
Multimedia Technician / Freelance Designer
Tulsa, Oklahoma Area

Multimedia Technician / Freelance Designer
Tulsa, Oklahoma Area
Part of original opening technical team and first external hire for Apple in Tulsa. Developed and fostered a functional team environment that directly correlated to superior performance within the company. Achievements include being consistently ranked top Tech Department of 200+ retail locations worldwide for customer service and satisfaction, repair turn around time, business and market growth, and in-house team utilization. Helped grow service business 150%+ year-over-year in 5 categories. Managed constant deadlines in regards to both repair and appointment queues. Mentored and trained current and new team members. Received top ratings in annual review for outstanding performance. Responsible for growth opportunities, projects, and expectations both internally and at the customer level, and delivered consistent win-win results with a focus on ‘getting to yes’.
Mac OS X client / server Certified, Macintosh Hardware Technician Certified.
Currently Seeking Apple Certified System Administrator certification.
(Information Technology and Services industry)
July 2009 — Present (5 months)
Head developer for Central Tech (centraltech.edu). Web development / design, graphic design, videography, audio / video editing. Professional MAMP / PHP / CSS / XHTML / Joomla! development, Adobe Master Suite 4, Premier / Final Cut, experience in a production environment. Member of advisory council for Interactive Media courses at Central Tech.
(Information Technology and Services industry)
December 2008 — Present (1 year )
Web design / development, design for collateral material such as flyers, business cards, brochures, apparel, audio / video production.
Clients include: Sparks America (sparksamerica.com), David Pawson Books (pawsonbooks.com), Savings Drug Card (savingsdrugcard.com), and more.
(Public Company; AAPL; Computer Hardware industry)
May 2007 — December 2008 (1 year 8 months)
Part of original opening technical team and first external hire for Apple in Tulsa. Developed and fostered a functional team environment that directly correlated to superior performance within the company. Achievements include being consistently ranked top Tech Department of 200+ retail locations worldwide for customer service and satisfaction, repair turn around time, business and market growth, and in-house team utilization. Helped grow service business 150%+ year-over-year in 5 categories. Managed constant deadlines in regards to both repair and appointment queues. Mentored and trained current and new team members. Received top ratings in annual review for outstanding performance. Responsible for growth opportunities, projects, and expectations both internally and at the customer level, and delivered consistent win-win results with a focus on ‘getting to yes’. Mac OS X client / server Certified, Macintosh Hardware Technician Certified.
(Information Technology and Services industry)
January 2007 — May 2007 (5 months)
Performed technical troubleshooting and repair of Macintosh systems. Helped develop new sales markets online. Integral in a complete re-design of the business presentation and appearance to local market.
(Privately Held; 51-200 employees; Real Estate industry)
July 2006 — January 2007 (7 months)
Managed a large portfolio of REO and privately owned real estate destined for auction on a monthly basis. Handled every detail from inspections to title, auction block to closing.
(Real Estate industry)
April 2005 — August 2006 (1 year 5 months)
Brokered real estate transactions for buyers and sellers. Ambitiously completed extensive education
requirements vital to real estate law, contract law, sales, ethics, and the real estate industry. Member of the
National Association of Realtors©.
2001 — 2003
1996 — 2000
PHP, MySQL, CSS, OSS, Open Source, Music, Recording, Audio / Video Production, Videography, XHTML, Java Script, Graphic Design, Motorcycling, Long Tail, Physics, Economics of Free, Apple, Mac, Futurist