
Owner, Cindy Cali, Virtual Assistant
San Francisco Bay Area

Owner, Cindy Cali, Virtual Assistant
San Francisco Bay Area
My professional experience includes:
- Executive Assistant to the Superintendent of Sonoma Valley Unified School District
- Office Manager of Vintage Medical, Inc., a distributor of surgical spinal implants
- Office Administrator for L.J.R, Inc., a third party administrator of claim administration programs
- Subrogation Manager for the law firm of Harding and Dawson
- Initial Action Unit Manager (managing two customer service units, two property claim units, and one bodily injury claim unit) for Allstate Insurance Company
I hold professional certifications for virtual assistance in three concentrations: Administrative Support, Bookkeeping, and Promotion/Marketing.
Microsoft Word, Excel, PowerPoint, Access, Outlook, PowerPoint, Publisher, Front Page, Adobe Acrobat and Photoshop CS3, Intuit QuickBooks Pro 6.0 and Quicken 2008, Cross-platform capable in Windows PC and Mac Operating Systems
(Executive Office industry)
June 2007 — Present (2 years 6 months)
I am a highly skilled professional who provides a variety of specialized services to executives, business entrepreneurs, and other professionals on an independent contractor basis.
My experience includes:
- 10 years’ experience as the executive assistant to the
superintendent and board of education of a large unified school district
- 25 years’ experience providing administrative support and
bookkeeping services to independent consultancy
- 15 years’ experience in insurance claims and general office management
(Education Management industry)
August 1996 — November 2006 (10 years 4 months)
A management position in which I was responsible to plan, organize, and carry out a wide range of confidential and other responsible administrative duties in support of the office of the Superintendent and the Board of Education. Maintained confidential and public records. Maintained Board policies and administrative regulations. Managed special projects as assigned. Supervised internal classified support staff.
(Medical Devices industry)
August 1995 — August 1996 (1 year 1 month)
Office Manager of spinal implants distributorship for Sofamor Danek, managing all facets of office administration, inventory, bookkeeping, and payroll. Coordinated surgical scheduling, interfaced with manufacturers' reps, analyzed performance/production statistics of field sales reps, developed and implemented Sales Associate Handbook and Office Procedures Manual.
(Insurance industry)
April 1980 — February 1982 (1 year 11 months)
Managed administrative operations for independent liability claim administration program of the Southern California Rapid Transit District; managed computer input of all claim administration data; developed, implemented and managed all office workflow procedures and practices.
(Law Practice industry)
March 1979 — April 1980 (1 year 2 months)
Developed new position of Subrogation Manager in concert with senior partner, Kent Dawson; managed all aspects of subrogation collection activities; developed mechanized legal pleading procedures.
(Public Company; 10,001 or more employees; ALL; Insurance industry)
October 1969 — January 1978 (8 years 4 months)
Managed Initial Action Claim Unit (45 member telephone claim unit) comprised of two customer service units, two property claim units, and one bodily injury claim unit. Provided training and staff development of all Initial Action Unit personnel.
Virtual Assistant Certifications , Virtual Assistance/ Administrative Support, Bookkeeping, Promotion/Marketing , 2006 — 2007
Coursework , Social Science , 1965 — 1967
1961 — 1965
Professional Interests: General administrative support, Desktop publishing, Word Processing, Database Management, Technology. Personal Interests: Gourmet Cooking, Travel, Knitting, Reading
Member of IVAA (International Virtual Assistants Association)
Member of Virtual Assistance Chamber of Commerce
Member of Active Rain
Dean's List - Santa Rosa Junior College