Charles C

Past

• Systems Operations Assistant at Inland Seafood
• Field Network Support Engineer at Total Technology Group
• IT Support Engineer at CBX Technologies

• IT Specialist Computer/Telecommunications Support at Applied Computing Technologies Contractor for US DHS FEMA
• Systems Administrator/Engineer Contractor at Atlanta Garden Company
• Short Term Contractor at Robert Half Technology Contractor for MetroPCS
• LAN Administrator at 3i People Contractor for State of Georgia, Department of Revenue, Information Systems Division
• Systems Administrator at Bulloch & Bulloch (dba J&P Hall Express)
• Computer Operations at Ziegler Tools, Inc.
• Administrative Services Supervisor at Balch & Bingham LLP

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7 more...

Education

• Auburn University
• Auburn University at Montgomery

Recommended

3 people have recommended Charles

Connections

290 connections

Industry

Information Technology and Services

Websites

• ACT! Now (Virginia)
• CBX Tech (California)

Charles C’s Summary

* Logical, analytical, resourceful problem solver.
* Solution-oriented manager, skilled at leveraging current
technology to increase productivity and reduce operating costs.
* Aggressively tackle all projects with a positive attitude and a sense of urgency. Consistently achieve results that exceed quality, quantity and time standards.
* Committed to spending quality time customer and end-users so they feel comfortable, supported and assured their issues have been resolved.
* Excellent communication, organizational and training skills.

TECHNICAL SKILLS
PLATFORMS/OS: Windows Server Family 2003/2000/NT,
Windows Clients XP/2000/NT/9x, SCO UNIX OpenServer 5.0.7,
MS-DOS
DATABASES: MS Access
SOFTWARE/TOOLS: AD, ADMT, DHCP, DNS, IAS, NAT, Proxy Server, RRAS, WINS, VPN, Dfs, Symantec Norton Ghost, SMS 3.0/2.0, MS Office 2003/XP, Exchange 2003/2000, Trend Micro ScanMail for Exchange, MBSA, Symantec Norton Corporate Edition Antivirus, Veritas Backup Exec 9.0, Esker Fax Server, Persoft SmarTerm Office, Kermit 95, Seagull Blue Zone, Microsoft Terminal Services, Symantec pcAnywhere, Remote Assistance, Remedy, Peregrine Service Center, Intuit Track-IT!, ReportSmith SQL report writer, ODBC, Lotus 123
CONNECTIVITY: TCP/IP, Hubs, Switches, Routers, Firewalls, Frame Relays, T1s

PROFESSIONAL CERTIFICATIONS
MCSE, MCSA, MCP (Microsoft ID # 2314237)
Network+, A+ (CompTIA Comp001001033818)

Charles C’s Specialties:

Innovative, resourceful IT professional with extensive industry experience, performing Active Directory migrations, network engineering, systems installations, Windows security, network and desktop support. Core expertise in systems and infrastructure administration, operating systems, applications software and the installation, configuration, upgrading and troubleshooting of computer hardware.

Charles C’s Experience

• Systems Operations Assistant

  Inland Seafood

  (Privately Held; 201-500 employees; Food Production industry)

  November 2006 — April 2007 (6 months)

  Active Directory administration, Windows Server 2000/20003 administration, DNS, IIS, SQL, Terminal Services, VPN, RRAS, wireless hardware/software installation and maintenance, systems operations, Symantec Antivirus end-point compliance, Windows XP end-user support, strategic network planning, upgrade, and implementation, software license compliance, asset control , management and maintenance including edge technologies (BlackBerry, Windows Smartphones, Verizon wireless access cards), support of FTP, NetTerm, WRQ Reflection HP UNIX terminal emulation, EDI, Kofax Ascent Capture imaging, Esker VSI-FAX server, integrated end-to-end business, bar coding, remote deposit check scanning, vehicle maintenance, dispatch, and accounting software.
  **Documented objectives completed in estimated 1/4th the time of prior contractors/employees.

• Field Network Support Engineer

  Total Technology Group

  (Privately Held; 1-10 employees; Information Technology and Services industry)

  August 2006 — November 2006 (4 months)

  For this IT consulting and servicing company, provide remote and onsite support for clients' network environments. Support Exchange 2003, ISA Server, Windows Server 2000/2003, Windows Small Business Server 2003, Windows XP clients, Veritas Backup Exec 9.x/10x, hardware, firewalls, VPN and WAP's. Troubleshoot environments with multiple Active Directory forests, domains and sites.

• IT Support Engineer

  CBX Technologies

  (Privately Held; 201-500 employees; Information Technology and Services industry)

  May 2006 — July 2006 (3 months)

  Responsible for hardware/software refresh; installation of routers, switches, RAID and wireless access points; video conferencing, desktop and laptop imaging, rollout and user support. Technical environment: Windows 2003 Server, Windows NT, DNS, DHCP and MS Office.

• IT Specialist Computer/Telecommunications Support

  Applied Computing Technologies Contractor for US DHS FEMA

  (Government Agency; 10,001 or more employees; Public Safety industry)

  September 2005 — January 2006 (5 months)

  Test voice and data communications capability, vendor installation acceptance testing for satellite systems equipment operation, phone and facsimile (FAX) operation, and applications Web Registration Intake (WebRI) operation via laptop workstations, loads laptop workstations with operational images, and testing for proper operation.
  Preparing FEMA Disaster Recovery Centers (DRC’s) for IT systems operation when a MDRC arrives at the DRC, establish temporary infrastructure to support voice and data communications within the DRC, run and terminate interconnection cables to support phones and laptop workstations within a DRC from the MDRC external communication packs, test voice and data communications capability to insure reliable MDRC operation.
  *Strict FEMA government contract with drop dead date of December 31, 2005.

