Chris Wilson

Education

• University of New South Wales
• The Australian National University
• The Australian National University

1 more...

Recommended

8 people have recommended Chris

Connections

326 connections

Industry

Management Consulting

Chris Wilson’s Summary

Chris is a Partner in the Deloitte Consulting practice focusing on the Financial Services and Property industries. He also leads Deloitte Australia's Climate Change and Sustainability practice. Chris has a background in strategy development, process and operational improvement, customer experience engineering and change management. More recently Chris has been focusing on developing and implementing growth strategies including new operating models, innovation programs and the development of new businesses either organically or via M&A activity.

Prior to Deloitte, Chris worked for the listed bank, egg plc in the UK, the world’s largest online bank, holding a number of senior management positions including strategy and customer services development. Chris was also a member of the management team tasked with embedding customer experience engineering into the bank as well as integrating the voice and web channel. Prior to egg, Chris worked for Andersen Consulting in the UK and Australia, focusing initially on government systems and process programmes, and then retail financial services and capital markets

Chris Wilson’s Specialties:

Strategic and Operational Consulting
Customer Strategy (including customer experience and service)
Business model redesign
Climate Change and Sustainability
Innovation and Growth
Cost Reduction