IT Manager
Toronto, Canada Area
- Current
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- Manager, Implementation Services at Tucows
- Past
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- Manager, Development at Odyssey Financial Technologies
- Team Lead, Sr. Integration Engineer at Algorithmics, Inc.
- Consultant (Remote Computing) For Morgan Stanley in Halifax at Keane Canada
- Sr. Consultant, System Architecture Specialist in Calgary at Wired Systems Solutions, Inc.
- Network Analyst at Group Telecom
- Network Analyst at Look Communications
- Education
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- University of Liverpool
- Seneca/York
- University of California, Berkeley
- Martingrove
- Recommended
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8 people have recommended Claire - Connections
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134
connections
- Industry
- Information Technology and Services
- Websites
Claire Lam’s Summary
Information technology professional that has a proven track record of increasing team productivity and decreasing company costs. Demonstrated aptitude in complex application/server troubleshooting and design with proper documentation. Presenting complex ideas to clients and proposing changes to allow for expandability within their server architecture.
Experience in leading a team into new projects successfully allowing us to launch new VPN projects. Working with large organizations to meet deadlines and win accounts with proof of concepts.
24/7 support and availability for escalated issues in order to maintain uptime for unix servers around the world.
Remote computing architecture including Citrix integration, troubleshooting and support. BES server administration and problem solving. Creating a provisioning tool for Voice over VPN users to get set-up. Understanding and architecting solutions surrounding Voice over VPN and like technologies.
Claire Lam’s Specialties:
Server architecture, databases, unix administration, programming in various languages, writing proposals, presenting in front of clients, networking, routers
Claire Lam’s Experience
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Manager, Implementation Services
Tucows
(Public Company; 51-200 employees; Internet industry)
June 2008 — Present (1 year 2 months)
- Multitude of different implementation things
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Manager, Development
Odyssey Financial Technologies
(Privately Held; Computer Software industry)
November 2007 — May 2008 (7 months)
- Managed software engineering team in custom development
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Team Lead, Sr. Integration Engineer
Algorithmics, Inc.
(Public Company; 501-1000 employees; Information Technology and Services industry)
June 2005 — November 2007 (2 years 6 months)
Integrating Risk software for banks, QA testing for each new release. Unix testing on all types of databases and OS which include Linux Advanced Server, Sun Solaris, AIX, DB2, Oracle and Sybase. Programming tools and websites for customers and internal usage to enhance productivity within the company. Programming languages include but not limited to Java, PHP/MySQL, DHTML, Javascript, Ajax.
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Consultant (Remote Computing) For Morgan Stanley in Halifax
Keane Canada
(Privately Held; 5001-10,000 employees; KEA; Information Technology and Services industry)
June 2004 — June 2005 (1 year 1 month)
Doing contract work for Morgan Stanley for their Remote Computing department.
Installing and administering Voice over VPN, Citrix server administration, programming provisioning tool for different components, BES/Blackberry server administration, wireless PocketPC understanding, Macintosh and PC support. -
Sr. Consultant, System Architecture Specialist in Calgary
Wired Systems Solutions, Inc.
(Computer & Network Security industry)
April 2002 — March 2004 (2 years)
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Network Analyst
Group Telecom
(Public Company; 201-500 employees; Telecommunications industry)
December 2000 — March 2002 (1 year 4 months)
Formally known as GT Group Telecom was purchased by 360 Networks. I was in charge of the SONET, DWDM, high speed fibre connectivity monitoring software for all of North America. Software such as SNC, SNMP, HPOV, CoSine VPN software. As well as 24/7 support, took care of HP servers, unix administration (ie - httpd, tripwire, snmpd, postfix, LDAP, etc).
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Network Analyst
Look Communications
(Public Company; 51-200 employees; Telecommunications industry)
September 1997 — August 2000 (3 years)
Previously Internet Direct Ltd., as well as joint partnership with Tucows Inc. I was the LAN specialist in the company taking care of software, hardware and windows Domain Controllers.
Claire Lam’s Education
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University of Liverpool
Masters of Science , Computer Science/IT , 2008 — 2010 (expected)
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Seneca/York
1998 — 2001
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University of California, Berkeley
System Analyst, Certification , Systems Analysis
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Martingrove
Additional Information
Claire Lam’s Websites:
Claire Lam’s Groups:
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TuCows Employees -
OpenSRS
Claire Lam’s Honors:
- Music Achievement Award, January 1997
- Extra Curricular Activity Award, June 1998
- Most Valuable Player, Badminton, June 1999
- Co-operative Studies Award, June 1999
- Technician of the month, July 1999, Internet Direct
- Outstanding achievement and team work award, Group Telecom, Mar 2002
- Outstanding achievement, Keane K-Pin Award, Sept. 2004
- Outstanding contribution, Keane Award, Jan 2005/May 2005
- Several peer awards, Keane, 2004 - 2005
Claire Lam’s Contact Settings
Interested In:
- reference requests
