Cliff Potts

Current

• Tier One Technical Support at Volt Workforce Solutions

Past

• Published Author at Self Employed (Self-employed)
• Network Consultant at TEKsystems
• Network Administrator and Trainer at ISSI

• Disaster Recovery Specialist at Disaster Recovery Services

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Education

• American Broadcasting School
• DeVry University

Recommended

1 person has recommended Cliff

Connections

139 connections

Industry

Security and Investigations

Cliff Potts’s Summary

Broadcaster and author of "Radicals, Religion, and Revelation," "Well Past Midnight," "Wealth, Women, and War," and "Conspirators, Confederates, and Cronies." These works are published through WordTechs Press of Dallas, Texas. "First Steps on the Path" is available through Lulu.com.

Cliff Potts’s Specialties:

Author, Licensed Texas Class III Commissioned Security Officer, CompTIA A+ Certified Professional, Doctor of Philosophy in Metaphysics (ULC - Honorary)

Cliff Potts’s Experience

• Tier One Technical Support

  Volt Workforce Solutions

  (Public Company; Staffing and Recruiting industry)

  April 2009 — Present (8 months)

  Supporting client's customers technical support needs using the in-house knowledge base and publicly accessible information sources to resolve technical issues arising from the use of the client's products in the United States and Canada.

• Published Author

  Self Employed (Self-employed)

  (Self-Employed; Writing and Editing industry)

  December 2001 — April 2009 (7 years 5 months)

  Researched material for writing. Wrote six books from 2003 to 2009.

• Network Consultant

  TEKsystems

  (Privately Held; 1001-5000 employees; Information Technology and Services industry)

  March 1997 — October 2000 (3 years 8 months)

  Administration of scripts and rights granted in the Novell NetWare 3.12 and 4.11 running in various client server environments. Support of Windows 3.1, 3.11, 95, 98, and NT 4.1 environments. Support of ARCserv software and hardware and creation custom rotation scenarios when needed by the client companies. Supported all connectivity issues in Ethernet IEEE 802.3 environments, and Token Ring IEEE 802.5 environments, as well as various server bridged hybrid networks. Also supported Lotus cc:Mail and Lotus Notes along with a wide variety of standard and custom production software packages.

• Network Administrator and Trainer

  ISSI

  (Public Company; 11-50 employees; Marketing and Advertising industry)

  January 1994 — July 1994 (7 months)

  Trained Company and client personnel on the use of the dBase III+/Clipper database TeleMagic. Wrote, and delivered all training materials necessary to bring the personnel to a comfortable and productive level with the company’s software. Administration of Novell Netware 3.12 and Database Administrator of Telemagic Database.

• Disaster Recovery Specialist

  Disaster Recovery Services

  (Public Company; 1-10 employees; Computer & Network Security industry)

  August 1990 — January 1992 (1 year 6 months)

  Assisted customers in the proper rotation of backup tapes and cartages. Wrote the instillation manual for the firm’s custom product Disaster Recovery 2000. Assisted customers with phone support as necessary during the installation process. Assisted in developing critical system flow chars and recovery procedures as needed by client. Designed a prototype X.25 Wide Area Network to facilitate the physical plant recovery in a post disaster scenario, and a mobile communication system utilized in cold site activation.

Cliff Potts’s Education

• American Broadcasting School

  Diploma , Radio Broadcasting , 2001 — 2001

• DeVry University

  B.S. , Telecommunications Management , 1988 — 1990

  Graduated 3rd in Class.

  Activities and Societies:

  Staff writer for the quasi-official school newspaper the Pleabian Vox.

Additional Information

Cliff Potts’s Interests:

Management, writing, global politics, economics, history, security, emergency management

Cliff Potts’s Honors:

Ordained Minister of Universal Life Church with an Honorary Doctorate in Metaphysics.

Cliff Potts’s Contact Settings

Interested In:

• career opportunities
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• expertise requests
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