Senior User Experience Designer, Electronic Arts
San Francisco Bay Area
Senior User Experience Designer, Electronic Arts
San Francisco Bay Area
I am a user experience designer and a web producer with over 9 years of design and production experience, in-depth knowledge of web-based software development and user-centered design (UCD) process, and educational backgrounds in fine art, human-computer interaction (HCI) and project management.
My professional experience includes visual and interaction design, web development, information architecture, online gaming, Web 2.0 & social media technologies, print and rich media digital publishing. I am currently employed at Electronic Arts as a Senior User Experience Designer designing web-based interactive products and Flash applications for online communities.
- User experience, interaction design and information architecture
- Digital publishing, visual design, digital video and audio production
- Social media technologies and social networking platforms
- Front-end development and prototyping tools, Adobe Creative Suite
- Microsoft Visio, Project and Office
- Flash ActionScript 3.0, CSS / XHTML, JavaScript
- Internationalization, project and team management
- Trilingual fluency in Japanese, Mandarin Chinese and English
(Public Company; ERTS; Computer Games industry)
February 2009 — Present (6 months)
(Public Company; ERTS; Computer Games industry)
December 2007 — February 2009 (1 year 3 months)
- Produce and design feature sets and define the overall user experience for web-based products on Pogo.com, a leading online casual gaming website with 19.5 million monthly unique visitors worldwide and 1.7 million paid subscribers in five countries and four languages
- Manage product design, communication and execution process throughout the entire development cycle. Identify and resolve production and design issues with cross-functional teams including production, analysis, marketing, engineering and QA
(Public Company; ERTS; Computer Games industry)
October 2004 — December 2007 (3 years 3 months)
- Conceptualize and produce high-level requirements documents, wire frames, use cases, flowcharts and interactive prototypes for web applications on Pogo.com and major social networking websites such as Facebook and MySpace
- Design a localization framework and lead the US and international development teams in London and Shanghai to produce project deliverable within designated timeframe and production constraints
(Privately Held; 51-200 employees; Internet industry)
February 2004 — August 2004 (7 months)
- Define project scope and manage client interactions and drive projects from the conceptual and budgetary stages through scheduling, development to final execution and delivery
- Oversee the design and execution of projects ranging from online advertisements, websites and interactive demos to commercial videos and mobile content
(Media Production industry)
June 2001 — December 2003 (2 years 7 months)
- Develop creative directions and cross-media production and branding strategies for use in advertising and promotional products on a wide range of medium from print, interactive media to hi-definition video (HDTV)
- Clients include Japan’s largest telecommunication company NTT Japan, the largest TV broadcasting network NHK and Tokyo Broadcasting System
(Internet industry)
May 2000 — December 2002 (2 years 8 months)
- Design and develop over 15 commercial/noncommercial websites and multimedia projects for businesses (For-A Japan), schools (Harvard Design School), non-profit organizations and various industry professionals
- Actively participate in the development of an award-winning online museum ColeccionCisneros.org with a NY-based studio Cabengo
- Lecture at L’innovate USA Co., a privately held institution that provides design and web development courses for design professionals
- Internships at the American Museum of Natural History and MTV animation department
Certificate Program , Project Managememt (PMI) , 2003 — 2004
Master , Interactive Telecommunications Program (ITP) , 1998 — 2000
BFA , Art History, Painting and Mixed Media , 1991 — 1995