 — July 2000 (1 year 11 months)
Director of the Denver based Billing Operations organization. Used operational measurements and management to reduce cycle time from 17 days to 4 days. Trained and developed new management team that was able to maintain gains even after I left.
(Public Company; Professional Training & Coaching industry)
1986 — 1998 (12 years )
(Telecommunications industry)
November 1986 — September 1998 (11 years 11 months)
A variety of management positions at MCI from systems development, to network engineering, to Marketing.
Specialized in:
Organizational turnaround - Give me your tired, your poor, your unproductive and I turned them into a well functioning team
People development - I found the strengths in individuals and built on those strengths
Process improvement - Insights into what makes a process work and why it fails
Results - I created the team and we delivered the results.
Certification , Emotional Intelligence , 2006 — 2006
CBC , DiSC/Human Behaviors , 2005 — 2005
Certified Behavioral Consultant/Certified Behavioral Analyst in Business Perspectives
CTACC , Life Coaching , 2002 — 2002
BS , Bus Admin , 1974 — 1977
Yes , College Prep , 1969 — 1972
Management and Leadership Development, DiSC, Emotional Intelligence, Public Speaking, Emotional Intelligence training, golf, baseball, scuba, understanding people
Kiwanis, Toastmasters, Denver Coach Federation, Coach Training Alliance, Chamber of Commerce, Inscape Publishing, 2020 Insights, Circle K
Advanced Toastmaster - Silver, Certified Business Coach, CTA Certified Coach, Certified Behavioral Analyst in Business Perspectives, Distinguished Kiwanis Lt. Governor, Distinguished Kiwanis President