Chi Hsiao

Senior User Experience Designer, Electronic Arts

San Francisco Bay Area

Current
Past
  • Art Director at MSS New York
  • Interaction Designer / Instructor at Independent Consultant
Education
  • New York University
  • New York University
  • Tunghai University
Connections
119 connections
Industry
Entertainment
Websites

Chi Hsiao’s Summary

I am a user experience designer and a web producer with over 9 years of design and production experience, in-depth knowledge of web-based software development and user-centered design (UCD) process, and educational backgrounds in fine art, human-computer interaction (HCI) and project management.

My professional experience includes visual and interaction design, web development, information architecture, online gaming, Web 2.0 & social media technologies, print and rich media digital publishing. I am currently employed at Electronic Arts as a Senior User Experience Designer designing web-based interactive products and Flash applications for online communities.

Chi Hsiao’s Specialties:

- User experience, interaction design and information architecture
- Digital publishing, visual design, digital video and audio production
- Social media technologies and social networking platforms
- Front-end development and prototyping tools, Adobe Creative Suite
- Microsoft Visio, Project and Office
- Flash ActionScript 3.0, CSS / XHTML, JavaScript
- Internationalization, project and team management
- Trilingual fluency in Japanese, Mandarin Chinese and English


Chi Hsiao’s Experience

  • Senior User Experience Designer

    Electronic Arts

    (Public Company; ERTS; Computer Games industry)

    February 2009Present (6 months)

  • User Experience Producer

    Electronic Arts

    (Public Company; ERTS; Computer Games industry)

    December 2007February 2009 (1 year 3 months)

    - Produce and design feature sets and define the overall user experience for web-based products on Pogo.com, a leading online casual gaming website with 19.5 million monthly unique visitors worldwide and 1.7 million paid subscribers in five countries and four languages

    - Manage product design, communication and execution process throughout the entire development cycle. Identify and resolve production and design issues with cross-functional teams including production, analysis, marketing, engineering and QA

  • Lead User Interface Designer

    Electronic Arts

    (Public Company; ERTS; Computer Games industry)

    October 2004December 2007 (3 years 3 months)

    - Conceptualize and produce high-level requirements documents, wire frames, use cases, flowcharts and interactive prototypes for web applications on Pogo.com and major social networking websites such as Facebook and MySpace

    - Design a localization framework and lead the US and international development teams in London and Shanghai to produce project deliverable within designated timeframe and production constraints

  • Producer

    Oddcast

    (Privately Held; 51-200 employees; Internet industry)

    February 2004August 2004 (7 months)

    - Define project scope and manage client interactions and drive projects from the conceptual and budgetary stages through scheduling, development to final execution and delivery

    - Oversee the design and execution of projects ranging from online advertisements, websites and interactive demos to commercial videos and mobile content

  • Art Director

    MSS New York

    (Media Production industry)

    June 2001December 2003 (2 years 7 months)

    - Develop creative directions and cross-media production and branding strategies for use in advertising and promotional products on a wide range of medium from print, interactive media to hi-definition video (HDTV)

    - Clients include Japan’s largest telecommunication company NTT Japan, the largest TV broadcasting network NHK and Tokyo Broadcasting System

  • Interaction Designer / Instructor

    Independent Consultant

    (Internet industry)

    May 2000December 2002 (2 years 8 months)

    - Design and develop over 15 commercial/noncommercial websites and multimedia projects for businesses (For-A Japan), schools (Harvard Design School), non-profit organizations and various industry professionals

    - Actively participate in the development of an award-winning online museum ColeccionCisneros.org with a NY-based studio Cabengo

    - Lecture at L’innovate USA Co., a privately held institution that provides design and web development courses for design professionals

    - Internships at the American Museum of Natural History and MTV animation department


Chi Hsiao’s Education

  • New York University

    Certificate Program , Project Managememt (PMI) , 20032004

  • New York University

    Master , Interactive Telecommunications Program (ITP) , 19982000

  • Tunghai University

    BFA , Art History, Painting and Mixed Media , 19911995


Additional Information

Chi Hsiao’s Websites:

Chi Hsiao’s Groups:

  •    Usability Professionals' Association International (UPA-I)
  •    Interaction Design Association
  •    UX Professionals
  •    NYU Alumni
  •    New York University, Interactive Telecommunications Program Alumni
  •    Social Media Today
  •    User Experience
  •    Inside EA: (Electronic Arts) People, Games & Opportunities
  •    High-Tech Professionals, Jobs and Networking Events

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