Columbus, Ohio Area
- Current
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- Operations Officer, Operations Business Analyst at National City
- Recommended
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2 people have recommended Carol - Connections
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104
connections
- Industry
- Banking
Carol Fleming’s Experience
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Operations Officer, Operations Business Analyst
National City
(Public Company; Banking industry)
November 2005 — Present (3 years 9 months)
* Facilitate and lead stakeholders through the process of identifying opportunities for optimizing volume processing, expense control, quality enhancement and increased client and shareholder satisfaction.
* Helped drive requirements, design, and scope of projects, functioned as a project resource throughout the project life cycle of assigned projects including mergers, acquisitions, standardization and charter streamlining.
* Mentor in analysis strategies and techniques, requirements definition, testing artifacts workflow process modeling, leadership modeling, reviewing and enhancing client and production training documentation and other skills as appropriate.
