Claudio Moraes

Current

• Technical Architecture, Expert Services at Oracle

Past

• Principal Configuration Specialist at Oracle
• Principal Configuration Specialist at Siebel Systems
• Senior Configuration Specialist, Expert Services at Siebel Systems

6 more...

Education

• Universidade Paulista
• Centro Universitário Ibero-Americano

Recommended

3 people have recommended Claudio

Connections

82 connections

Industry

Computer Software

Claudio Moraes’s Summary

• Lead the Data Warehouse team to build, share and increase Oracle Siebel BI knowledge within Expert Services. Responsible to help other specialists with BI/Analytics questions or issues.
• Expert in best-practices, installation, designing, configuring, scripting, customizing, troubleshooting and tuning of CRM, Analytics (Data Warehouse) and ERP applications.
• Performed several configuration and design quality assurance assessments for Oracle Siebel eBusiness, Analytics/BI and ERP applications for areas as configuration, scripting, enterprise application interface (EAI), handheld, Workflow Processes for Pharmaceutical, Telecommunications and Financial customers.
• Participated in several implementation projects as the Technical Lead in Data Warehouse and CRM applications where was responsible to guide the implementation team toward the best practices and helping them to perform the best configuration to achieve customer requirements. Worked as Project Manager in Oracle Siebel Analytics/BI, CRM and ERP implementations for several different customers defining and managing the project schedule, resources and team roles.
• Worked with engineers to help customers in troubleshooting issues and fixing or providing workaround for product related problems.
• Helped to create the Siebel EAI certification exam.

Claudio Moraes’s Specialties:

• Applications - Siebel eBusiness, Handheld, Analytics, Marketing, Sync and Integration. PeopleSoft ERP Applications
• Programming languages - COBOL, C++, Delphi, Visual Basic, HTML, JavaScript, Java and XML
• Database - Oracle, MS SQLServer and SQL Anywhere
• Operating systems - Microsoft and Linux
• Other - POP3, SMTP, Network, TCP, Web Servers, Apache, ActiveX, HTTP
• Functional - Team Management, Project Manager