Sr. Interaction Designer at AAA NCNU
San Francisco Bay Area
- Current
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- Sr. Interaction Designer at AAA NCNU
- Emerging Tech & User Experience Design and Research at Consultant
- Past
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- Manager of Strategic Value Initiatives at Bank of America
- Design Director at Bank of America
- Interaction Design Manager at Bank of America
- Sr. Interaction Designer at Bank of America
- User Experience Group Manager at Navis, LLC
- Software Developer at Virage, Inc
- Web Development Team Manager at Assentive Solutions
- Senior Web Developer at Eve.com
- Education
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- UC Davis
- Napa High
- Recommended
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6 people have recommended Clay - Connections
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422
connections
- Industry
- Computer Software
- Websites
Clay Newton’s Summary
Experience Designer with a full spectrum of competencies including ethnographic research, user requirements, IA, interaction design, interactive design, accessibility, internationalization, usability, prototyping & development.
Designing experience with an eye to the most advanced, industry accepted technologies, platforms and devices.
Seasoned manager of cross-disciplinary design and development teams within startups and large corporations.
Clay Newton’s Specialties:
Enterprise & consumer applications.
iPhone & mobile application design and usability.
Platform integrated applications (Facebook, OpenSocial, Twitter.)
Clay Newton’s Experience
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Sr. Interaction Designer
AAA NCNU
(Privately Held; Insurance industry)
October 2009 — Present (2 months)
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Emerging Tech & User Experience Design and Research
Consultant
(Information Technology and Services industry)
1998 — Present (11 years )
Focusing on emerging technologies, I help business and organizations find and implement software, product and process solutions. I have worked with schools, local and state governmental agencies, non-profits, Fortune 100 companies, startups, artists and students.
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UX Consultant
CSAA
(Privately Held; Insurance industry)
October 2008 — October 2009 (1 year 1 month)
UX design for an enterprise quoting, sales & service application.
Usability and iPhone best practice consulting for the AAA Roadside Assistance iPhone application.
Usability assessments for a number of enterprise initiatives. -
UX Mentor
SmartTurn
(Privately Held; Computer Software industry)
March 2009 — August 2009 (6 months)
Working with the User Experience lead, focusing on end-to-end user experience design best practices & process.
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Co-founder, President
Remarkd.com
(Internet industry)
February 2008 — May 2009 (1 year 4 months)
Co-founded Remarkd, a run-anywhere ecommerce service. The service, deployable to any website and integrated with Facebook, OpenSocial, & Twitter, allowed community managers to monetize their network by providing the capability for members and commercial sellers to buy & sell items within the community.
The service was accessible via the Remarkd.com website, the Remarkd Facebook app, the Remarkd OpenSocial app, an iPhone application, RSS, Twitter, and with the Remarkd Anywhere application, from any website. -
Manager of Strategic Value Initiatives
Bank of America
(Public Company; BAC; Banking industry)
November 2007 — March 2008 (5 months)
Innovation and ideation for the eCommerce division. Charged with mapping Bank of America's IP landscape.
Participated in ethnographic research training at XEROX Parc, it's first ethnographic research certification program.
Collaborated on the design of an enterprise-level idea & innovation management platform.
Designed an ambient interface for system-wide security monitoring. -
Design Director
Bank of America
(Public Company; BAC; Banking industry)
February 2007 — November 2007 (10 months)
Director of Innovation and Enterprise Experience. My team was focused on the design of next generation capabilities, global utilities and emerging standards. Managed a cross-disciplinary UX team consisting of visual, interaction, editorial and usability; managed a team of senior interaction designers; mentored a number of interaction designers.
Responsible for governance of all global and site-wide experiences including i18n, search, navigation.
Charged with cultivating a "culture of innovation". Put in place a number of different programs to encourage creativity and innovation across the User-Centered Design and Research team.
Responsible for ideation and innovation around emergent and next-gen experiences. This included mobile technologies, community, and next adoption and integration of emerging standards.
Key contributor to the evolution of site standards, technology and process adoption. -
Interaction Design Manager
Bank of America
(Public Company; BAC; Banking industry)
May 2006 — February 2007 (10 months)
Manager of Authenticated Research and Development group, managing a team of interaction designers.
User advocate in all project meetings, balancing the needs of the business and collaborating with technology partners.
Project Lead, coordinating communication and deliverables for all User Centered Design and Research (UCD&R) contributors.
As Peer Reviewer for the Authenticated Interaction Design, provided mentorship and guidance in business and design to junior staff. -
Sr. Interaction Designer
Bank of America
(Public Company; BAC; Banking industry)
April 2005 — May 2006 (1 year 2 months)
Responsible for design of transactional and analysis screens for consumer accounts and innovative security solutions.
Closely worked with business and technical partners to define feature sets that would provide high value to the customer and the business.
Designed platform agnostic solutions with keen attention to rich interaction and simplicity. -
User Experience Group Manager
Navis, LLC
(Computer Software industry)
July 2003 — March 2005 (1 year 9 months)
Managed a user experience team focused on the design of complex transactional interfaces.
Performed information analysis and architecture on legacy application suite. Redefined interaction model and navigation paradigm based on usability analysis. Developed Storyboard Wireframes, SDL/Activity Diagrams, Sitemaps, interaction definitions, and interactive and static mockups.
Defined corporate standards for Personas, Use Cases, Sitemaps and Activity Diagrams.
Developed a declarative software development framework for modeling presentation and interaction. -
Software Developer
Virage, Inc
(Public Company; VRGE; Computer Software industry)
April 2002 — July 2003 (1 year 4 months)
Spearheaded a team of front-end developers in the port of legacy applications from proprietary markup to an XSL template-based structure. Maintained rigorous standards for cross-browser compatibility.
Developed front end with internationalization, localization and Section 508 compliance as a top priority. -
Web Development Team Manager
Assentive Solutions
(Computer Software industry)
November 2000 — February 2002 (1 year 4 months)
Managed a team of web developers and user experience designers.
Designed the user interface and information architecture. Implemented database driven content management tool for the corporate website and intranet.
Established Integration Milestones Documents for the Assentive Partner API and the Assentive White-Labeling API. Laid the initial groundwork for technical integrations with partners and customers. -
Senior Web Developer
Eve.com
(Privately Held; Internet industry)
June 1999 — October 2000 (1 year 5 months)
Managed a team of software developers focused on the development of rich web experiences, including Flash, JSP and DHTML.
Designed the user experience for boutique ecommerce service.
Functional Specifications,
Designed and developed site-wide templates and Flash boutiques in coordination with Business Development and Product Management.
Front-end go-to on all functional integrations with third parties.
Clay Newton’s Education
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UC Davis
BA , Studio Art , September 1996 — December 1998
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Napa High
Additional Information
Clay Newton’s Websites:
Clay Newton’s Interests:
Innovation, Web 2.0, mobile devices, social media, surfing, hiking, fiction, old time music, gardening, banjo, The Cult of Mac
Clay Newton’s Groups:
SIGCHI, SIGGRAPH, AIGA, Facebook, Twitter
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Interaction Design Association -
Bay Area Alumni of UC Davis -
User Experience -
Tweeple
Clay Newton’s Honors:
Bank of America Spirit Medallion (a total of 4), 2007
Bank of America World Class Customer Experience Award, 2007
Bank of America Award of Excellence, 2007
Patent: System And Method For Consumer Protection http://bit.ly/Q1yRm
Clay Newton’s Contact Settings
Interested In:
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
