Director of Deliverability at Bronto Software
Austin, Texas Area
Director of Deliverability at Bronto Software
Austin, Texas Area
Worked in both large and small technical companies (and a mix of everything in between) in retail systems, online retail marketing, education, educational marketing and now media marketing/services.
Anything having to do with email - from MTA, creative, strategic and deliverability services, to helping clients achieve success through the permission based email mareting.
Email deliverability, ISP relations, project management,black box testing, white box testing, test automation, build and deployment, stress testing, load testing, UAT, documentation QA coverage, regression testing, Java, HTML, XML
(Privately Held; Computer Software industry)
June 2009 — Present (7 months)
(Privately Held; Marketing and Advertising industry)
August 2008 — May 2009 (10 months)
Managing a team of email delivery consultants who are responsible for helping clients achieve inbox success while following best practices. I also manage relationships for keystone clients. Using my industry experience, domain expertise and network of professional contacts, I'm ramping the team up to be a market presence in the world of delivery consulting. We manage clients of StormPost, Datran's ESP platform, as well as full service clients running on their own platforms.
(Public Company; 10,001 or more employees; AMZN; Internet industry)
July 2007 — July 2008 (1 year 1 month)
Driving email deliverability for all customer facing Amazon email, including transactional, marketing and subscription. Also, managing IronPort (Cisco) hardware for Email Platform, as well as other team project management activities with SCRUM SDLC methodology.
(Public Company; 5001-10,000 employees; AMZN; Internet industry)
April 2006 — June 2007 (1 year 3 months)
Providing QA coverage to email team including customer targeting, automatic email delivery pipeline and email platform efforts. Focused on leading efforts to automate test suites around the different components of the email sending process.
(Privately Held; 11-50 employees; Computer Software industry)
March 2005 — March 2006 (1 year 1 month)
Wholly responsible for client side QA coverage, build and deploy processes and ensuring the client services team was satisfied with release/gold candidates on over 20 unique customer implementations; provided backend QA support. Reported directly to VP of Engineering.
(Privately Held; 11-50 employees; Computer Software industry)
December 2003 — March 2005 (1 year 4 months)
Part of dedicated QA team tasked with ensuring high quality standards for Retek based application (now owned by Oracle Retail). Owned all POS related functional components and signed off before releases went live in hundreds of stores across the eastern seaboard.
(Non-Profit; 11-50 employees; Higher Education industry)
August 2002 — November 2003 (1 year 4 months)
Taught intensive computer hardware courses at 2 sites throughout week: the county prison and the downtown school campus with Austin area impoverished residents. To supplement this, also taught business related courses at Austin Business College as well as ESL (English as a Second Language) at AISD.
BBA , Management Information Systems
Various email best practices boards, Email Roundtable, Email Marketer's Club, MAAWG, ESPC.