• Systems Administrator/Engineer Contractor

  Atlanta Garden Company

  (Privately Held; 11-50 employees; Consumer Services industry)

  February 2005 — September 2005 (8 months)

  * Evaluation of current and planned physical, business and IT environment, naming strategies, client access, disaster recovery, desktop management and schema modification requirements.
  * Design and implementation of AD, DNS, DFS, TCP/IP, RRAS, VPN, desktop management, remote access, rollout, backup/restore and disaster recovery.
  * Secure wireless and Linux client installation, configuration and network connectivity.
  * Access Database migration implementation on SQL server.
  * Trust certificate and search engine submissions.
  * POS and shipping hardware/software installation, configuration and troubleshooting.
  * Kiosk terminal installation and policy configuration.
  * Troubleshoot hardware and software technical issues, adware, spyware, virus removal and provide user support as necessary.
  * On call status for issue resolution and solutions implementation.

• Short Term Contractor

  Robert Half Technology Contractor for MetroPCS

  (Public Company; 10,001 or more employees; RHI; Information Technology and Services industry)

  June 2005 — June 2005 (1 month)

  Information Systems Consultant for short projects

• LAN Administrator

  3i People Contractor for State of Georgia, Department of Revenue, Information Systems Division

  (Government Agency; 1001-5000 employees; Information Technology and Services industry)

  July 2004 — December 2004 (6 months)

  * Systems and project support for a $3.4 million statewide AD roll-out for a 1300+ workstation user, data and server migration.
  * Ghostcast server configuration for imaging and archiving Windows XP.
  * Active Directory administration support of 17 sites of 14 site links, eight member servers for group assignments and printer object moves.
  * LAN/WAN administration support of multiple file, print, application, web, certificate, database, remote installation and infrastructure servers at multiple sites.
  * Install, configure, upgrade and troubleshoot software not applied with the standard prepared Ghost images including but not limited to .Net, Visio, Oracle, Web Logic, Visual Basic, MyEureka!, JBuilder, PVCS, Sybase Infomaker and Blackberry.

• Systems Administrator

  Bulloch & Bulloch (dba J&P Hall Express)

  (Privately Held; 51-200 employees; Logistics and Supply Chain industry)

  September 2003 — April 2004 (8 months)

  Administered and upgraded Windows 2000 domain environment; 5 sites, infrastructure, fleet communications, system security, sw/hw installs, troubleshooting, and administration.
  * AD rollout for five sites, Windows 2000 server, SonicWall firewall, group assignments, object adds/moves.
  * LAN/WAN/VPN administration; file, print, UNIX and Windows apps and servers.
  * Administered and functionally improved SCO UNIX-based 3rd party software.
  Accomplishments:
  * Negotiated revised contract for voice, data connectivity, T-1, and frame relay moves with provider.
  * Planned and implemented Active Directory, optimized operations master server configurations in domain of 5 sites.
  * Deployed software, updates, tightened security.
  * Renegotiated Nextel 2-way radio fleet contract, added controls that reduced expenses $8,000 a month.
  * Implementation of GPS software tracking system and support, streamlining fleet dispatch and routing.

• Computer Operations

  Ziegler Tools, Inc.

  (Privately Held; 51-200 employees; Industrial Automation industry)

  September 1996 — October 2002 (6 years 2 months)

  Administered a Windows NT server/38-desktop LAN installation, configuration,
  upgrade and troubleshooting of hardware, operating systems, applications and emulation software for mainframe connectivity. Level 3 Helpdesk support local and remote users.
  * Disaster recovery agent.
  * Breakfix issues, installed, upgraded and performed troubleshooting for software/hardware
  * T-1, LAN/WAN frame relay connectivity, CSU/DSU, MUX, routers, switch related issue resolutions.
  * Assisted with laying/testing CAT5 cable and adding booster/repeater hardware where required.
  Accomplishments:
  * Initiated NT to 2000 network upgrade,
  implementation of Active Directory, VPN solution and client upgrades.
  * Created Access database of potential clients for business growth.
  Environment: Windows NT Server, Windows XP/2K/9x/3x Desktop, Lotus, Persoft, CSU/DSU, MUX, Routers, Switches, Firewalls, DHCP, T-1, Frame Relay, Mainframe

• Administrative Services Supervisor

  Balch & Bingham LLP

  (Partnership; 501-1000 employees; Legal Services industry)

  October 1993 — June 1995 (1 year 9 months)

  Led the services group delivering full desktop hardware and
  software support for a 50-user PC/DOS system. Managed
  scheduling, coordinated staff and performed installation,
  configuration, upgrading, troubleshooting and repair of all
  desktops.
  * Maintained and upgraded phone lines and cable moves using
  punchdown tools and tone generators.
  * Installed Novell GroupWise network in support of 37 users.
  Environment: DOS, Novell GroupWise, Lotus 123, Summation Blaze

Charles C’s Education

• Auburn University

  BSBA, Human Resources Management

  Activities and Societies:

  Pi Kappa Phi Fraternity officer, Student Council Representative, University newspaper, Student Council Supreme Court Justice

• Auburn University at Montgomery

  Biology, Medical Technology

  Returned to school after 9 months of searching for "the perfect job" during an economic recession finishing up a year of med tech before moving on. At not much less than a perfect 4.0 GPA, I should have skipped business school the first go around. :) Oh well.

Additional Information

Charles C’s Websites:

• ACT! Now (Virginia)
• CBX Tech (California)

Charles C’s Interests:

Conversational French American Sign Language

Charles C’s Groups:

Xing
Plaxo Pro

Charles C’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch